CAPA Corporate Travel Innovation Summit: 3 August

09:00

Chairman’s Welcome
Association of Corporate Travel Executives (ACTE), President, Kurt Knackstedt 

09:05

Welcome from Sheraton on the Park
Sheraton on the Park, Hotel Manager, Bernhard Langer 

09:10

Crystal Ball Opener: Corporate Travel in 2020 – the shape of things to come
Change is perhaps the only constant in Corporate Travel, and technology evangelist Johnny Thorsen has been successfully predicting the future for the industry for more than a decade.
Hear Mr Thorsen’s controversial predictions about the irreversible changes to the Corporate Travel landscape and find out what you should be doing to prepare for a new travel reality.
Concur, Senior Director, Strategy and Product Marketing, Johnny Thorsen

09:40

What’s just around the corner? The 2016 Corporate Travel landscape
A selection of today’s leaders of Corporate Buyers and Travel Industry Suppliers will provide their insight and opinions into the latest trends, developments (both macro & micro) that will affect local travel managers, buyers and their programs over the next 12-18 months.
Given the volatility our programs and travellers face in terms of economics, geo-politics & security (amongst other things), these leaders’ thoughts will help shape your corporate travel program. Our leaders will comment on: 
• Currency volatility and its impact on suppliers’ pricing (aviation, hotel, etc.)
• Fuel price volatility and its impact on airlines with their different hedging strategies and surcharge policies
• Surcharges and the changing distribution landscape
• The impact on LCCs and “Sand Carriers” on your corporate travel program

Moderator: MW Travel Consultancy, Principal, Martin Warner
Panellists:
• BP, Corporate Travel Manager - ASPAC & Middle East, Matthew Coviello 
• Emirates, Divisional Vice President Australia and New Zealand, Rob Gurney 
• FCm, Travel Solutions Global Brand Leader, Gregory Lording 
• Qantas Airways, Executive Manager Sales, Marketing and Distribution, Qantas Domestic, Steve Limbrick
• UATP, Regional Commercial Manager - Oceania, Craig Bowen

10:45

Coffee Break, sponsored by Amadeus & TravelEdge

Corporate Travel Xchange
• Expo & Coffee
• Showcase Stage with Allan Leibowitz, founder, ‘talking business’: 
• Innovation TANK & Mobillytics International, Founder & CEO, Lance Orsmond
• Locomote, CIO & Co-Founder, Ross Fastuca 

11:25

FairMarketShare.com - Check it out, it’s free and fantastic

11:28

Introduction to ACTE
Association of Corporate Travel Executives (ACTE), Regional Manager Australasia, Tracy Greer

11:35

Hot or not? Emerging (disruptive) content and its relevance in today’s Corporate Travel Programs
A panel session of buyers, TMCs and new entrants into the corporate travel programs. 
Low-cost carriers are now part of almost every corporate travel program, but it was a hard slog. What other markets are opening up to disruptive content, and how will that affect travel managers? This session will probe:
• How are LCCs affecting airline dealing models and how should buyers modify their corporate negotiation strategy. How will this impact intercontinental air travel / dealing?
• Beyond air: Accommodation and ground transport are now being “disrupted” by non-traditional players. Do these have a role in corporate travel programs?

Moderator: MW Travel Consultancy, Principal, Martin Warner
Panellists:
• 4D Advisory, General Manager, Virginia Fitzpatrick 
• ADARA, Managing Director Asia Pacific, Vijay Bobba
• AirPlus International, Country Manager, Australia, David Newington 
• Amadeus IT Pacific, Managing Director, Tony Carter 
• Carlson Wagonlit Travel, Senior Director, Solutions Group, Asia Pacific, Carl Jones
• Mozio, Founder and CEO, David Litwak 

12:20

The Buyers’ pitches: Insights into innovative corporate travel programs
Now we hand it over to the Buyers, to lift the lid on the past successes, current challenges and future positioning of their corporate programs. A series of short, sharp presentations by the Buyers on:
• Features of their corporate programs, including unique key recent successes;
• Challenges of their existing programs and strategies for achieving better outcomes;
• Forecasts of program evolution in over the next 2-3 years

Moderator: MasterCard Worldwide, Commercial Payment Solutions, Australia and New Zealand, Grant Johnstone
Panellists:
• Church Resources, General Manager, Brand & Product Development, Mark Hopcroft 
• George Weston Foods Limited, Group Head of Direct Procurement, Michael Palmer 
• NAB, Procurement Manager, David Crawford 

13:00

LUNCH - sponsored by 

14:00

A Safe Work Travel System: Future reality or flight of fancy?
Employers are often compelled to ensure the security of their employees while travelling, but what most fail to understand is that they are obligated to provide a 'safe work system' for employees, even while travelling. This means that there are very specific and detailed guidelines and laws associated with the methodology of travel safety management, rather than a sense of "security" or acceptance of a service offering. During this session we examine why so many companies have it wrong, what the implications are for businesses and travellers and how to "get back on track" when it comes to travel safety for business travellers.
Intelligent Travel’s Tony Ridley will introduce the panel with a vision for a “safe work system”:
• What does a “good program” looks like in respect of the provision of a "safe work system” for employees when travelling?
• What does it encompass, and who provides services to deliver this?
• Are there multiple providers necessary to contract to cover the whole scope – and haven’t we been here before?
• What is the cost of a corporate company not fulfilling its obligations in this area, and has any corporate been prosecuted under laws in this respect?

Introduction by British Airways, Regional Commercial Manager South West Pacific, Nicole Backo

Moderator & Provocateur at large: Intelligent Travel, CEO, Tony Ridley
Panellists: 
• ACE Insurance, Head of Accident & Health, Australia & New Zealand, Lesley Jacques 
• International SOS, Medical Director, Occupational Health - Australasia, Dr. Nhlanhla Mpofu 
• Locomote, CIO & Co-Founder, Ross Fastuca 
• Portland Infosys, Senior Category Manager – Corporate Travel, Dorina Santos 

15:00

Legends of the air...
An interview with a special guest, by 4D Advisory, General Manager, Virginia Fitzpatrick.

15:30

Coffee Break

Corporate Travel Xchange
• Expo & Coffee
• Showcase Stage with Allan Leibowitz, founder, ‘talking business’: 
• Communico Services, Director of Sales, Tamara Summers 
• Concur, Head of Partner Strategy - Travel, Simone Court
• Troovo, CEO, Kurt Knackstedt 

16:30

A LEGENDARY FINALE … Reaching for the stars
Motivation and good management - and their relationship to world-beating success. Often, subject matter knowledge is not enough to guarantee success.
Hear from Rugby Union great John Eales on what it takes to win – in any walk of life. John appears courtesy of Flight Centre.
Introduction by CAPA – Centre for Aviation, Executive Chairman, Peter Harbison

17:00

Networking Reception, sponsored by