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HI528: Conversational Co-Creation with Talk Bubbles

3:00 pm - 4:00 pm

Objective: Guidance
Audience Level: Beginner/Intermediate
Session Type: Workshop

To maintain a human centered approach and get insights quickly, teams turn to focus groups, which impede innovation due to the perils of pollution, group think and lack of deep participatory design. In response, we created Conversational Co-Creation with Talk Bubbles. This workshop will teach the method theory, how to plan and execute a session, and provide them with templates and examples.


, Head of Design Research Methodology, Capital One
, Senior Manager and Founder, Capital One / Design & Technology Concepts, LLC
, Head of Consumer Bank Design Research, Capital One