CIO 100 2011
Sunday, August 14, 2011
7:30 am - 1:00 pmCIO 100 Golf Tournament

The 2011 CIO 100 Golf Tournament will be played on The Broadmoor's Mountain Course.
Breakfast will be available for players beginning at 7:00 am, followed by an 8:00 am shot gun start. The tournament is limited to  80 players, on a first come, first served basis.

Sponsored by Juniper Networks
12:30 pm - 6:30 pmRegistration
2:00 pm - 4:00 pmExecutive Roundtable - The Cloud Is Ready for the Enterprise
Moderated by Lou Bertin, CIO magazine Contributing Editor

Sponsored by T-Systems
By now, many enterprises are using some variation of a cloud environment and for good reason.  Most experts agree that cloud environments will bring substantial cost savings approaching 30 percent or more. Equally important,  enterprises can also benefit from cloud services that are capable of providing consumption and  therefore cost metrics that enable management by fact-based usage and the needs of the enterprise.  And best of all, fixed IT costs can now be transformed into variable costs that flex with the needs of the organization.

According to most enterprise IT professionals, the main challenges to widespread cloud adoption can be found in three key topics; data security, integration and people. In other words:

  • “How do I know that mission critical data is secure?”
  • “How do I know that I can integrate and transition a cloud solution into my IT landscape without disruption?”
  • “How will this impact my people should I choose an outsourced cloud solution?”

We invite you to join us for a roundtable discussion where you can learn more about how secure private cloud solutions are delivering mission critical workloads such as SAP; how private cloud solutions accommodate proven transition and transformation process that deliver seamless transitions from legacy environments, and how the cloud is making good on its promise of increased savings and improved security.

Pre-registration required, seating is limited. Email Laura Gargolinski to RSVP.
2:00 pm - 4:00 pmExecutive Roundtable - IT Innovation, Guaranteed.
Moderated by Lane Cooper, CIO magazine Contributing Editor
Join CIO magazine, Dell and Intel, along with an exclusive group of CIOs for a round table discussion on how to ensure the delivery of business value through innovation in IT.
This session will focus on defining the importance of the role innovation has on delivering business value through technology in alignment with the CEO agenda.  Capability, flexibility, adaptability, speed, costs to revenues, and time to value are all top of mind.
We will explore the key technology trends such as cloud, virtual infrastructure, mobility, IT consumerization, and security.  Sharing also best practices around the governance of change management, as business process is critical to implementing an IT strategy that is embraced by business leaders.
Innovation is the key to realizing the path to delivering competitive differentiation that is being demanded of IT today.  Plan your path with solid perspective on key considerations that result in...IT Innovation, Guaranteed.

Pre-registration required, seating is limited. Email Laura Gargolinski to RSVP.
4:00 pm - 5:30 pmCIO Executive Council General Assembly
5:30 pm - 6:30 pmCIO 100 Welcome Reception
6:30 pm - 7:30 pmSurf, Turf & Wine: The CIO 100 Reception

CompuCom invites you to indulge in fine food and good company. Enjoy this relaxed networking time with your CIO 100 friends and colleagues. All are welcome!

Monday, August 15, 2011
7:00 am - 8:00 amRegistration and Networking Breakfast

Sponsored by SAS
8:00 am - 8:15 amWelcome and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
8:15 am - 9:15 amAchieving Career Success One Mojo Moment at a Time
Marshall Goldsmith, Bestselling Author and Executive Career Coach

The source of that positive spirit that radiates from successful, happy people is what best-selling author Marshall Goldsmith explores in his latest book, "Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It." Our greatest Mojo moments occur when we're doing something with purpose, joy and deep personal connection -- and the world sits up and takes notice. Teaching people how to create and sustain this Mojo in their personal and professional lives is one of Marshall's great gifts as an executive coach. In this opening keynote, one of the world's most influential business thinkers will talk about the four key factors that have the greatest impact on your Mojo. He'll also open and share his toolkit of specific behaviors and actions leaders can take to take to bolster your careers, inspire your teams and foster more positive workplace behaviors and greater productivity.

9:15 am - 10:00 amBusiness Transformation after a Mega-Merger: The Pfizer Story
Jeff Keisling, SVP & CIO, Pfizer

Following the $68 billion acquisition and integration of Wyeth Pharmaceuticals in 2009, Pfizer’s mission was to transform its business operating environment in everything from supporting innovation, rapidly entering new markets and driving mobility around the world to improving research collaboration with more than 500 external partnerships. The last two years saw the launch of a global ERP initiative, an internal social media platform and a data center consolidation, all while delivering cost savings, as well. In this session, CIO Jeff Keisling will talk about how his business technology organization is transforming pharmaceutical operations while keeping pace with Pfizer’s selective acquisition strategy.

10:00 am - 10:30 amNetworking and Refreshment Break
10:35 am - 11:20 amCreating a Climate of Innovation through Mobility, Consumer Technologies and the Cloud
Moderator: Julia King, Executive Editor of Events, Computerworld
Werner Baer, VP of IT, PPG Industries, Inc.
Ralph Loura, CIO, The Clorox Company
Ian Patterson, CIO, Scottrade
Roger Seshadri, CIO, Melco Crown Entertainment

An increasingly mobile workforce, 20-somethings downloading apps to their iPhones and the speedy transition of cloud computing from last year’s buzzword to this year’s reality are all having a huge impact on business value delivery. In this panel discussion with CIO 100 winners, you’ll hear how their companies are reconsidering technology roadmaps, serving new customer bases and responding more effectively to the demands of business in a hyper-connected online world.

11:30 am - 12:15 pmTechnology Strategy Workshops

Attendees choose between different topics in these fast-paced, intimate workshop breakouts hosted by our CIO 100 event sponsors. Each facilitated discussion will focus on the top strategic challenges and opportunities associated with game-changing technologies, processes and services. The goal is to identify new leadership approaches, discuss proven best practices, and solicit peer advice for getting the most out of these technology solutions.

11:30 am - 12:15 pmThe Risks and Rewards of an Enterprise Cloud Strategy
Darrell Black, Area Director, Enterprise Solution Sales, Intel Americas, Inc.
Eric Hutto, Vice President and General Manager, Large Enterprise Services-Americas, Dell Services
Jim Stikeleather, Chief Innovation Officer, Dell Services

Join Dell and Intel for this interactive session on developing the best path for your organization’s cloud strategy. What should successful IT organizations be doing to enable the business by deploying the right mix of architectures?  How does the accelerating pace of change in managing applications, data and existing infrastructure have an impact on your journey to a cloud strategy? With security, governance, business process alignment and application management as our top considerations, we’ll weigh the risks of cloud computing against the pace of change in the workplace today, and help you determine your smartest next move.
New Ways To Manage Change
James Livingston, Vice President, Cognizant

In this workshop, we'll investigate the forces that are changing the way business is done. Those include globalization, the rise “Millennial mindset”, increasing virtualization and new technologies emerging from cloud computing, social networks and mobility.  In this interactive session, you’ll choose a “topic table” and join in the conversation about the issues you care most about. Cognizant will set the stage for the discussion, and then encourage you to share your ideas and learn from your peers on a variety of topics such as service delivery flexibility, worker empowerment and community interaction models.

Network Security Spending: An Executive Workshop and Discussion
Lisa Guess, Vice President, Technology Americas Enterprise, Juniper Networks
Andy Zupsic, SVP, America Enterprise Sales, Juniper Networks
While server virtualization, cloud computing and mobility are top priorities for CIOs this year, the dynamic nature of these technologies presents many security and integration challenges for CIOs to resolve. Join us in this workshop-style session with Juniper Networks as we explore some key issues around your security spending. We’ll cover the benefits and business inhibitors of virtualization; security and integration challenges between virtual and physical environments; regulatory compliance vs. security concerns; the impact of mobile users on enterprise-wide network security; and the challenges of managing consumer devices.

Kill The Laptop! (Its Corporate Days are Numbered)
Larry Strohmaier, Vice President , Motorola Mobility

End-user computing devices have come a long way since those early IBM PCs.  Today, we are fast evolving to a highly mobile, multi-device model with the rise of new breeds such as the Motorola ATRIX. Technology is also trending to web-based applications, storage and computing while delivering virtual desktops over mobile speed. How long before tablet computers can replace laptops, or smartphones replace the traditional mobile device? Join us in this workshop-style session with Motorola Mobility as we discuss mobility strategies, web migration, convergence of devices and platforms -- and acceptance of the fact that the corporate laptop’s days are numbered. We’ll discuss company policies for “bring your own devices” (BYOD); the pros and cons of converged devices; and issues around mobile custom applications. 
12:15 pm - 1:30 pmLunch
1:30 pm - 2:30 pmBeyond the Big Idea: Executing on Innovation
Chris Trimble, Author and Professor, Tuck School of Business, Dartmouth College

A football game isn’t scored on the kickoff alone. A musical symphony doesn't become a classic based on its opening score. Both are merely good starts. The same principle applies to great ideas. Yet when companies launch innovation initiatives, they often focus more time and energy on the hunt for that breakthrough idea than on actually turning those ideas into breakthrough products, services and process improvements. In this inspiring opening keynote, business professor and author Chris Trimble ("The Other Side of Innovation: Solving the Execution Challenge") draws on 10 years of research and examples from enterprises such as Allstate, Timberland and Harley-Davidson to show you how to select and build a great innovation team. He’ll offer practical and provocative advice to take you step-by-step through the innovation execution process to the satisfying moment when big ideas reach their full potential. 

2:30 pm - 3:00 pmMoving Target: The Leading Edge of Network Innovation
Stefan Dyckerhoff, EVP & General Manager, Platform Systems Group, Juniper Networks
Maryfran Johnson, Editor in Chief, CIO magazine & events

Is your network ready to handle the demands of the next decade? How about the next twelve months? Cloud computing and mobile devices are driving an exponential increase in network traffic right now, and introducing an array of new security risks at the same time. How will these challenges impact enterprise networks, and how can IT leaders effectively deal with them? In this Q&A interview with CIO’s Editor in Chief, Juniper Networks’ Stefan Dykerhoff will share his insights about leading-edge network innovation. He’ll talk about how recent innovations not only make it possible for CIOs to address the challenges at hand, but to do so in ways that deliver improved application service levels, simpler management, and even lower costs.

3:10 pm - 3:40 pmBusiness Technology Briefings

Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, customer service delivery and business value within the enterprise.

3:10 pm - 3:40 pmUsing BI to Drive Value and Mitigate Risk in ERP Implementations
Jim Honerkamp, CIO, Steel Technologies LLC

A new enterprise resource planning (ERP) system can be expensive, challenging, and often falls short of its promised competitive advantage. In this session, you’ll hear from industry professional Jim Honerkamp about how successful business intelligence (BI) strategy eases the ERP implementation process.

As a CIO at Hillman Group, he helped establish a BI strategy that leveraged legacy application data while a JD Edwards EnterpriseOne ERP project was completed. With Steel Technologies, he helped the company use BI to shrink the footprint of its legacy transactional system, and open up alternatives to licensed software and SaaS ERP approaches – in the wake of an SAP implementation that could not deliver.

Sponsored by Information Builders
Part 1
Part 2
Using IT to Drive Innovation
Moderator: Lane F. Cooper, Contributing Editor, CIO magazine
Rob Enderle, President and Principal Analyst, Enderle Group
Tom Painter, Corporate Vice President, Global Infrastructure Services, AMD
Mike Wolfe, Senior Vice President and CIO, AMD
Bob Luong, Director Systems Engineering, AMD
In global business today, more and more organizations must be able to function fully anywhere, anytime. As a pioneer in cloud technology, AMD today runs a high performance computing cloud that supports thousands of engineers worldwide with approximately 40 million jobs executed monthly. As an integral part of how AMD is able to meet expanding demand for IT resources, the cloud offers immense flexibility while helping to cut overall spending on hardware and data centers. During this interactive panel discussion with senior industry leaders and AMD executives, you will hear about the most cost effective ways for IT to drive innovation within an organization and to create business value.

View Case Study here

View Mike Wolfe’s Blog : IT Innovation in the “Cloud”

Cloud Realities for the Enterprise: Opportunities and Challenges
Jere Brown, CEO, Dimension Data Americas
Kazuhiro Gomi, President & Chief Executive Officer, NTT America, Inc.
Robb Rasmussen, SVP Strategy, Marketing and Integration, Keane, an NTT DATA Company

Cloud computing is now a viable option for many enterprises. The flexibility of on-demand, virtualized IT resources is creating clear opportunities for productivity and cost control. But what are CIOs experiencing as they actually launch programs that seek to measure those benefits? What challenges must be considered in planning a cloud implementation strategy? Many enterprise CIOs are increasing their investment in cloud computing and moving beyond pilot tests into production with backup, disaster recovery, and even mission-critical apps. Join in the discussion with three top executives from NTT Group as they delve into their clients’ cloud execution experiences and share best practice approaches for security, reliability, management and control. Kazu Gomi, CEO of NTT America; Jere Brown, CEO of Dimension Data Americas; and Robb Rasmussen, SVP Strategy, Marketing and Integration at Keane, will share their views as leading service providers from NTT Group, one of the world’s largest telecommunications and IT services companies.

Managing IT in a Consumer-Driven World
Jane Boulware, General Manager, Windows Client, US Business and Marketing Organization, Microsoft

This session will cover some of the challenges in managing an IT organization in a world where consumer devices – and cloud-based opportunities – are rapidly changing the landscape. Attendees will learn how Windows 7, MDOP and InTune can help them safely and more securely support consumer devices, while keeping a lid on IT costs.  The session will feature a demonstration of just-released Windows 7 devices in a variety of form factors.

3:45 pm - 4:15 pmAfternoon Networking Break
4:15 pm - 5:00 pmA Decade of Innovation at State Street
Madge Meyer, EVP, Chief Innovation Officer and Technology Fellow, State Street Corporation

State Street is highly invested in IT as a competitive advantage for its $10 billion business in investment management, trading and research services. Along with this year’s CIO 100 award, the company’s long history of business and technology innovation has brought home 46 business technology awards over the years. State Street has strategically leveraged technology to rapidly create and deliver innovative business solutions that directly contribute to its success. These achievements have required re-engineering many of the traditional ways in which IT operated, including early adoption of transformational technologies such as cloud computing. In this fascinating look inside a Fortune 500 firm (No. 249), Chief Innovation Officer Madge Meyer will outline several of the principles, practices and solutions that have allowed State Street to create and continually advance its IT foundation for business innovation. She will also talk about her new role leading innovation efforts inside the bank.

5:00 pm - 5:45 pmInnovating at the Speed of Customers
Tom Peck, CIO, Levi Strauss & Co.

As a pioneering retailer and the inventor of jeans, Levi Strauss & Co. has been finding ways to innovate for more than 150 years. But its latest chapter is an aggressively digital one focused on increasingly tech-savvy consumers who shop for Levi’s products anywhere, anytime, on any device. In this inspiring and entertaining closing keynote, CIO Tom Peck will talk about Levi’s award-winning digital strategy and how he’s building a global cross-functional team to engage with customers across multiple platforms. The ultimate business goal is to change the online shopping experience while reviving this iconic brand’s worldwide sales as it battles aggressive competition and shifting customer demographics.

5:45 pm - 6:00 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
6:00 pm - 7:00 pmCockail and Networking Reception

Tuesday, August 16, 2011
7:30 am - 8:30 amRegistration and Networking Breakfast
8:30 am - 8:45 amWelcome Back and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
8:45 am - 9:45 amThe Convergence of Innovation, Technology and Business Strategy at FedEx Services
David G. Zanca, Senior Vice President, IT, Customer Access and Revenue Systems, FedEx Services

Innovation can drive a company forward if the top IT executive and other senior leaders know how to lead the charge. Hear how FedEx's David Zanca and his executive team have positioned IT as a strategic and highly-valued business partner in today’s challenging climate. He will talk about the vital role the enterprise roadmap plays in this IT/business partnership. A 2009 winner of CIO magazine's Ones to Watch awards, David is charged with bringing market leadership across the customer-facing domains of all the FedEx operating companies.

9:45 am - 10:30 amFireside Chat with the CIO of NASDAQ OMX
Maryfran Johnson, Editor in Chief, CIO magazine & events
Anna Ewing, EVP & CIO, Nasdaq OMX Group

In this Q&A interview, CIO Anna Ewing will discuss in detail how NASDAQ OMX is creating a competitive advantage through IT innovation and global business growth. She'll also talk about the importance of the CIO within the “C-Suite” and how the role of the CIO continues to evolve to represent that of trusted advisor. Also learn about the role that Anna has had in growing the NASDAQ OMX franchise globally and how operational excellence and system reliability are the foundation for client/customer trust no matter what your business. As the leader in floorless exchanges, NASDAQ OMX trades in more than 3,600 companies and does approximately 20% of its business internationally. This $3 billion, publicly held business owns and operates 24 markets, 3 clearing houses and 5 central securities depositories spanning six continents, making it the world’s largest exchange company.

10:30 am - 11:00 amNetworking and Refreshment Break
11:10 am - 11:40 amBusiness Technology Briefings

Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, customer service delivery and business value within the enterprise.

11:10 am - 11:40 amUsing the Network as a Strategic Engine for Innovation and Growth
Scott Ogrodnik, Senior Director, World Wide Architectures , Cisco

Ten years ago the network delivered connectivity. Today it delivers e-commerce, online banking, virtual physicians, and many other critical business functions. Yet as much as the Internet and corporate networks have evolved over the years, we've only just scratched the surface of their potential. As the Internet continues to evolve, business leaders must ask themselves if their own networks are holding them back or moving them forward. In this session, we’ll cover:

•    IT industry trends driving the evolution of the network
•    Common misperceptions CIOs need to be aware of in taking a "good enough" approach to networking
•    Real world benefits of investing in the network as a strategic asset and innovation engine

Who’s Driving Your Business Analytics?
Bob Melk, Senior Vice President and Group Publisher, IDG Enterprise


Does it matter who’s in charge of your business analytics projects? Your fellow IT leaders told us resoundingly “yes!” in a recent survey, the vast majority saying IT and business should have equal ownership over business analytics projects. But the reality is fewer than 40% of organizations share that responsibility. That represents a big missed opportunity. Don’t miss this session, where you’ll learn how shared BA ownership drives agility, efficiency and market responsiveness; why the Executive-IT alliance for analytics is so powerful; and what IT can do to forge and nurture those relationships for competitive advantage.
Sponsored by SAS

How to be an IT Hero: Empower Employees while Protecting Corporate Information
Whitney Tidmarsh Bouck, Enterprise General Manager, Box Enterprise

Today more than ever, IT is held accountable for protecting valuable business information and intellectual property. Meanwhile, users are demanding better technology with the intuitive characteristics of consumer technology for sharing content, collaborating with others and accessing information from anywhere, at any time, on any device. These heightened demands come at a time of continued cost control pressures, forcing IT to look for more affordable solutions across the business, as well. In this expert session, Box Enterprise’s Whitney Tidmarsh Bouck will discuss how cloud-based solutions can turn IT professionals into modern-day heroes by enabling them to say ‘Yes’ to the demands of end users, lower the total cost of key applications and still protect corporate information.
Cloud Agility for Competitive Advantage
Steven John, Strategic Chief Information Officer , Workday

Cloud computing is giving organizations of all sizes and in all industries a real competitive advantage through innovation. Sure, the Cloud offers a lower total cost of ownership than traditional on-premise ERP systems, and it lowers the barrier for faster, more efficient application deployment. But what many people don't realize is that the real advantage of cloud computing comes after deployment -- when the flexibility, agility and scalability of applications delivered in the Cloud give your organization the ability to change and adapt more quickly. If your business changes, your processes can keep pace. From global expansion and organizational changes to divesting and M&A, only the Cloud can provide your organization with agility to gain a real competitive advantage. Join former HB Fuller and now Workday CIO Steven John in this expert session as he shares the advantages his company saw from implementing cloud solutions.
11:45 am - 1:00 pmLunch
1:00 pm - 2:45 pmMoving Stakeholder Relationships to the Next Level
Rick Pastore, VP of Editorial & Programs, CIO Executive Council
Mark Carbrey, CIO, Cross Country Automotive Services
Myra Davis, VP of IS, Texas Children's Hospital
Zackery Hicks, VP & CIO, Toyota Motor Sales USA
Justin Kershaw, SVP & CIO, Industrial Sector, Eaton Corporation
Mike Skinner, CEO of Brokerage Operations & CIO, Eurpac Service Inc.

In order for IT to be a business influencer and game changer, the organization must transcend its “service provider” relationship with stakeholders, becoming a trusted partner and a true business peer. It falls to the CIO and the senior IT leadership team to make this relationship journey. In this combination panel discussion and workshop session, a number of CIO 100 honorees will weigh in from their various stages of this journey, describing their challenges, roadblocks and successes. Then the audience will have its chance to join the discussion in small groups as we explore the panel’s ideas and identify further best practices.



2:45 pm - 3:00 pmSpeed Break

Grab a refreshment on your way to the Business Technology Briefings. 

3:00 pm - 3:30 pmBusiness Technology Briefings

Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, customer service delivery and business value within the enterprise.

3:00 pm - 3:30 pmCreating a Comprehensive Global Data Governance Strategy
Tom Kennedy, Founder, Chairman and Chief Technology Officer, BackOffice Associates, LLC

In this expert session on data governance strategy, you’ll gain an understanding of how to manage the on-going creation, collection and maintenance of data for integrated ERP solutions, while also optimizing performance and profitability. We’ll discuss ways to eliminate data redundancy, reduce content errors and establish data standards. This detailed look at two methods of data governance — active and passive – will help you take best advantage of these different approaches. With passive data governance, users are allowed to interact directly with source systems to monitor results and identify data issues. Active data governance, however, provides a guided process for the introduction and management of data into selected systems.  

The World Has Changed: IT is the New Central Nervous System
Thomas Spreitzer, Chief Marketing Officer, T-Systems International GmbH
Megatrends such as social media, globalization and virtualization are changing business more dynamically than ever. While we were all impressed with the rise of Facebook, the economic crisis hit hard across all industries. Enterprises today ow realize that without flexible cost structures, it’s difficult to survive such dynamic revenue cycles. Yet you can't ignore the changes in markets brought about by Web 2.0 and globalization. IT can enable business to tackle these challenges, but we have to do our homework. In this expert session, T-Systems (2nd biggest European IT Player) will share our core beliefs about business enablement, identifying the most significant trends for IT over the next 3-5 years. We’ll talk about the variable costs of cloud computing, the next stages for collaboration technologies and what it means to CIOs.

3:45 pm - 4:30 pmSurrounded by Great Ideas: The Democratization of Innovation at USAA
Greg Schwartz, CIO & SVP, USAA
Innovation is everyone’s job at USAA, which is why the doors to its recently expanded, state-of-the-art Innovation Lab are open to every employee who works at the San Antonio-based financial services company. USAA also happens to be a perennial favorite on multiple national "Best Places To Work" lists. In this engaging presentation, CIO Greg Schwartz will describe some of the award-winning products and services developed by employees working collaboratively with IT. He'll also offer insights and best practices for fostering an enterprise culture of collaboration and innovation.
4:30 pm - 5:45 pmCIO 100 Innovators Workshop

This lively, multi-topic workshop features a selection of CIO 100 winners holding small-group discussions on the practical details, business outcomes and lessons learned from their projects. The workshop offers a more detailed look inside the workings of a wide range of innovative, high-value initiatives from the following companies and executives: 


Executive Speaker

Project Summary

BNY Mellon

John Fiore, CIO

BNY Mellon created an internal social network, called TeamSource, to help employees collaborate and brainstorm on shared business interests. With TeamSource, employees can find help throughout the enterprise by posting a status message and assessing a project’s progress even when employees are scattered geographically.

Dreamworks Animation SKG

Lincoln Wallen, Head of R&D

Dreamworks Animation achieved its goal of releasing three animated movies in 2010 by transforming its siloed environment into a converged infrastructure using HP servers, storage and network switches. By using cloud (Infrastructure as a Service) to boost offsite graphics-rendering and increasing WAN bandwidth for cross-site rendering, the company improved power usage by 30 percent.

FedEx Freight Corp.

Rebecca McClendon, SVP of IT

Project Advance combined three previously separate entities into FedEx Freight. The company used a revamped internal system to provide automated routing decisions and track multiple shipments in near real-time, so FedEx employees can now pick up and drop off both priority and economy shipments at the same locations.

Gap Inc.

Paul Chapman, SVP & CIO, Gap Inc. Direct

Gap is using mobile POS systems on the iPod Touch and Zebra MZ printers to complete transactions anywhere in the store. Store clerks can look up price and locate merchandise while helping to retain sales from shoppers who abandon long lines.

H&R Block

Neal Shaw, Chief Architect

H&R Block moved to a virtualized desktop infrastructure, piloting thin-client desktops from Wyse Technology in December 2009 due to their influx of temporary workers during tax season. The company rolled out the technology to 1,000 offices and 12,000 seats by April 2011, with plans to at least quadruple the number of seats deployed before the 2012 tax season.

NBC News

Michael Fabiano, VP of Strategic Initiatives

NBC launched an online archive for customers to search and view footage, purchase videos online and download content in various formats. The archive includes over 1 million hours of video footage from NBC News, NBC Sports, Universal Pictures and the Weather Channel, among others.

OGE Energy Group

Reid Nuttall, VP of IT & CIO

To help customers use energy more wisely and keep utility costs down, OGE Energy launched the PositiveEnergy SmartGrid project by installing more than 210,000 smart meters across its service territory. OGE can now perform automated meter readings in 15-minute intervals, disconnect and reconnect capability as needed, and communicate with customers via Web interfaces and email.

Owens & Minor

Rick Mears, SVP & CIO

Owens & Minor modernized its legacy mainframe ERP system by migrating it to Windows instead of using an off-the-shelf solution. The company converted more than 20 custom ERP applications and saved $6 million a year in operating costs.

PNC Financial Services Group

Robert Bardusch, SVP & CIO

After acquiring National City bank, PNC deployed a data-modeling and simulation tool to migrate some 10 million customer records from 20 million inherited accounts. PNC’s modeling tool used simulation to predict the impact of the migration on customers and to flag accounts at risk of not transferring properly.

Sprint Nextel IT

Josh Morton, VP Sprint IT Enterprise Services

Sprint Nextel created a Web-based integrated service-management system to increase the quality and delivery speed of its IT services. The company consolidated IT management tools from 50 to fewer than ten, and now 1,500 workers can complete tasks with a single tool.


Teva Pharmaceuticals



Jimmy Wang, VP & CIO

Teva Pharmaceuticals implemented ePedigree Serialization, an RFID system, to track its products throughout the supply chain until they reach consumers. The system electronically tracks drug products to ensure a chain of custody which helps to prevent counterfeit or tampered drug products from entering the market.



Tridel Corporation



Ted Maulucci, CIO

Tridel Corporation deployed a converged telecommunications system to create intelligent buildings, using single fiber optic networks for multiple buildings. The system places security, metering, thermostats, Internet, telephony and television all on the same network.


5:45 pm - 6:00 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
7:00 pm - 8:00 pmCIO 100 Awards Reception

Join your colleagues and this year’s CIO 100 winning companies during a special Awards Reception.

Sponsored by Juniper Networks

8:00 pm - 9:30 pmCIO 100 Awards Presentation and Dinner

The 2011 CIO 100 Awards will celebrate 100 organizations (and the people within them) that are using information technology in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.

Click here to view the 2011 CIO 100 honorees!

Sponsored by Juniper Networks

As a courtesy reminder, please note that the Awards Dinner is black tie optional.
Click here for information on ordering a tux.

9:30 pm - 10:30 pmCelebration Dessert Reception

Sponsored by Juniper Networks