2016 Customer Service & Communications Conference
 


Title
President & CEO
Company
Body Language Doctor
Bio
Donna Van Natten is the founder, President, & CEO of Accountability Measures and a savvy business owner who understands the spoken and unspoken word driving all communication. She holds multiple degrees, culminating with a Doctorate in Educational Leadership. Donna was awarded a Japanese Fulbright Scholarship and is published in the Journal of Leadership Education. Dr. Donna Van Natten’s research in the science behind non-verbal communication, facial expressions, gestures, and behavioral intentions has changed the way companies’ develop their people. Her non-verbal communication sessions provide new insights and tools about human behaviors and cross a myriad of audiences - including corporate teams, community-based organizations, and national keynote engagements.