| 19/11/2014 | ||
 8:00 am - 9:00 am | Conference Registration | |
| 9:30 am - 10:05 am | Conference Opening & Setting the scene Illana Halliday, Chief Executive Officer , Aged & Community Services NSW & ACT | |
| 10:05 am - 10:35 am | Thinking differently – value propositions vs assumptions Angie Robinson, National Manger Care Services , integratedliving Australia | |
| 10:35 am - 10:45 am | Q & A | |
| 10:45 am - 11:15 am | MORNING TEA | |
| 11:15 am - 11:45 am | Update on the reforms and what is coming next Elsy Brammesan, Director of Aged Care Places, Management & Accountability , Department of Social Services | |
| 11:45 am - 12:45 pm | Aged Care Financial Performance Survey Results Presentation 2014 David Sinclair, Director, StewartBrown - Chartered Accountants | |
| 12:45 pm - 1:45 pm | LUNCH | |
| 1:45 pm - 2:45 pm | Hypothetical Panel Session - Unexpected and/or Suspicious Death What would you do in this situation? The panel will explore some of the issues that need to be considered when dealing with Unexpected or Suspicious Death ACS have invited speakers with professional backgrounds to explore the different perspectives Prepare yourself for an intense thought provoking session | |
| 2:45 pm - 3:15 pm | Debt recoveries in Aged Care Paul Thorndike, Head of Collections, Credit Collection Services Group | |
| 3:15 pm - 3:45 pm | AFTERNOON TEA | |
| 3:45 pm - 4:15 pm | Leadership - The Road Less Travelled Sue thomson, Chief Executive Officer, McLean Care | |
| 4:15 pm - 4:45 pm | Legal Issues in Aged Care Victor Harcourt, Senior Principal , Russell Kennedy Lawyers (invited) | |
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