GENERAL SESSIONS
General sessions will focus on four key educational pillars that were identified as the industry issues that matter most:
MONDAY, 17 NOVEMBER 08:45 - 10:15
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 Innovation: THE NEXT CANADA What does the future hold for this country? Are Canada’s institutions and economy at odds with rapid technological change? Are we keeping up? From business to government to education, disruption is coming. Jesse Brown draws on his experiences in technology and media to present this fast-paced and thought-provoking keynote about the exciting yet challenging shifts ahead, and how to stay on top of them.
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Jesse Brown is an accomplished journalist and entrepreneur (co-founder of Bitstrips). First heard by Canadians on his hit CBC Radio show, The Contrarians, a program about “unpopular ideas” that just might be right, he is currently host of the podcast, Canadaland, which sees him sitting down with some of Canada’s best and brightest from industries spanning high-tech to the arts. He has interviewed the inventor of the World Wide Web, travelled to China to report on dissident bloggers, and explained Twitter to Peter Mansbridge on CBC TV’s The National.
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MONDAY, 17 NOVEMBER 12:30 - 14:30 |
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 |  Humour at Work Want to build a better workplace? A workplace that drives outrageous results? Laugh as you learn what creates a truly inspiring workplace and discover how the humor advantage can help you succeed as a leader and build a more dynamic workplace. In this high-energy presentation by Hall of Fame speaker Michael Kerr, you’ll discover how to put humor to work to attract top talent, motivate and inspire employees, communicate more effectively, manage stress, and offer truly phenomenal customer service. It’s all about the way work OUGHT to be! |
| A very funny Canadian, business speaker, trainer, and bestselling author Michael Kerr is listed as one of Canada’s most in-demand motivational speakers. His delivery style is highly energetic and the information he imparts with flair and humor is applicable to everyday work situations. "We were in stitches laughing so hard during our meeting. Michael is very entertaining and humorous, which held our attention while teaching us valuable information.” Wendy Kirkpatrick, Meeting Planners International “This was the best and most focused training I’ve had in 30 years!” Peter Hope, Communications Manager, Atlantic Region Parks Canada |
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| TUESDAY, 18 NOVEMBER 08:45 -10:15 | |
 Greely Koch Executive Director | The Four Pillars of Travel Trends For more than 25 years, the Association of Corporate Travel Executives (ACTE) has been providing executive education to you and other corporate travel professionals in 100+ countries who represent over 12 million business travelers worldwide. Since joining as ACTE’s Executive Director in 2012, Greeley Koch has been the quintessential road warrior - meeting industry leaders, members and partners at events spanning the globe. Gain insight from his experiences and the key trends that are shaping the corporate travel industry. |
 Jean-Charles Odelé-Gruau |  NDC Overview – LIVE DEMO You’ve heard of IATA’s New Distribution Capability (NDC) – now see it in action! Currently in the testing phase, this new distribution standard intends to bring a more unified approach to how data will flow and how airline tickets are booked and sold. Watch a live demo of a corporate booking tool with the NDC standard and get a seldom-seen visual of how it actually works. See first-hand how IATA proposes to open the door to personalization, rich content and data mining, and ultimately innovation. Leave with a better understanding of what’s coming down the pipeline. Learn more about this topic at the Tuesday deep dive education session. WARNING: This industry update may bring you an AHA moment! |
Currently leading IATA’s Financial and Distribution Services in The Americas, Jean-Charles Odelé-Gruau is a highly respected executive in the Air Transport Industry with extensive experience in prestigious corporations such as Air France and Panalpina World Transport. Since he joined IATA in May 2003, Odelé-Gruau has held different positions as Country Manager, leading the IATA agenda in markets such as Spain, Portugal, the United Kingdom and Ireland. | |
| TUESDAY, 18 NOVEMBER 11:45 -12:45 |
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 | GOLD Medal Performance Jennifer Jones is Canada’s most decorated and recognizable female curler who, with her team, won Gold in the 2014 Winter Olympics in Sochi, a first for Canadian women’s curling since 1998. A leader whose innovative strategies have changed the face of women’s curling, she draws on her unprecedented experience to share her approach to leadership, team dynamics, and performing under pressure. Jennifer will take us on a fascinating and moving journey with stories you can relate to in your own life and work. You’ll be inspired to overcome obstacles to bring out the best in your team and reach for your own gold medal performance. Click here for more on Jennifer's Gold Medal Game. |
| At the 2014 Olympic Games in Sochi the Canadian Curling team dominated the Olympic field, winning all 11 games, and in the process Jennifer Jones became the first female skip in history to go through the Games undefeated. Known as one of the best pressure players to ever compete in her sport, Jones came to national prominence in 2005 when she won her first Canadian title thanks to "The Shot", a maneuver described by many sports commentators as the greatest curling championship shot in history. Jones is a former Women's World Champion, four time Canadian Champion, and nine-time Provincial Champion. | |
