HOW Design Live Chicago June 22-27
 
June 24-27, 2011

Frequently Asked Questions

HOW Design Conference


Conference details
1. When is the 2011 HOW Design Conference?
2. Where is the 2011 HOW Design Conference taking place?
3. Who is the Conference for?

Registration questions
1. How do I register?
2. How much will it cost to attend?
3. Can I register on-site at the Conference?
4. Do I have to choose my sessions when I register?
5. What registration options do I have, and what does each include?
6. Can I get a receipt/invoice for my registration?
7. Is the Group Rate a per-person cost, or is that for the whole group? Can group members register simultaneously?
8. Can I make my hotel reservation when I register?
9. When is the Early-Bird registration deadline?
10. How do I use a coupon I've received to save on registration?
11. How do I receive the student registration rate?
12. What is your Federal Tax ID number?
13. What is your cancellation policy?
14. What if I have a registration question that isn't answered here?

Using this site
1. Is it safe for me to register using my credit card on the HOW Conference site?
2. What if I'm having problems with the online registration process?
3. I'm having some difficulty just viewing the pages on your Web site. Can you help?

Other questions
1. How can I recommend a speaker, or let you know I am interested in speaking myself?
2. I have a session idea for the Conference—how can I tell you about it?
3. Can I receive printed materials about the Conference?
4. How do I subscribe or unsubscribe to the HOW Design Conference e-newsletter?
5. Can my company sponsor or exhibit at the HOW Design Conference?
6. Do you accommodate special needs?
7. What if I have a question about the Conference that isn't answered on this site?

When is the 2011 HOW Design Conference?
Friday, June 24 through Monday, June 27. The InHOWse Managers Conference will take place June 24-27, the Creative Freelancer Conference will take place June 23-24, and The Dieline Package Design Conference will take place June 22-24. All conferences will take place in Chicago.
 
Where is the 2011 HOW Design Conference taking place?
The Conference is being held at the Hyatt Regency Chicago in downtown Chicago. The address is 151 East Wacker Drive, Chicago IL 60601.

Who is the Conference for?
The HOW Design Conference focuses on graphic design creativity, business and technology. The sessions are created with designers, art directors, creative directors, illustrators, production managers, studio owners, advertising managers, marketing managers and communications managers in mind. In short, if you're a graphic design professional, the HOW Conference is for you!

HOW is also hosting HOW Design Live which includes the InHOWse Managers Conference, the Creative Freelancer Conference and The Dieline Package Design Conference in Chicago along with the HOW Conference. InHOWse is geared toward in-house design and creative-service managers, while CFC is geared toward designers, copywriters, illustrators, photographers and all other creative solopreneurs. The Dieline Package Design Conference, new for 2011, is for package designers looking to expand their skills and career opportunities.  

How do I register?
Registration for the 2011 HOW Design Conference is now open. Click here to register online. Registrations can be faxed to (513) 531-0798 or mailed to:

HOW Design Conference
Registration Dept.
4700 East Galbraith Road
Cincinnati, OH 45236

How much will it cost to attend?
Please visit the registration page for a complete price list.

Can I register on-site at the Conference?
Yes, on-site registrations will be accepted, unless the conference sells out. Some sessions and workshops may sell out in advance, though; register as early as possible for your first pick of all Conference events.

Do I have to choose my sessions when I register?
Yes. This not only speeds up the registration process but also helps ensure you'll get into the sessions you want, should a session sell out. 

What registration options do I have, and what does each include?
Attendees can choose from several full-Conference registration options. Several optional items are also available for an additional fee. You'll find complete registration details here and more on optional events here.

Can I get a receipt/invoice for my registration?
If you register online and pay by credit card, you will be presented with a printable receipt at the end of the registration process (the screen that appears after you click the Make Payment button). If you did not print your online receipt at that time, you can use the link and confirmation number in your original confirmation email (received upon completion of your registration) to access your registration record. Click on receipt/invoice button at the bottom of the email. If you registered via postal mail or fax and would like a receipt, please contact us.

Is the Group Rate a per-person cost, or is that for the whole group?
The Group Rate is a per-person registration cost. To qualify for group registration prices, at least three people must register, the attendees must be from the same company, and we must receive the registrations at the same general time.
Please note that each member must sign up individually and select his or her own set of sessions and events.

The group rate applies to individuals who register for any combination of the HOW Design Conference, the InHOWse Managers Conference and The Dieline Package Design Conference.

Can I make my hotel reservation when I register?
No, but you can make your reservations via Web, phone or fax. You'll find complete information on the travel page. Please be sure to make your reservations early, as our room blocks fill quickly.

When is the Early-Bird registration deadline?
The Early-Bird registration deadline has passed.

How do I use a coupon I've received to save on registration?
If you would like to use a coupon that you've received, you are welcome to do so. You can input the code (found on the coupon) on the first page of the registration process, just under your email address. The site will automatically calculate your registration fees and subtract the coupon's value on the next registration page.
If you are sending in your registration by fax, please also fax the coupon.

If you are a member of the HOW, Print or Design Insider Programs, please enter your discount code in the box on the first page of the registration process under your mail to receive your 10% discount.

If you're not a HOW Insider member, but would like to join, you'll have that option during your HOW Conference registration. The fee is $79.99 for all registrations except The BIG Ticket (included).

How do I receive the student registration rate?
To qualify for the student rate, you must submit a copy of your student ID, proof of 12 current credit hours, and a paid receipt for the current semester/term.  If you register online, you can upload those while you register.

What is your Federal Tax ID number?
Our Federal Tax ID is 20-2955953.

What is your cancellation policy?
If you must cancel for any reason, please notify us via email at howconference@fwmedia.com no later than April 15, 2011. Your registration fee will be refunded, less a $250 processing fee. No refunds will be made after this date for any reason. Substitutions may be made by fax or email until June 3, 2011. After this date, all substitutions must be made on-site.

What if I have a registration question that isn't answered here?
If you have further questions, please contact us. We'll promptly answer any questions you have about registering for the HOW Design Conference, the InHOWse Managers Conference, the Creative Freelancer Conference, or The Dieline Package Design Conference.
Where can I find information about official hotels, rental cars, or airlines?
Please visit our travel page for complete information on our official airline, hotel reservations, rental car opportunities and more.

Is it safe for me to register using my credit card on the HOW Conference site?
Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address and credit card information are secure.

What if I'm having problems with the online registration process?
If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and re-launching your browser, and/or restarting your computer. Also, be sure you are not blocking cookies in your browser's preferences (cookies are required for the registration form to work). If the issue persists, contact us and explain your problem in as much detail as you can.

I'm having some difficulty just viewing the pages on your website. Can you help?
The HOW Conference website uses several web technologies, including JavaScript and Cascading Style Sheets, which depend upon the browser to interpret correctly. Our site is optimized for version 6.x browsers and higher (e.g., Netscape 7.0+, Mozilla 1.4+, Firefox 1.0+, Safari 1.0, or Microsoft Internet Explorer 7+ for PCs or 5.2+ for Macs), and a video resolution of at least 800x600.
If you are using an older browser, or a browser that does not support these technologies, but want to learn more about the Conference, please feel free to call us at (800) 436-8700 (outside the U.S., call (513) 531-2690 ext. 11450). We'll be happy to answer any questions you may have about the Conference, and we can send you a Conference brochure via postal mail if you have yet to receive one.
If you want to upgrade your browser, you can download the latest free versions of one of the following popular browsers:

• Firefox
• Safari
• Internet Explorer

If you have technical questions about the website itself, please contact us.

How can I recommend a speaker, or let you know I am interested in speaking myself?
Please contact us to recommend a speaker or complete and submit the speaker application form. Please email completed forms to howconference@fwmedia.com or fax to (513) 531-0798 Attn: HOW Conference Planner.

I have a session idea for the Conference—how can I tell you about it?
Please contact us to send us session ideas.

Can I receive printed materials about the Conference?
Please contact us if you'd like to receive a brochure or be added to our mailing list. Be sure to provide complete postal information with your request.

How do I subscribe or unsubscribe to the HOW Design Conference e-newsletter?
To subscribe to the HOW Design Conference, InHOWse Managers Conference, Creative Freelancer Conference and The Dieline Package Design Conference e-newsletter(s), just enter your email address in the box on the right-hand side of the respective conference’s home page. To unsubscribe, follow the instructions at the bottom of the newsletter, or contact us.

Can my company sponsor or exhibit at the HOW Design Conference?
Please contact us for information on sponsoring or exhibiting.

Do you accommodate special needs?
Yes. We make sure our facility has total accessibility, and we do whatever is needed to make attending the Conference as convenient as possible for all attendees. If you have a special need, please contact us after you have registered and we'll make special arrangements, if necessary.

What if I have a question about the Conference that isn't answered on this site?
Contact us or phone us at (800) 436-8700 with further questions. Outside the U.S., call us at (513) 531-2690 ext. 11450.