RSMP 2015
Cancellation policy
ICCA Head Office must be notified in writing of any cancellations. Name changes are not accepted, unless the participant is from the same company. The following cancellation fees apply:

  • Up to & including Monday 15 June 2015: €100 for delegates, €50 for accompanying guests
  • On & after Tuesday 16 June 2015: no refund, full amount payable. This means if you cancel before you transferred payment, you are still obliged to pay the full registration fee as a cancellation fee. This is also the case if you don’t show up at the event.
  • ICCA reserves the right to refuse your registration should we suspect dishonest intentions for registering, non-payment of ICCA Membership Fees or non-payment of (past) registration fees.

Hotel cancellation policy
Please inform the ICCA Events Department in writing of any changes/cancellations. Cancellations will be accepted without any charge if notice is received up to one day prior to arrival, 16.00 CET. For notices of cancellations received after this time and no-shows, the hotel reserves the right to charge your credit card for the first night of the booking. The hotel requires credit card details in order to guarantee your booking. Full payment should be settled upon check-out.

Payment of registration fees
If you have not paid before the due date written on your invoice, ICCA reserves the right to send you a credit note and a new invoice with a higher fee if a registration deadline has passed in the meantime.

Travel and Health Insurance
It is strongly recommended that participants take out insurance to cover loss (including registration fees) incurred in case of cancellation, medical expenses and damage to or loss of personal effects. The organisers of the RSMP 2015 will not be responsible for any medical costs incurred by participants. ICCA and the Local Host Committee will not accept liability for personal injuries or for loss or damage to property belonging to Congress participants, either during or as a result of the Congress or during any tours.