Sunday, April 27, 2014 | |||||||||
![]() | Registration Open Yosemite Foyer | ||||||||
![]() | CITE Workshops (pre-registration required) Yosemite Ballrooms B & C Dive into one of two in-depth CITE workshops and get your CITE experience off to an energizing start. Whether you are looking to drive collaboration throughout your business or advance your enterprise IT maturity model, we will have a thoughtful, practical session for you. Information will be available soon. All conference registrants will receive details via email and the opportunity to sign up for their workshop of choice. | ||||||||
![]() | Workshop #1: Tuning Your Organization to Capitalize on Next Generation Opportunities Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC Yosemite B The third platform of computing is where cloud, mobile, social and big data/analytics technologies come together. It creates tremendous opportunities for organizations to transform how they innovate and engage with customers; the speed at which they deliver their products and services; and the reliability of their operations. Yet with transformation comes the need to change the ways IT engages with the business and runs its operations. In this workshop, you will work with top analysts from IDC to identify the steps required to successfully transition your organization to the 3rd platform. Using IDC's new Enterprise IT Maturity Model, a decision making framework designed to improve the orchestration between IT and business, you will identify the gaps in your IT organization's maturity and understand the steps your organization needs to take to capitalize on all the opportunities of the new technology era. | ||||||||
![]() | Workshop #2: Taking the Complexity Out of Enterprise Social Business Transformation Gloria Burke, Chief Knowledge Officer, Unisys Corporation Yosemite C Transforming to an enterprise social business platform is a complex undertaking and requires a clear strategic vision, objectives and goals, leadership and stakeholder alignment, and a compelling case for change in order to secure adequate funding and resourcing. It also requires the ability to identify and prioritize business issues and requirements in order to build a holistic, end-to-end implementation road map, leveraging the right mix of social technologies, employee engagement and integration with business processes in order to derive the maximum ROI from social technologies. Gloria Burke, CKO of Unisys shares the company’s industry recognized and award-winning framework and approach to enterprise social business transformation. In this workshop, participants will learn how to:
Pre-workshop prerequisite: Participants must complete an online Social Business Transformation Readiness Assessment at least one week prior to the workshop. The link to this assessment will be provided in your workshop confirmation email. You will then receive a personalized assessment overview and readiness score at the onset of the workshop. |
Monday, April 28, 2014 | |||||
![]() | Registration Open Yosemite Foyer | ||||
![]() | Breakfast Yosemite Foyer | ||||
![]() | Welcome and Opening Remarks John Gallant, Chief Content Officer, IDG Communications Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A | ||||
![]() | Opening Keynote: From Idea to Innovation Steven Johnson, TV Host and Best Selling Author, Where Good Ideas Come From Grand Ballroom A Good ideas lead to innovation, yet sometimes it’s the context, rather than the idea itself, that turn a good idea into a great one. And that’s never been more important or more true than in our digital age, where, armed with a huge variety of technologies, we look to reinvent our businesses and our lives. In this opening keynote, Steven Johnson, author of eight books including Where Good Ideas Come From, will address the urgent and universal question: What sparks the flash of brilliance? How does groundbreaking innovation happen? Using his fluency in fields from neurobiology to popular culture, Johnson will exhilarate as he provides the complete, exciting and encouraging story of how we generate the ideas that push our careers, our lives, our society and our culture forward. | ||||
![]() | The World Is Shrinking -- or Is It Multiplying? Sundhar Annamalai, Executive Director, AT&T Advanced Mobility Solutions, AT&T John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A We live and work in a connected world, which expands daily. Just as the explosion of mobile handsets, tablets, and the PC has led to greater productivity and workplace efficiencies, the growth of connected endpoints is providing the next great opportunity. Sundhar Annamalai – Executive Director at AT&T, will discuss the benefits derived from this connected society and deliver a strategy that spans the organization to improve business, employees and customer interaction. Sundhar will underpin how a highly secure infrastructure will serve as a guide to capture and process synthesized data from our connected society which allows you to deliver powerful contextual information tailored to employee preferred devices. This blueprint can drive better business processes and potential profits, while gaining employee productivity and satisfaction. | ||||
![]() | Networking and Refreshment Break Yosemite Foyer | ||||
![]() | The Workplace Grand Ballroom A | The Business Imperial A | The Technology Imperial B | The Customer Yosemite B | The Edge Yosemite C |
![]() | Talent Management in the Third Platform Era Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC Grand Ballroom A Adoption of third platform technologies – mobile, social, cloud and big data -- will redefine 90% of IT roles. Effective talent management will be key to realizing third platform business value. Joe Pucciarelli will share IDC's latest research on IT staffing. He'll cover which roles will be reshaped by the third platform, which roles will be less important and which ones will be the toughest to hire. Joe will also share strategies your peers are employing to address the talent challenge facingthem. | Driving Revenue through Analysis of Multi-sourced Data Abhi Beniwal, Senior Vice President of Global Information Technology, Interactions Giovanni DeMeo, Vice President of Global Marketing and Analytics, Interactions John Gallant, Chief Content Officer, IDG Communications Imperial A Recently this marketing services company launched an initiative to help its retailer and manufacturing clients plan ahead for weather-related events. Join this session and hear how the company layered transactional sales data with multi-source, detailed regional weather data to gain visibility and insight into hidden shopper behavioral patterns. The result: a predictive tool that customers can use to minimize or eliminate out-of-stock issues, optimize item assortments in (previously unclear) high demand categories and increase sales around specific weather events. | A Multi-Cloud Model and the Mars Landing Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory Imperial B Since 2008, JPL IT has led the charge into cloud computing through the exploration of hands-on projects with 10 cloud vendors’ offerings. Today JPL uses multiple clouds (private, public, and hybrid) and selects where projects will go based on an application’s needs. Join this session and learn how JPL IT, aided by its Cloud Application Suitability Model, serves as consultants to determine an application’s most effective environment. You’ll hear how the team architected the live video streaming of the Mars Curiosity landing across public and hybrid cloud services to handle over 80,000 requests per second, stream 150 GBPS, and deliver 150 TB during the few days of the event -- without breaking the bank. | True Value: The Nuts and Bolts of Building an Inventory App Michael Weeder, Retail Systems Architect, True Value Company Yosemite B How does a $1.9b hardware cooperative with 4,000 stores nationally and internationally develop, “sell” and launch a mobile inventory app? Mike Weeder of True Value Co. will share his experience from mobile product ideation, requirements and development to the communications plan, app launch and promotion. You will learn how he worked with store owners on product design using prototypes,surveys and an advisory council; and selected an architectural approach that leveraged existing systems and saved significant development time and money. Finally, he will dispel the Field of Dreams myth of “build it and they will come” (they don’t come; you need to promote the product and engage the user!) | Let Your Users Go Rogue Without Going off the Range Sanjay Castelino, Vice President of Marketing, Spiceworks Peter Christy, Research Director, 451 Research David Hoff, Chief Technology Officer and Co-Founder , Cloud Sherpas Todd Krautkremer, Vice President of Marketing , Pertino Moderator: Jamie Barnett, Vice President of Marketing, Netskope Yosemite C Users are going rogue. They're using apps and devices to make work easier. Scary? Yes. Should you smoke 'em out of their holes and shut 'em down? No way! Instead, join executives from CloudSherpas, Netskope, Pertino and Spiceworks for a discussion about the latest tools and best practices for letting users go rogue…in a safe way. Panelists will offer practical, specific advice on how to run the Shadow IT gauntlet and come out the other side with your data protected and compliance status intact. |
![]() | Talent Management in the Third Platform Era Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC Grand Ballroom A Adoption of third platform technologies – mobile, social, cloud and big data -- will redefine 90% of IT roles. Effective talent management will be key to realizing third platform business value. Joe Pucciarelli will share IDC's latest research on IT staffing. He'll cover which roles will be reshaped by the third platform, which roles will be less important and which ones will be the toughest to hire. Joe will also share strategies your peers are employing to address the talent challenge facing them. | Driving Revenue through Analysis of Multi-sourced Data Abhi Beniwal, Senior Vice President of Global Information Technology, Interactions Giovanni DeMeo, Vice President of Global Marketing and Analytics, Interactions John Gallant, Chief Content Officer, IDG Communications Imperial A Recently this marketing services company launched an initiative to help its retailer and manufacturing clients plan ahead for weather-related events. Join this session and hear how the company layered transactional sales data with multi-source, detailed regional weather data to gain visibility and insight into hidden shopper behavioral patterns. The result: a predictive tool that customers can use to minimize or eliminate out-of-stock issues, optimize item assortments in (previously unclear) high demand categories and increase sales around specific weather events. | A Multi-Cloud Model and the Mars Landing Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory Imperial B Since 2008, JPL IT has led the charge into cloud computing through the exploration of hands-on projects with 10 cloud vendors’ offerings. Today JPL uses multiple clouds (private, public, and hybrid) and selects where projects will go based on an application’s needs. Join this session and learn how JPL IT, aided by its Cloud Application Suitability Model, serves as consultants to determine an application’s most effective environment. You’ll hear how the team architected the live video streaming of the Mars Curiosity landing across public and hybrid cloud services to handle over 80,000 requests per second, stream 150 GBPS, and deliver 150 TB during the few days of the event -- without breaking the bank. | True Value: The Nuts and Bolts of Building an Inventory App Michael Weeder, Retail Systems Architect, True Value Company Yosemite B How does a $1.9b hardware cooperative with 4,000 stores nationally and internationally develop, “sell” and launch a mobile inventory app? Mike Weeder of True Value Co. will share his experience from mobile product ideation, requirements and development to the communications plan, app launch and promotion. You will learn how he worked with store owners on product design using prototypes, surveys and an advisory council; and selected an architectural approach that leveraged existing systems and saved significant development time and money. Finally, he will dispel the Field of Dreams myth of “build it and they will come” (they don’t come; you need to promote the product and engage the user!) | Let Your Users Go Rogue Without Going off the Range Sanjay Castelino, Vice President of Marketing, Spiceworks Peter Christy, Research Director, 451 Research David Hoff, Chief Technology Officer and Co-Founder , Cloud Sherpas Todd Krautkremer, Vice President of Marketing , Pertino Moderator: Jamie Barnett, Vice President of Marketing, Netskope Yosemite C Users are going rogue. They're using apps and devices to make work easier. Scary? Yes. Should you smoke 'em out of their holes and shut 'em down? No way! Instead, join executives from CloudSherpas, Netskope, Pertino and Spiceworks for a discussion about the latest tools and best practices for letting users go rogue…in a safe way. Panelists will offer practical, specific advice on how to run the Shadow IT gauntlet and come out the other side with your data protected and compliance status intact. |
![]() | Lunch Grand Ballroom B | ||||
![]() | Expo Hall Open Grand Ballroom B | ||||
![]() | Expo Hall Theater Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise Grand Ballroom B Demonstrators Include:
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![]() | The Workplace Grand Ballroom A | The Business Imperial A | The Technology Imperial B | The Customer Yosemite B | The Edge Yosemite C |
![]() | Business Transformation through a Social Enterprise Gloria Burke, Chief Knowledge Officer, Unisys Corporation Grand Ballroom A Unisys developed and implemented a large scale holistic, end-to-end enterprise social business transformation that enabled its 23,000 globally dispersed employees to connect, share and learn via a common enterprise-wide collaborative social platform. Through its communities of excellence, employees engage with leadership and subject matter experts to evolve expertise, leverage knowledge and best practices, and share/crowd-source ideas that can contribute to innovation. Come learn how Unisys has driven companywide adoption of 78%, and 91% adoption among a targeted group of 16,000 employees, and demonstrated strong ROI. | DirecTV's Smart Data Project Yields Massive Mobility Savings Kyle Wells, Senior Director, Field Systems and Mobility, DIRECTV, Inc. Imperial A How does a company with more than 16,000 smartphones, mobile hotspots and GPS devices for its field force alone drive cost out of this massive mobile fleet? Through a massive data project, of course. Join this session and hear how DirecTV, which has employees in almost every state and devices on every major mobile carrier, was able to tap into data from this diverse set of carriers and normalize it across more than 35 data points. The result: visibility into all service plans and devices that has led to higher productivity for employees and tens of thousands of dollars in monthly savings. | Using Mobile M2M for Improved Logistics Lawrence Bader, Director, UPS Application Development, Transportation Systems, UPS Matt Rosoff, Editorial Director, CITEworld Imperial B It makes perfect sense that truck drivers should be able to check in and out of package sorting facilities quickly and easily in today’s mobile world. Yet until 14 months ago, that wasn’t the case for this company’s tractor trailer drivers, who an average of 74,000 times a day across the US had to pick up a phone to gain entrance or check out, and wait as a dispatcher keyed in their information. Join this session to learn how this logistics firm created the next-generation experience that truckers know today, where the push of a button gains them entrance and sends their data where it needs to go, using machine to machine (M2M) technology and integration with legacy systems. The result: near real-time ETAs of drivers, loads and equipment heading to various locations, among other benefits. | This iPad App Drives Revenue, Customer Engagement Dave Drachenberg, Senior Product Manager, Insurance Auto Auctions Yosemite B Car auctions are big business to Insurance Auto Auctions, Inc., which last year sold more than 1.4 million vehicles at 160 locations and via the Internet in six languages. And car auction buyers want mobility and fast access to vehicle information so they can bid, buy and win. Enter IIA’s buyer iPad app, which allows customers to view up to 8 live auctions simultaneously and track their auctions and bids on the inventory of some 330,000 vehicles per week. This session will drill into how IIA’s IT team built an app that is fast, easy to download, optimized for the touch interface and a competitive advantage. | Edge Technologies: Launches from DEMO Modar (JR) Alaoui, Founder & CEO, Eyeris Jack Bicer, Founder & CEO, Sekur.me Ram Kumar, Founder & CEO, MoNimbus Inc. John Gallant, Chief Content Officer, IDG Communications Yosemite C Join this session and hear from some of the hottest startups that launched at DEMO in both the consumer and enterprise space. |
![]() | 5 Considerations for the Next-Generation Work Environment Faraz Hoodbhoy, Director of Outreach, Ecosystem & Innovation, AT&T Grand Ballroom A The “mobile-first” enterprise is pivotal to an organization’s success, and a new generation of technologies are forcing organizations to rethink how work gets done. If corporations can use these technologies to tap into their biggest asset – their employees -- they can create a powerful and sustainable competitive advantage. What are the foundational components businesses need to consider when embarking on new technologies to build the workplace of the future? Join Faraz Hoodbhoy, director of Outreach, Ecosystem & Innovation at AT&T, as he discusses how to strike the right balance between innovation, productivity and security. | Enterprise Mobile App High-Wire Act Bill Brady, Sr. Sales Engineer, OutSystems Imperial A Come join OutSystems for a live demonstration of the immense power that lives at the intersection of mobile apps and cloud application platforms. You will participate in a live demonstration – an enterprise mobile app will be built and changed before your eyes – on your own device! | The Next Big Thing in Mobile Business David Lowe, Vice President, Enterprise Sales, Samsung Telecommunications America Imperial B A shifting mobile landscape and the rise of BYOD has created new complexities and challenges for businesses. To truly embrace mobility, CIOs and IT managers need strategies that balance devices, security, apps and solutions, while ensuring ease of deployment and management. Of equal importance is the end user. More than ever, workers demand a seamless experience that integrates with a their mobile lifestyle outside of work. Samsung Mobile will outline its comprehensive approach to enterprise and best practices for helping businesses succeed in the new era of mobility by striking a balance between best-in-class enterprise offerings and best-selling consumer devices. | Collaboration in a Mobile-First World Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise James Patterson, Co-Founder and CEO, Cotap Ryan Nichols, Co-Founder & CEO, Tylr Mobile Adam Evans, CTO and Co-Founder, RelateIQ Molly Graham, Head of Business Operations, Quip Yosemite B With the popularity of BYOD in the enterprise, employees today have increased expectations about accessibility and user experience at work. Sophisticated devices and the enterprise app economy are changing how individuals collaborate both inside and outside of the workplace. IT is now faced with the challenge of balancing the need for enterprise-grade security and compliance with the demand for flexibility and personalization. Panelists will discuss mobile collaboration trends in the workplace and the ways IT can successfully manage them. | |
![]() | Innovation Interview: Bret Taylor Bret Taylor, CEO & Co-founder, Quip; Former CTO, Facebook Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A Join CITEworld Editorial Director Matt Rosoff for an inspiring interview with serial entrepreneur Bret Taylor, co-creator of Google Maps and, more recently, co-founder of Quip, a modern word processing app. Taylor, former CTO of Facebook, will share the thinking that went into building Quip, as well as insights into how the advent of mobile devices is changing the way work gets done. | ||||
![]() | Don’t Just Manage Mobility – Capitalize On It! David Lowe, Vice President, Enterprise Sales, Samsung Telecommunications America John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A Savvy businesses are quickly moving beyond simply managing mobility to capitalize on the capabilities of always-connected, ever-smarter devices in order to drive new revenue and build stronger ties to consumers. In this candid conversation, David Lowe, VP of enterprise sales with Samsung Telecommunications America, talks with CITE moderator John Gallant about the company’s efforts to arm IT organization with new tools for deploying and securing smartphones and tablets, as well as new ways to build apps and broaden their mobility ecosystems. Samsung is a leader in the Android device market and is working closely with enterprises to shape the next generation of mobility. Lowe will share insights on what’s ahead for mobile devices and services, and will discuss how new wearable technologies provide even more opportunity for innovation. | ||||
![]() | Closing Keynote: Wearable Computing, 3-D Printing and More at JPL Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory Grand Ballroom A When it comes to the consumerization of IT at NASA’s Jet Propulsion Laboratory, IT is known to push the edge, and sometimes past the edge. They participate in hackathons. They’re writing apps for the Pebble watch. They use Google Glass to do real work. They have small 3-D printers to make prototypes. See all this technology and hear what JPL has learned as it embarks on The Next IT Decade and experiments with these devices and more. You’ll see what’s possible; you’ll be inspired; and you’ll most definitely have fun. | ||||
![]() | Closing Remarks John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A | ||||
![]() | Play Ball! Reception in the Expo Grand Ballroom B Munch on your favorite ballpark snacks, review highlights from the day’s sessions with your peers, and enter for a chance to win a pair of San Francisco Giants’ tickets! NOTE:Winner cannot be from a sponsoring company or a member of the press. |
Tuesday, April 29, 2014 | |||||||||
![]() | Registration Open Yosemite Foyer | ||||||||
![]() | CITE Awards Ceremony and Breakfast (by invitation only) Anne McCrory, CITE Awards Program Chair; VP of Marketing and Content Strategy, IDG Enterprise Matt Rosoff, Editorial Director, CITEworld Join the finalists of the CITE Awards program to celebrate their accomplishments and learn which project takes top honors in each category. This private event is open to all award finalists. | ||||||||
![]() | Networking Breakfast Yosemite Foyer | ||||||||
![]() | Opening Remarks John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A | ||||||||
![]() | VC Panel: Consumer Innovation, Enterprise Disruption Aaref Hilaly, Partner, Sequoia Capital Arif Janmohamed, Partner, Lightspeed Venture Partners Alex Rosen, Managing Director, IDG Ventures Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A Consumer technologies have forever changed the way the companies facilitate innovation and deliver information, both inside and outside the organization. What’s next in the tech sphere that could shake things up further? We’ll ask a panel of leading Silicon Valley venture capitalists about the latest disruptors on the scene and which segments are likely to explode in the coming weeks and months. | ||||||||
![]() | Meet the DEMO gods: Hot Technologies from DEMO Enterprise Matt Duch, CTO, Learnmetrics Tony Gauda, CEO, ThinAir Andrew Hubbs, Co-founder, Parklet Connor Landgraf, Founder & CEO, Eko Devices John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A For over 22 years, DEMO conferences have built an unmatched track record of identifying tomorrow's cutting-edge technologies, launching companies such as E*Trade, Salesforce, Webex, Tivo, VMware, Fusion-io and thousands of others. The latest DEMO alumni are not yet household names but have plenty to share about innovation. Join this session and hear from those launches judged most likely to succeed at DEMO Enterprise earlier this month. You’ll hear the latest insights from the startup community and learn how these entrepreneurs are using mobile, social and cloud technologies to change health care, education, the workplace and storage. | ||||||||
![]() | The Path to Big Data Mastery Thornton May, Futurist, Author and Dean, IT Leadership Academy Grand Ballroom A For our pre-commercial ancestors, information management devolved down to the ability to answer one question: Am I Lunch or is it lunch? In the modern world the ability to act efficaciously on structured and unstructured data is similarly existential. Organizations unable to extract signals from digital noise in a timely manner will be eviscerated. Florida futurist Thornton May will share results of a multi-month systematic examination of how organizations are organizing their path to Big Data Mastery. | ||||||||
![]() | Networking and Refreshment Break Grand Ballroom B | ||||||||
![]() | Expo Hall Theater Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise Grand Ballroom B Demonstrators Include:
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![]() | The Workplace Grand Ballroom A | The Business Imperial A | The Technology Imperial B | The Customer Yosemite B | The Edge Yosemite C | ||||
![]() | Improving Business Processes through Mobile Solutions Dharmesh Vadchhedia, Distributor Development Manager, Unilever Grand Ballroom A Every business wants to become more efficient. The most important workflow change a firm can make is to mobilize its business processes. Thanks to consumerization and mobile technologies, any business process -- no matter how big or small -- can be mobilized and improved. Join this session and learn how to do just that. You’ll learn about the tools and tactics to make it happen. | Securing the Internet of Things Jane Allen, PricewaterhouseCoopers LLP, Partner/Principal Sharon Anolik, President/Founder, Privacy Panacea Moderator: Bob Bragdon, Publisher, CSO magazine Imperial A As the world moves at lightning speed to the Internet of Things, the most overlooked issues can be the ones that can hurt us the most: security and privacy. It’s the classic trade-off: We give up more information to gain the efficiencies promised by this interconnected lifestyle, but at the same time, we want to keep everything about us private. Where should the line be drawn? Should the line even exist? It’s important that we understand the parameters that these systems and technologies need to live within, including laws and legal standards. In this session, our panel will examine these issues as well as review the legal and moral issues inherent in this debate. | Providing a Real-time View of Client Experience Brian Gillespie, Enterprise Architect, Cerner Corporation Imperial B Cerner Corp. is a multibillion-dollar health care IT provider with more than 13,000 associates who interact with thousands of clients daily. Faced with a growing need for a real-time view of client experience, Cerner built a platform that brings up client activity housed in 11 different management systems with just one click or swipe, on any device. It also incorporates email and call-based activity to identify social connections that pave the way for warm introductions. Join this session to learn more about how Cerner built this data aggregation architecture, as well as the application layer with responsive design. | A Seamless Experience for Clients Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International Yosemite B In 2013, Keller Williams transactions were up nearly 20%, sales were up nearly 30% and commissions were up 30% from 2012 – gains that the firm credits largely to its investments in new technologies. Join Cary Sylvester to learn how the firm has worked to provide a much more mobile-friendly, seamless experience for clients, including through development of its cloud-based agent platform, eEdge. | Mobile-First Enterprise Apps Andy Byrne, CEO, Clari Aaref Hilaly, Partner, Sequoia Capital Adam Marchick, CEO, Kahuna James Patterson, Co-Founder and CEO, Cotap Yosemite C The next big mobile opportunity is mobile-first enterprise apps, which take advantage of the fact that people use mobile devices differently from their laptops. The session times are shorter, the UI is vastly different, and the context in which they interact with devices is far more varied than sitting at a desk. This panel of early-stage mobile-first app companies will discuss their vision for the enterprise as well as experiences with customers, design and more. You’ll come away with new insights on what works – and what’s coming – in this huge area for growth. | ||||
![]() | The Customer Grand Ballroom A | The Business Grand Ballroom A | The Workplace Imperial A | The Technology Imperial B | The Edge Imperial B | ||||
![]() | Driving Customer and Employee Satisfaction in the Digital Age Brian Gillespie, Enterprise Architect, Cerner Corporation Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International Dharmesh Vadchhedia, Distributor Development Manager, Unilever Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A Customers and employees today have similar expectations for an intuitive technology experience and customized customer service, yet efforts to meet those expectations are usually completely separate. How can organizations learn from the experience of others grappling with similar issues and technologies within their own company? Join this panel and roundtable to discuss the latest expectations across these groups and how to collaborate across boundaries to keep up with them. | Mobility Strategies: A Study in Contrasts Brett Belding, Senior Manager, IT, Cisco Systems Brian Katz, Head of Mobility Innovation, Sanofi Imperial A The mobility strategies of pharmaceutical firm Sanofi and networking giant Cisco Systems are as different as the companies themselves – yet the philosophies and practices behind implementing them are surprisingly similar. Join Brian Katz of Sanofi and Brett Belding of Cisco IT for a joint session where they will examine what, why and how they are exploiting mobility for business benefit and employee productivity and satisfaction. Bring your own insights and questions to share with this dynamic duo in this working session. | Governance in the Era of Cloud Apps, Storage and Infrastructure Edward Contini, Senior Manager, Accenture Cloud Platform , Accenture Seth Fox, Director of IT Enterprise Consumer Services, NetApp Bask Iyer, CIO and SVP, Technology and Business Operations, Juniper Networks John Gallant, Chief Content Officer, IDG Communications Imperial B Today, when new apps, file sharing and even server time can be provisioned at the click of a button, business agility is at the fingertips of nearly every employee. But so is risk. The risk of losing control of company data spread across numerous systems that no one is tracking; the risk of noncompliance with company policy and regulations - the list goes on. So how have organizations with complex layers of cloud computing employed governance models that combine freedom of choice with risk mitigation? Join this session to hear how executives from several leading organizations have addressed this challenge. Bring your own insights and questions to share with the group in this working session. | ||||||
![]() | Expo Hall Open Grand Ballroom B | ||||||||
![]() | Lunch Grand Ballroom B | ||||||||
![]() | Expo Hall Theater Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise Grand Ballroom B Demonstrators Include:
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![]() | The Workplace Grand Ballroom A | The Technology Imperial B | |||||||
![]() | Mobility Strategies: A Study in Contrasts Brett Belding, Senior Manager, IT, Cisco Systems Brian Katz, Head of Mobility Innovation, Sanofi Grand Ballroom A The mobility strategies of pharmaceutical firm Sanofi and networking giant Cisco Systems are as different as the companies themselves – yet the philosophies and practices behind implementing them are surprisingly similar. Join Brian Katz of Sanofi and Brett Belding of Cisco IT for a joint session where they will examine what, why and how they are exploiting mobility for business benefit and employee productivity and satisfaction. Bring your own insights and questions to share with this dynamic duo in this working session. | Providing a Real-time View of Client Experience Brian Gillespie, Enterprise Architect, Cerner Corporation Imperial B Cerner Corp. is a multibillion-dollar health care IT provider with more than 13,000 associates who interact with thousands of clients daily. Faced with a growing need for a real-time view of client experience, Cerner built a platform that brings up client activity housed in 11 different management systems with just one click or swipe, on any device. It also incorporates email and call-based activity to identify social connections that pave the way for warm introductions. Join this session to learn more about how Cerner built this data aggregation architecture, as well as the application layer with responsive design. | |||||||
![]() | Innovation Interview: Matt Rosoff and Cyrus Mistry of Google Chrome Cyrus Mistry, Senior Product Manager, Google Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A Join Matt Rosoff and Cyrus Mistry for an in-depth look at Google’s Chrome strategy as it pertains to business. We’ll discuss the Chrome browser’s role in web standards, Chromebooks, native Chrome apps for multiple platforms (including iOS), and the dual-platform strategy of Chrome and Android. You’ll learn how Google sees this vital platform fitting into its future on the client, from mobile to desktop.. | ||||||||
![]() | Town Hall Lawrence Bader, Director, UPS Application Development, Transportation Systems, UPS Thornton May, Futurist, Author and Dean, IT Leadership Academy Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International Brandon Williams, Google Apps Service Delivery Manager, Governor's Office of Information Technology, State of Colorado John Gallant, Chief Content Officer, IDG Communications Matt Rosoff, Editorial Director, CITEworld Grand Ballroom A Join this session for a final look at emerging innovation in the market. With panelists from different types of companies, the session will wrap up themes from across the program and leave you inspired to envision and execute new ideas to move your organization forward. | ||||||||
![]() | Closing Remarks and Conference Concludes John Gallant, Chief Content Officer, IDG Communications Grand Ballroom A |