Title
Director Change Management
Company

Bio
Mr Mats Wicktor works as technical attaché in the Capacity Building Directorate of the World Customs Organization but recently held the position as Director Change Management of Swedish Customs with specific responsibility for strategies in the areas of technical, legal and business development and also for cooperation with other governmental agencies and issues related to coordinated border management. Wicktor has been involved in the strategic development of Swedish Customs since 1999 and has participated in several innovation projects, for instance The Stairway, StairSec and The Virtual Customs Office. Wicktor has also been very involved in the implementation of strategic project management within Swedish Customs, been a promoter of the use of strategic environmental scanning and responsible for business development of Swedish Customs. He also was responsible for quality management and the development of eGovernment within Swedish Customs. During a period of two years Wicktor held the position as director of Swedish Customs Future Centre. Wicktor started as a Customs Officer in 1990 and has also worked at the Swedish Board of Agriculture as Customs expert. Wicktor has been elected chairperson of the WCO Permanent Technical Committee, Informa-tion Management Subcomittee and also the Data Model Project Team. Wicktor is the current vice chair of the UN/CEFACT Program Development Areas of Trade & Transport Facilitation as well the PDA of Regulatory Development.