Monday 03/30/2020 | |||
7:00 am - 8:00 am | Registration - Continental Breakfast, Exhibitors & Networking | ||
8:00 am - 8:15 am | Presidents Welcome & 60th Anniversary Celebration | ||
8:15 am - 9:30 am | Keynote - Body Talk: Nonverbal Communication and its Role in Becoming an Effective Internal Auditor Speaker: Jan Hargrave, Body Language Expert, Jan Hargrave & Associates It’s a scientific fact that a person’s body gestures give away his true intentions. Actually, over ninety percent of all face-to-face communication is nonverbal; thus, the silent messages of the body often reveal more than the spoken word in conveying true feelings and attitudes. Jan Hargrave, behavioral authority on nonverbal communication, and author of Let Me See Your Body Talk, Freeway of Love, Judge the Jury, Strictly Business Body Language, and Poker Face, helps internal auditors to improve their communication skills through learning how to: effectively make a positive first impression, persuasively communicate ideas in a professional manner, capably detect “micro-expressions” of deception, and other elements critical for internal audit success. CPE: 1.5 hours Field of Study: Communication Knowledge Level: Basic Prerequisites: None | ||
9:30 am - 9:40 am | Transition Break, Exhibitors & Networking | ||
9:40 am - 10:30 am | Data Interrogation: What's Hiding in your Organization's Data? Speaker: Copeland Felts, Senior IT Auditor, Packaging Corporation of America Data analytics has helped transform how employee expense, accounts payable, IT risk management, and enterprise security data is managed. The Packaging Corporation of America is using analytics to add value by assisting in the reviews of unusual transactions, facilitating data extraction, and improving reporting and audit rule definitions within our employee expense application. Data interrogation tools have given us the ability to develop sophisticated risk analytics that are more advanced than random sampling, manual spreadsheet manipulations, or business intelligence. From data classification to auditing and reporting, the use of this technology is helping to shape the future of our business processes. As we grow, we will continue to incorporate data analytics in more audits that increasingly encompass more areas of the company. By laying the groundwork now, we will be able to use our data in ways that were not possible before. Using data interrogation tools has improved efficiency and coverage by combining decentralized datasets related to employee expenses into a single source for analysis. A library of 74 scripts with over 40 test cases was developed to identify issues ranging from fraud to policy gaps. We have been able to successfully implement continuous monitoring for all employee expense activity over the last 18 months. As a result, audit rules within the employee expense application have been improved to prevent exceptions that were not previously flagged, and broadly defined expense guidelines are in the process of being transformed into updated policies and procedures. The learning objectives for this session are:
CPE: 1 hour Field of Study: Auditing Knowledge Level: Basic Prerequisites: None | ||
10:30 am - 10:40 am | Transition Break, Exhibitors & Networking | ||
10:40 am - 11:30 am | Would you like to have a Data Scientist in your Internal Audit Department? CVS Health Pharmacy Services Does. Speaker: Zachary Weatherspoon CIA, Director, Internal Audit, CVS Health Speaker: Manuel Coello, Senior Director, Data Analytics, Internal Audit, CVS Health Speaker: Steve Rummel, Senior Manager - Data Analytics & IT Audit, CVS Health CVS Health is so committed to Data Analytics that they have launched a Dedicated Data Analytics Team to support the entire organization, as well as implemented programs to enhance data analytics within internal audit. The session will begin with a description of the Dedicated Data Analytics program and the benefit to the organization as a whole. From there, the session will focus on CVS Health’s belief that every member of the Internal Audit Department should have the skills and ability to utilize and incorporate data analytic techniques into Financial, Operational, Compliance and SOX audits. To accomplish this, data analytics training, support and tools (e.g. Alteryx) is provided to all 200+ audit professional within CVS Health Internal Audit Department. To continue to build on this strategy, the CVS Health Pharmacy Services Segment Internal Audit Team has been given dedicated data scientist to support and consult the team on all audit work, training and development, and developing a segment specific Internal Audit data analytics strategy. Attendees will hear about how the audit staff collaborates with the data scientist, the tools and techniques they utilize, as well as case studies and success stories. The learning objectives for this session are:
CPE: 1 hour Field of Study: Auditing Knowledge Level: Basic Prerequisites: None | ||
11:30 am - 12:45 pm | Lunch | ||
12:45 pm - 2:00 pm | Keynote - The Power and Value of Artificial Intelligence Speaker: Tanmay Bakshi, Artificial Intelligence Engineer Artificial intelligence or “AI” is often referred to though the capabilities of AI are generally not well understood as well as the value that may be obtained. There isn’t yet even a single set of AI terminology that can be agreed upon to use. Tanmay will answer the questions of what AI is, what it's capable of, what it’s not capable of, and how might AI be used by internal auditors in their professional and personal lives. During the presentation, Tanmay will display transforming examples of this power. CPE: 1.5 hour Field of Study: Information Technology Knowledge Level: Basic Prerequisites: None | ||
2:00 pm - 2:10 pm | Transition Break, Exhibitors & Networking | ||
2:10 pm - 3:00 pm | Leveraging Advanced Analytics for Internal Audit Speaker: Mohammad Ahmadpoor, Principal Lead Auditor, Discover Financial Services Speaker: David Franchi, Lead Auditor, Discover Financial Services Speaker: Anima Priyadarsini, Lead Data Science Analyst, Discover Financial Services Speaker: Andrea Munoz, Senior Manager Data Science, Discover Financial Services Having to do another boring change management audit using the same old methodology? Providing minimal value to the company and the department? With the advent of big data internal, audit departments have more information at their fingertips than ever to identify risk events. In this session, we will discuss how to analyze and monitor large data sets to provide insights into your environment. Consider the potential value internal audit can bring by providing the business the ability to correlate system changes to customer impact. With the advancements in technology, the ability to automate the analysis of this big data has been realized. We present two cases in which Discover's Internal Audit Data Science team has successfully created real-time full population review processes which will drive dynamic risk assessments, audit scope, and resource efficiencies, while providing valuable insight for the business. The learning objectives for this session are:
CPE: 1 hour Field of Study: Auditing Knowledge Level: Basic Prerequisites: None | ||
3:00 pm - 3:30 pm | Transition & Refreshment Break, Exhibitors & Networking | ||
3:30 pm - 4:20 pm | Data Science Implementation Within Internal Audit Speaker: James Foresto, Lead Data Scientist, Zurich Insurance Speaker: Jeremy Zahora, IT Audit Senior Manager - AVP, Zurich Insurance Zurich Insurance is on a journey to implement Data Science within their Global Internal Audit Department using a 2 layered approach. The first layer consists of a team of 5 Data Scientists. The second layer consists of local auditors who are being trained to become Data Analysts with guidance from the 5 Data Scientists. Both layers are supported by 2 global managers. These 5 Data Scientists are located across the globe in different continents to provide regional level support. One of their main functions is to work on “Theme” audits. Theme audits are generally large, multi-country audits designed to provide a picture on how a similar process is implemented globally. Data Science is used to better understand the relationships between the countries and the process being audited. The local Internal Auditors are being trained to become Data Analysts using a specialized Data Analytics Software. The goal is for them to perform data analytics themselves when working on localized audits. Zurich Insurance is so passionate about the importance of data analytics that time for analytics is built into most audit workplans. During this presentation, Mr. Foresto will share successes and challenges faced along this journey. He will share best practices with the hope that the audience may avoid similar road bumps as they start to implement Data Science within their Internal Audit departments. The learning objectives for this session are:
CPE: 1 hour Field of Study: Auditing Knowledge Level: Basic Prerequisites: None | ||
4:20 pm - 4:30 pm | Transition Break, Exhibitors & Networking | ||
4:30 pm - 5:20 pm | Keynote - Storytelling With Data: Bringing Data to Life through Pictures and Stories Speaker: Cole Nussbaumer Knaflic, CEO, Storytelling with Data Stories resonate and stick with your audience in ways that data alone does not. Why wouldn’t you leverage the power of story when communicating with data? Join this engaging session, during which Cole Nussbaumer Knaflic demonstrates the untapped potential of combining the magic of story with best practices in data visualization for communicating effectively with data. You'll leave the session inspired to bring your data to life and make it a pivotal point in an overarching story that motivates your audience! CPE: 1 hour Field of Study: Auditing Knowledge Level: Basic Prerequisites: None | ||
5:20 pm - 6:30 pm | Reception: Drinks, Entertainment, and Giveaway Raffle |