AGD2018 in New Orleans
 
TLDS1: The 360 TEAM Experience Sponsored by Dentsply Sirona Academy (FULL DAY COURSE)   Celestin E
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Get ready for the most unique and interactive CE program you have ever attended! This course is highly recommended for Dental Teams, however individuals are welcome to attend.

Subject Code: 149 - Multi-disciplinary

Credits: 7

Session Type: Participation

Fee: $360.00 (Dental Team of 4) each additional individual $90.00


Audience: Dental Teams, D, H, A, S

Spend the day with FOUR Industry Recognized, Opinion-Leader Experts, providing real-life clinical and practice management experiences and training to Doctors, Hygienists, Assistants, and Business Team members. This fast-paced, thought-provoking session will offer your team a chance to learn and grow together!


This interactive day is divided into three sessions. The morning features individual breakouts relative to your specific role within your office team. The latest in practical concepts, clinical materials, and techniques will be discussed. Over the noon hour, a luncheon will be provided to allow your office to spend time together to recap what each team member gained from their morning experience and how you might implement that knowledge. You will then spend the afternoon together as a teamwith our four speakers in an interactive session exploring key aspects of daily life in your office which can make your practice soar!

Topics include:
The Ultimate Patient Experience The art of the pass off, is anyone dropping the ball? Discussions will center on a successful patient enrollment from the hygiene room to the doctor to the front desk to the booking. How to work seamlessly with each other for success. Communication Listening, the key ingredient in every successful office. Listening is imperative for everyone in the office. Not only to our patients but to each other. Productive communication is not a given. Examples of successful communication practices amongst office staff will be portrayed. A Day in the Life of a Dental Office Were all together, lets talk about it. Certain situations in the dental office cause repeated stress. How that stress is handled is key to practice success and harmony. Examples of the common stressors will be discussed along with suggestions to balance the stress for a healthy workplace environment. The day reaches a crescendo by developing a total office Action Plan. You will take the tools that you learned throughout the day and, along with help from the speakers, use them to guide your team to make the REAL changes within your practice that will enhance the role of each member and improve the overall functionality.

A day of amazing CE not to be missed!