SHAPING THE FUTURE.TOGETHER

Industry insight on the Aviation of the Future

The SITA Euro ICT Forum is the place to consider how IT will break new ground in aviation and deliver the revolutionary changes needed to shape the air travel of tomorrow. We will also be taking a closer look at how innovation can help with change both airports and airlines.

The forum will examine the influence of IT on aviation business models and strategies and its wider impact on the industry. Prominent speakers from European airlines and airports, Association leaders and experts will help to build our vision of the Aviation of the Future.

Smart travelers of the future

Rapid and reliable services on-demand, instant information at their fingertips and entertainment on tap. What will tomorrow's travelers demand as they progress through every step of the journey, from planning to booking, and arrivals to destination? How will they want to consume the services on offer and what implications does that have for airlines and airport operators? What’s clear is that as we approach a new era of air travel, the challenges of more demanding customers will require better efficiencies coupled with faster and more accurate services.

Tomorrow's airport experience. On departure. On arrival.

With air transport looking ahead to major growth in passenger numbers, what needs to be done to tackle the challenges of capacity? How can tomorrow’s industry be more agile? How might the industry best embrace the end-to-end, proactive and intuitive capabilities of so-called self-service 2.0, as well as better ways of adapting to irregular operations with predictive analytics and A-CDM? And what developments will we see in air transport’s application of tablets and mobile devices, along with wearable computing use by agents?

 

Technology and Innovation - The Aviation of the future

On-board connectivity continues apace, as the new ‘in-flight must-have’ for both passengers and crew. As it becomes the default expectation for next generation travelers, tablets and mobile devices in the air will impact passenger service levels and customer satisfaction as much as they are on the ground. From an operational point of view, what are the IT needs for the cabin, cockpit and data handling to ground? What innovations can we expect, and how do we see the development of new services for keeping customers happy and loyal?

Confirmed Speakers:

• Athar Husain Khan - Chief Executive Officer, AEA
• Nigel Pickford - Director, Marketing Insight, SITA
• Catherine Mayer - Vice President Airports, SITA
• Robert O'Meara - Director, Media & Communications, ACI Europe
• Thomas Schnalke - Managing Director, Düsseldorf Airport
• Ian Dawkins - CEO, OnAir
• Lena Erneling Albers - Manager On Ground Products, SAS
• David Bulman - Director of Technology, Virgin Atlantic
• Andrew O'Connor - Portfolio Director Airports, SITA
• David van Hoytema - CFO, FastTrack Company
• Paul Boyle - Portfolio Director, SITA
• Andrey Gorbunov - Professor, Adviser to Rector's Office, Moscow State Technical University of Civil Aviation
• Dimitry Chuyko - CEO, S7 Travel Retail
• Albert Van Veen - CIO, Schiphol Group
• Ilario Busoni - Security Operations Compliance Manager, A.D.R. S.p.A. - Aeroporti di Roma

 

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