Monday, May 7
8:00 AM - 12:00 PM
Marketing Solutions Client Workshop
Presenter: Robin Lewis, Training Consultant, Thomson Reuters
Related Tool: MarketDiscovery Marketing Solutions (crmViewÔ )
Level: Basic/Intermediate
Presenter: Robin Lewis, Training Consultant, Thomson Reuters
Related Tool: MarketDiscovery Marketing Solutions (crmViewÔ )
Level: Basic/Intermediate
Please join us for some hands-on practice using the tools in crmViewÔ to manage customer records, build list criteria, and create campaigns. Learn about the latest enhancements and bring your questions and ideas for campaigns you'd like to create. You will learn how to locate, edit, and add records for customers and prospects. You'll set the properties, define the geography, and establish exclusions and inclusions for sample lists. After linking list criteria to a campaign, you'll set up the campaign and retrieve exported mail lists. At the conclusion of the session, a product update will be given by Product Management, including review of upcoming enhancements and time for Q & A.
Monday, May 7
3:45 – 5:00 PM
Bridging the Gap Between Planning and Marketing
Presenter: Sandeep Basnet, System Market Analyst, Adena Health System
Presenter: Ty McBee, Director, Business Development, Adena Health System
Related Tool: The Market Planner Plus® & crmViewÔ Marketing Solution
Level: Intermediate
Presenter: Sandeep Basnet, System Market Analyst, Adena Health System
Presenter: Ty McBee, Director, Business Development, Adena Health System
Related Tool: The Market Planner Plus® & crmViewÔ Marketing Solution
Level: Intermediate
This presentation will highlight Adena’s strategic planning management process, showing how to use the data from Market Planner® Plus to create a strategic plan. After developing prioritized projects from the plan, we will show you how to use crmView™ to target the market and support the plan. Finally we will demonstrate how to integrate marketing results (if available) into the strategic plan.
Matching Medicaid and Medicare Data to Detect Fraud, Waste, and Abuse
Presenter: Miriam Kraatz, PhD, Senior Statistician, AdvanceMed
Level: Intermediate
This presentation will help you understand the power of matching Medicaid and Medicare data to detect fraud, waste, and abuse. You'll learn a methodology to assure the matching of inpatient claims.
Level: Intermediate
This presentation will help you understand the power of matching Medicaid and Medicare data to detect fraud, waste, and abuse. You'll learn a methodology to assure the matching of inpatient claims.
Reinvigorating ActionOI®: How to Re-engage Leadership and Improve Outcomes
Presenter: W. Karl Bailey, MHA, CHFP, Vice President - Financial Planning & Analysis, Baylor Health Care System
Presenter: Jennifer Walker, Manager of Operating Benchmarking, Baylor Health Care System
Related Tool: ActionOI®
Level: Intermediate/Advanced
Presentation description coming soon
Presenter: Jennifer Walker, Manager of Operating Benchmarking, Baylor Health Care System
Related Tool: ActionOI®
Level: Intermediate/Advanced
Presentation description coming soon
Using a Value Score Card to Improve Quality and Decrease Costs While Enhancing the Patient Experience
Presenter: Ola Adedeji, BS, MS, Data Analyst, Christiana Care Health System
Presenter: Donna Mahoney, Director, Christiana Care Health System
Related Tool: CareDiscoveryÔ
Level: Advanced
We'll discuss how Christiana Care is using a Value Score Card developed with CareDiscoveryÔ to drive improvements in quality, safety, and patient satisfaction while reducing costs. This has led to improved performance in targeted populations while reducing costs by several million dollars.
Presenter: Donna Mahoney, Director, Christiana Care Health System
Related Tool: CareDiscoveryÔ
Level: Advanced
We'll discuss how Christiana Care is using a Value Score Card developed with CareDiscoveryÔ to drive improvements in quality, safety, and patient satisfaction while reducing costs. This has led to improved performance in targeted populations while reducing costs by several million dollars.
"Bullet-proof" Strategies for Quality Measurement Success
Presenter: Melissa Folse, Quality Review Clinician, RN, Thibodaux Regional Medical Center
Related Tool: CareDiscoveryÔ & CareDiscovery Quality MeasuresÔ
Level: Intermediate
Learn "bullet-proof" tools and examples to get outstanding results. Using CareDiscovery Quality MeasuresÔ to achieve and sustain top performance in all indicators.
Related Tool: CareDiscoveryÔ & CareDiscovery Quality MeasuresÔ
Level: Intermediate
Learn "bullet-proof" tools and examples to get outstanding results. Using CareDiscovery Quality MeasuresÔ to achieve and sustain top performance in all indicators.
The Right Message at the Right Time: Sprint's Success With Employee Engagement Through Consumer Tools
Presenter: Nathan Hays, Benefits Manager - Health and Productivity, Sprint
Related Tool: Informed Enrollment
Level: Intermediate/Advanced
Sprint's benefit philosophy is that a more engaged workforce leads to better population health and higher productivity. Nathan Hays will highlight Sprint's support to employees in choosing the correct plan at enrollment. He will also describe their year-round engagement through personalized communications to close gaps in care and increase preventive screenings.
Evaluating a Worksite Wellness Program With Advantage SuiteÔ
Presenter: Kristi Jenkins, PhD, MPH, Program Evaluation Specialist, University of Michigan
Related Tool: Advantage SuiteÔ
Level: Basic
The University of Michigan (UM) evaluated its MHealthy worksite wellness using data from its annual health questionnaire. UM analyzed changes in participants and nonparticipant behavioral health risks, absenteeism, presenteeism, and medical and drug cost trends. MHealthy also collaborates on scientific research using Advantage SuiteÔ.
To Pay or Not to Pay, That is the Question
Presenter: Chris Justice, Senior Director, Thomson Reuters
Related Tool: Healthcare Reform Support
Level: Intermediate
By 2014, healthcare reform requires that employers must decide how they will comply with legislative mandates. Employers can "play” by continuing to offer benefits or "pay" financial penalties for noncompliance. Mr. Justice will present the capabilities of and findings from the Thomson Reuters Pay or Play model. He also will describe the options for employers facing this important decision.
Improving Productivity Through Lean Six Sigma and ActionOI®
Presenter: Mathew Garcia, MBA, ASQ-CSSBB, Senior Operations Consultant, Mercy Medical Center Des Moines
Related Tool: ActionOI®
Level: Basic/Intermediate
You'll learn the story of how Mercy Des Moines uses ActionOI® and Lean Six Sigma to improve productivity. ActionOI® is used to identify opportunities for improvement and Lean Six Sigma and other methodologies are used to eliminate waste in processes. We'll present specific examples of how this process has been successful.
Leveraging the LOH DCG Model Across Your Business
Presenter: Susan Dezavelle, Clinical Director, Health Services, Presbyterian Health Plan
Related Tool: LOH DCG Model
Level: Intermediate
Presbyterian is piloting the use of Thomson Reuters Likelihood of Hospitalization scoring as a component of the evolution of our existing Patient Centered Medical Home programs to expand focus on reducing hospitalizations. Two of the larger PCP groups are participating. One is part of our integrated health system in the urban area of Albuquerque and the other is a well organized group of rural-based Federally Qualified Health Clinics. One of the key factors in developing this pilot is to not only provide data that are actionable, but also for the health plan to provide training and tools for processes and skills needed to implement and maintain effective outreach to patients at risk. This presentation will cover the development of the program including the payment model, creation of outreach lists, the use of the patient health record, development of desktop tools and tracking systems, considerations about the overlap/coordination with the health plan Complex Case management programs, and building the methodology for measurement of outcomes.
