Sunday, April 29, 2012
7:00 am - 1:00 pmThe CIO Leadership Golf Tournament
With an emphasis on the boundless beauty of the area's natural environment, the golf course at Hammock Bay Golf & Country Club is designed to provide an enjoyable challenge to all golfers, regardless of their level of play. The course, designed by Peter Jacobsen & Jim Hardy, is a par 72 Championship golf course with 18 individual and distinct holes. Tournament underwritten by Motorola 
The tournament is currently at capacity. If you would like to be considered for the wait list please contact the Executive Programs team.

3:00 pm - 7:00 pmConference Registration
4:00 pm - 6:00 pmCIO Executive Council General Assembly (Council and Pathways members only)

At this largest annual gathering of Council members, we will provide an insider’s introduction to the Event, explore the newest, most important resources available to members and Pathways participants, and preview coming attractions. The assembly closes with Member Appreciation Awards before we adjourn to the Event reception.

6:00 pm - 7:00 pmCIO Leadership Welcome Reception
Join CIO magazine and the CIO Executive Council for cocktails and hors d' eouvres as we kick off this year's CIO Leadership Event. Connect with other attendees, speakers and sponsors.

Monday, April 30, 2012
7:00 am - 8:00 amRegistration and Breakfast
8:00 am - 8:15 amWelcome and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
Pam Stenson, SVP & GM, CIO Executive Council
A preview of key topics, ideas and highlights for the 2012 CIO Leadership event.
8:15 am - 9:15 amWinning Strategies to Get the Best from Yourself and Your Leadership Team
General James Conway (ret.), Former Commandant , US Marine Corps

Serving as the top commander of the United State Marine Corps from 2006-2010, Gen. James Conway was responsible for the organization, policy, plans and programs of the Marines. As commandant, this four-star general developed the next generation of Marine commanders to be agile thinkers, more democratic than authoritarian leaders, and change agents rather than “stabilizers.” A combat veteran of Desert Storm and Desert Shield, he then led the coalition forces across the border in the 2003 Iraq invasion and served as director of operations for the Joint Chiefs of Staff, advising the President, Secretary of Defense and National and Homeland Security Councils. Drawing on his four decades of serving with and leading the men and women ready to make the ultimate sacrifice for their country, this multi-talented, dynamic leader will share his experiences and ideas on how CIOs can guide their organizations through times of crisis, uncertainty and continuous change.

9:15 am - 10:00 amTransformation for Business Growth
Louie Ehrlich, President, Chevron Information Technology Company & CIO, Chevron Corp.
Now is the time for CIOs and their senior teams to take the lead on transforming their enterprises. CEOs are expecting their IT organizations to not just serve as a key pivot point for business change, but to drive game-changing strategy. These transformation moves are happening across many industries, from mid-sized corporations to the largest businesses in the world, as is the case with Chevron. In this presentation, Global CIO Louie Ehrlich will give examples of how information technology is transforming the business and elaborate on the role CIOs play in future business success.
10:00 am - 10:30 amNetworking and Refreshment Break
10:30 am - 11:00 amFireside Chat: Expert Advice from the Front Lines of Mobile Security
Maryfran Johnson, Editor in Chief, CIO magazine & events
Jason Ruger, Chief Security Officer, Motorola Mobility

CSO Jason Ruger cheerfully admits that he's one of the most hated executives inside Motorola Mobility, which Google plans to acquire for $12.5 billion. "If you get a call from me, you're probably going to get fired," he explains. The serious nature of security awareness at this mobile device manufacturer stems from the constant cyber-assault on its intellectual property and customer data, and from dealing with hundreds of trade secret leaks each year. In this candid Q&A with CIO's Editor in Chief, Jason will talk about what he calls "The Deathly Hallows" of mobile security mistakes (the ones CIOs most often overlook), as well as the practical steps IT leaders can take to enable widespread use of mobile technologies while keeping their companies, their data and their users safe.

11:05 am - 11:35 amBusiness Technology Briefings

Attendees choose between different topics in these fast-paced, intimate breakouts hosted by our Leadership Event sponsors. Each session will focus on the top strategic challenges and opportunities associated with game-changing technologies, processes and services.

11:05 am - 11:35 amThe Future of Mobility and Collaboration in the Cloud
Whitney Tidmarsh Bouck, Enterprise General Manager, Box
As organizations adjust to a post-PC world, 2012 is proving to be the year the mobile enterprise truly emerges. Today’s CIOs face intense pressures as they embrace this shift and explore new technologies and services enabled by cloud computing, particularly in “BYOD” trend of user-owned consumer devices. This transition creates challenges for IT departments struggling to manage more applications and devices than ever before. Yet there is a long-term upside in significantly reduced costs and a role for IT that is inherently more strategic and dynamic. Learn how mobility is shaping the next frontier for cloud computing in the enterprise, and why CIOs must meet employee demands for simple, intuitive experiences while also supporting security and integration needs.
A New Enterprise Value Proposition for Telecommunications Spending
Jim Hirt, VP, Services, Dimension Data

In this expert session, learn how your enterprise organization can leverage telecom expense management (TEM) strategies to achieve significant financial and time savings for your wireless and wireline communications environments. TEM is a service that helps IT organizations understand and manage total telecommunications costs, including telecom supply chains, procurement activities and efficiency improvements in invoice processing. By attending, you’ll qualify for a complimentary TEM assessment of your business. Our Dimension Data expert will explain how the February acquisition of Xigo, a cloud-based TEM service provider, is enabling the delivery of real business value across Xigo’s comprehensive, unified platform.  

Microsoft’s Strategy for Business Intelligence and Big Data
Darwin Schweitzer, Principal CATM Specialist, Microsoft

Big Data enables new scenarios for gaining competitive advantage, yet Forrester Research reports that most companies use less than 5 percent of the data available to them. With data volumes exploding now, traditional structured data approaches are falling short. So how is this an opportunity? By combining easy accessibility of external data (from social media sites) and unstructured internal data with low-cost, distributed storage and processing – through cloud-based (HADOOP on Azure) or on-premises infrastructure – IT leaders can now solve new business problems. Consider the value of internal data merged with demographic information, customer feedback through social media sites and other external data sets (such as Windows Azure Data Marketplace). These new capabilities can help segment profitable customers, perform behavioral analysis, minimize customer churn and boost customer satisfaction. In this expert session, you’ll learn how familiar tools like Excel and SharePoint along with public and private clouds can play a role in developing “A Data Driven Mindset”.  Come see a Microsoft’s BI and Big Data demo and consider your new options. 

11:40 am - 12:30 pmPeer Intelligence Case Studies: Part 1: Mobility
Scott Caudill, VP of Business Solutions & Transformation, Zimmer Holdings
Georgia Papathomas, VP & Group CIO, Janssen Pharmaceuticals of Johnson & Johnson

In this concise, practical case study session, two members of our CIO Executive Council will talk about major transformational initiatives in mobility -- covering business goals, technology choices, ROI and lessons learned. They will share their insights into the benefits realized as well as metrics on the investment, implementation time and vendor choices.

Scott Caudill's case delves into delivering content to iPads and how that is transforming Zimmer's sales and support. Georgia Papathomas' case examines how Johnson & Johnson Pharmaceuticals is using tablets to drive more value from sales calls for both the company and its customers.

12:30 pm - 1:45 pmConference Luncheon
12:30 pm - 1:45 pmExecutive Women in IT Luncheon

Women CIOs will have the opportunity to network and discuss critical leadership issues for executives and senior leaders at this special luncheon (Council Members Only). 

This luncheon is currently sold out. Please contact contact Carrie Mathews at the CIO Executive Council at to be placed on the wait list.

1:45 pm - 2:30 pmAfternoon Keynote: Setting IT on a Strategic Path at Universal Orlando Resort
Bill McCorey, SVP & CIO, Universal Orlando

When The Wizarding World of Harry Potter opened in June 2010, it was a great day at Universal Orlando.   Yet behind the scenes, IT was struggling to update critical systems and infrastructure to keep up with the expected demand.  CIO Bill McCorey signed on in November 2010 to revamp and upgrade IT operations, build out a new e-commerce infrastructure and, ultimately, bolster IT's reputation. Today the IT team has zoomed up from zero to 85% success rate on projects and recently delivered on an "Express Widget" online sales tool that's helped to drive revenue.  In this entertaining and inspiring session, Bill will talk about how he set Universal's 135-person IT team on a more strategic business path and what lies ahead for the IT-driven customer experience. 

2:35 pm - 3:05 pmBusiness Technology Briefings
2:35 pm - 3:05 pmPower, Network & Cloud: The Perfect Storm for Mobile Computing
Larry Strohmaier, VP of IT, Motorola Mobility
Miniature processors, 4G networks and the cloud are producing a perfect storm that is transforming mobile computing. As an industry leader in this space, Motorola Mobility is weathering this storm and learning from its own successes and failures. In this expert session, you’ll learn about those successful strategies (and some of the failures encountered along the way). You’ll also see how web-based applications, storage, virtual desktop environments and security continue to evolve mobile computing along with new breeds of hybrid devices such as Motorola’s DROID RAZR MAXX, lapdocks and webtops. Employees and clients are no longer just asking for these services, they are expecting IT to deliver them. Join us for this lively, frank conversation. It’s a lot more fun than hiding in the basement or boarding up the windows from the inevitable.
Taking a Holistic Approach to Mobile Security
John Herrema, Chief Strategy Officer , Good Technology

Consumerization of IT and the “Bring Your Own Device” phenomenon continues to drive enterprise smartphone and tablet adoption. The benefits of a mobile workforce may be many but they also carry some notable risks to company networks and data: Hackers and viruses are growing in sophistication. Well-intentioned employees unknowingly download malicious apps. Companies are still losing data through innocuous practices such as putting confidential documents in unsecured cloud-based systems. For all these reasons, security must be implemented at the application level -- not just the device level. Traditional mobile device management solutions only address part of the issue—the device—yet today’s perilous environment calls for a more holistic approach to mobile security. This session with Good Technology’s Chief Strategy Officer will highlight essential best practices for mobile security and bring you up to speed on the latest in data loss prevention.
3:05 pm - 3:30 pmNetworking Break
3:30 pm - 4:30 pmWelcoming the Next IT Generation: Attracting Bright Young Talent to Your Workforce
Pam Stenson, SVP & GM, CIO Executive Council
Raj Rawal, Former SVP & CIO, Burger King

With the decline in entry-level IT positions in our organizations and the flagging interest of young people in pursuing IT as a career, today’s companies risk the loss of an entire generation of American IT workers. Many CIOs are interested in attracting the best and brightest young people to their organizations and tapping their talents and fresh perspectives. But how can your company effectively compete for the top talent entering the IT job market today? In this lively exchange, you’ll hear directly from a group of 20-something IT staffers who will candidly share their views on everything from the impact of outsourcing on their career paths to their social media habits and workplace expectations.

Featured Panelists:

  • Lindsay Farrell, Systems Analyst/IT Project Lead, Commercial Markets IT, Liberty Mutual
  • Ryder Fyrwald, Director of Strategic Partnerships, Humantelligence
  • Omar Halabieh, IS Manager, Upstream Power, Direct Energy
  • Zuheidi Hoyos, IT Lead, Johnson & Johnson
  • Taek Kyun, Business Analyst, HBO
  • Sindy Saldaña, Computer Forensic Technician, Service Corporation International
  • Robert Villegas, Intern for BI Director, Fordham University
4:30 pm - 5:15 pm Accelerate the Future: How IT Enables Growth at GE
Charlene Begley, President & CEO, GE Home & Business Solutions, SVP & CIO, GE

As president and CEO of General Electric's $8.5 billion Home & Business Solutions business -- and CIO of GE's global IT operations -- Begley is uniquely positioned to work both sides of the IT-business challenge. "I wouldn’t trade the CIO role for the world. It’s so relevant, so pertinent," says Begley. "It's really important as a business leader to understand the technology. This makes me a much better CEO." Appointed in 2010 to her first CIO role, Begley's mission was to articulate a more business-focused vision for IT that would resonate across a $147 billion global company like GE. In this closing keynote address, this longtime business leader will share her CEO's viewpoint on managing tremendous complexity and focusing IT on the right strategies for growth.

5:15 pm - 5:30 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
Pam Stenson, SVP & GM, CIO Executive Council

Tuesday, May 1, 2012
7:00 am - 8:00 amNetworking Breakfast
8:00 am - 8:15 amWelcome Back and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events

A review of key threads, ideas and takeaways from Day 1 of the conference, and a preview of today’s themes.

8:15 am - 9:15 amOpening Keynote Address: Harvesting Value from a Multi-Sourcing Strategy at Shell
Alan Matula, EVP & CIO, Royal Dutch Shell plc

As IT organizations transform to improve their own value delivery to the business, the sourcing strategy, partnerships and management approach to working across organizational boundaries become critical components to success. At Shell, a global group of energy and petrochemical companies with around 93,000 employees, operations in 90+ countries, and 2010 revenue of $368 billion, the “IT Ecosystem” is a case study in how multiple parties can be brought together and engaged to effectively harvest value, in everything from strategic investments to fostering the kind of collaborations that enable breakthrough innovations. In this opening keynote address, EVP and CIO Alan Matula will share his perspectives on how a multi-sourcing IT strategy can effectively drive cost efficiencies and innovations that support Shell’s business strategies worldwide.

9:15 am - 10:15 amThe Strategic Partner Mandate: Town Hall Discussion
Ken Grady, CIO, New England Biolabs
Kevin Kern, EVP & CTO, Global Operations and Technology, First Data
Alan Matula, EVP & CIO, Royal Dutch Shell plc
Karl Petters, Client Service Executive, Cisco
Kamal Hathi, Director of Program Management, Business Intelligence Group, Microsoft

What does it take for a CIO and IT vendor to transcend the client-customer relationship and join forces to enable transformation and growth? Why does that happen so rarely? In this highly interactive Town Hall session, we’ll draw on Shell CIO Alan Matula’s opening keynote to extend the conversation about how CIOs can raise the bar for their most strategic vendors and achieve more measurable benefits. A vendor relationship at this level goes beyond effective delivery of systems and services to become a responsive and trusted collaborator in creating value. Expect some provocative discussion as IT leaders and vendor executives weigh in from both sides of the table to tackle this challenging subject together.

10:15 am - 10:45 amNetworking Break
10:45 am - 11:15 amBusiness Technology Briefings

Attendees choose between different topics in these fast-paced, intimate breakouts hosted by our Leadership Event sponsors. Each session will focus on the top strategic challenges and opportunities associated with game-changing technologies, processes and services.

10:45 am - 11:15 amA Match Made in The Cloud: The CIO-CFO Alliance
Dave Uhler, National Director of Research and Development, Slalom Consulting
There is a new dynamic emerging in the CIO-CFO relationship as cloud technologies and services evolve to keep pace with business demand. In this expert session, learn how the current generation of infrastructure, platform, and software as a service tools is leading to the delivery of richer, more timely information about the actual costs associated with IT services.
Preparing for the Inevitability of the Cloud
Jim Cooke, Senior Director, IT Transformation Practice, Cisco Internet Business Solutions Group

Cloud computing has gotten a tremendous amount of marketing hype due to the game-changing economic and agility benefits that are possible in implementing this new operating model. However, many questions remain unanswered. How enterprise-ready are cloud provider offerings?  What should I be doing today to prepare to take advantage of the cloud? Should I consider public or private or hybrid models? What are the organizational implications?   In this session, Jim Cooke, an experienced global leader and former Chief IT Architect at Cisco,  will address these issues and speak to a wide range of questions by applying a macroeconomic lens to the cloud. He’ll also offer a pragmatic set of activities you can execute on today to ensure you are prepared for this sea change in the delivery of IT services.
11:20 am - 12:05 pmA Global View from the Golden Arches: Strategies and Tools for Improving the Customer Experience
Dave Weick, SVP of Shared Services & CIO, McDonald's Corporation

The increasing velocity of change is familiar territory for CIO Dave Weick. "The concept of change is the topic I spend most of my time with," says this 15-year veteran of McDonald's top executive suite. "Technology is just a tool to drive change." As an accelerator (not just an enabler) of business success, IT at McDonald's takes a global view of the complex task of serving 68 million customers a day across 33,500 restaurants in more than 100 countries. "Even the little things need to work perfectly," he notes. In this fascinating look inside one of the world's best-known brands, Dave will talk about how he aligns global leadership on IT priorities and uses 'change networks' to forge alliances with stakeholders and key influencers.

12:05 pm - 1:15 pmConference Luncheon
1:15 pm - 2:15 pmPeer Intelligence Case Studies: Part 2: Cloud & Business Intelligence/Big Data
Charles Beard, SVP, CIO & General Manager, Cybersecurity Business, SAIC
Andrew Lang, SVP & CIO, WellPoint

In this concise, practical case study session, two members of our CIO Executive Council will talk about major transformational initiatives in cloud computing and business intelligence/big data -- covering business goals, technology choices, ROI and lessons learned. They will share their insights into the benefits realized as well as metrics on the investment, implementation time and vendor choices.

CIO Charles Beard's case covers how SAIC used a hybrid cloud approach to consolidate assets, improve utilization and enhance business continuity. CIO Andrew Lang's case examines the online tool WellPoint developed to provide price and quality comparisons for commonly used healthcare services.

2:15 pm - 2:45 pmNetworking Break
2:45 pm - 4:15 pmLeadership Track Sessions
2:45 pm - 4:15 pm Leadership Training Camp
Helen Cousins, EVP & CIO, Lincoln Trust Company
Lisa Davis, CIO, Georgetown University
Dana Deasy, Group CIO, BP
Tom Flanagan, VP & Senior Executive Partner, IBM, Former CIO, Amgen
Alan Matula, EVP & CIO, Royal Dutch Shell plc
Tom Murphy, SVP & CIO, AmerisourceBergen
Bill Oates, CIO, City of Boston
Mike Prince, CIO (retired), Burlington Coat Factory
Steve Rubinow, CIO, FX Alliance
Hugh Scott, CIO, Energy Plus Company
Jeff Steinhorn, CIO, Hess Corporation
Dave Weick, SVP of Shared Services & CIO, McDonald's Corporation

Senior IT leaders who are working their way up to the CIO position (and current CIOs who want to develop further) are invited to this unique interactive “training camp” led by past and current CIO Hall of Famers, Council mentors and Ones to Watch Award judges. The focus will be on personal leadership development as attendees tap the wisdom of some of the profession’s leading lights.

Transformation and Growth in the Mid-Market
Rick Pastore, VP of Editorial Programs, CIO Executive Council
Kathleen Fitzpatrick, CIO, Russell Reynolds Associates
Kelly McGowan, CIO, American Securities
Bill Swislow, SVP & CIO,

IT leaders from mid-market companies (under $2B in revenue) are invited to participate in this interactive panel/workshop on perfecting IT’s role as the transformation engine for the enterprise. Participants can choose to generate ideas and share experiences in discussion groups on IT organizational structures and agility, stakeholder relationships and ownership, driving innovation beyond ideas, and positioning CIOs as transformation leaders. The focus will be on what works for mid-market companies, with all our inherent strengths and challenges.

Making Global Transformation Initiatives Work
Bill Blausey, VP & CIO, Eaton Corporation
Mojgan Lefebvre, Commercial Market, SVP & CIO, Liberty Mutual Holding Company
Ina Kamenz, VP & CIO, Thermo Fisher Scientific

CIOs from Fortune 1000 companies (revenue $1.5B and up) are invited to join this track for presentations and discussions geared to the challenges large enterprises face in refining their global structure and processes to get the most value from their far-flung resources.

4:15 pm - 5:00 pmThe Never-Ending Story: Business Transformation, Customer Experience and the CIO Role
David Johns, SVP & CIO, Owens Corning

The job description for today's CIO is a swiftly moving target. You may be leading global change initiatives, managing outsourcers, integrating global supply chains, building out shared services organizations, revamping the customer experience -- or all of the above. That's certainly the case at Owens-Corning, where CIO David Johns is helping to lead a technological and cultural transformation at this $5 billion global manufacturer of building and composite materials. "We're going from a customer services mentality to a 'serving our customer' mentality, which means completely changing the company," says Johns, who was named to the CIO Hall of Fame in 2009. "We're now a global business services organization where IT is one part of that." In this closing keynote, Johns will share his insights about how the CIO role is evolving, why it makes sense to integrate business and IT functions, and how the customer experience will shape the future of our organizations.

5:00 pm - 5:15 pm Closing Remarks
6:30 pm - 7:00 pmHall of Fame and Ones to Watch Cocktail Reception

Come and mingle with the next generation of up-and-coming IT leaders as well as our newest members of the CIO Hall of Fame and today’s speakers as you enjoy a cocktail and some hors d’oeuvres with your colleagues.

7:00 pm - 9:00 pmCIO Ones to Watch and Hall of Fame Gala Dinner and Awards
Maryfran Johnson, Editor in Chief, CIO magazine & Events
Pam Stenson, SVP & GM, CIO Executive Council

Underwritten by Motorola