The Customer Centric Retail Banking Conference: Maximising Customer engagement, experience and value, hosted by The Banker, chaired by the Editor, Brian Caplen, will address the operational challenges and opportunities encountered when moving from a product-centric model to customer-centric one.
Join us for this exclusive one day summit where we will explore new strategies and technologies for gaining customer insights, and the importance of real-time information delivery to stay competitive and add value, in an ever increasing regulatory environment.(More information)
Join us for this exclusive one day summit where we will explore new strategies and technologies for gaining customer insights, and the importance of real-time information delivery to stay competitive and add value, in an ever increasing regulatory environment.(More information)
WHY ATTEND?
- Discover best practice for customer-centricity
- Hear how new entrants to the market are engaging their customers
- Learn how to adapt to ever increasing regulatory demands
- Hear about the challenges and opportunities involved in investing in innovation
- Network with your peers and leading industry figures
CHAIR KEYNOTE SPEAKER
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Brian Caplen Editor The Banker |
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Antonio Simoes UK Chief Executive HSBC |
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CONFIRMED SPEAKERS |
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David Grant Operational Risk & Financial Crime Director Lloyds Bank |
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Matthias Kröner
CEO Fidor Bank |
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Ashley Machin
Chief Digital Officer TSB |
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Ed Metzger Head of Innovation Santander |
