| Sunday, August 17, 2014 | ||||
 6:15 am - 1:00 pm | CIO 100 Golf Tournament The Trump National Golf Course is perched high above the jagged California cliffs, taking advantage of one of the most incredible views in the world from every hole. Gleaming white sand lines the walls of the massive bunkers, expansive lakes protect tucked away greens, and magnificent waterfalls cascade down at Trump National. Regardless of your handicap, you'll find this course challenging yet enjoyable. Our CIO 100 tournament brings participants of all skill levels together for a morning of networking and relaxing play. The tournament will have a 7:30 a.m. shotgun start and is open to all CIO 100 event attendees. Transportation will be made available to/from the Terranea Resort. Click here for more information. Sponsored by BMC Software | |||
| 1:00 pm - 6:45 pm | Registration Palos Verdes Foyer | |||
| 2:00 pm - 3:45 pm | New Rules for the New Roles of the CIO: Identifying the Skills that Must be Mastered to Maximize Impact of IT in the Enterprise Jim Stikeleather, Executive Strategist & Chief Innovation Officer, Dell Services Moderator: Lane F. Cooper, Contributing Editor, CIO magazine Between the rapid evolution of technologies that are disrupting the enterprise IT organization, and the new expectations that CEOs have for how investments in technology should contribute to accomplishing critical objectives, the rules of the road for the CIO have changed dramatically. This means that the attributes that defined a successful CIO as little as five years ago are now out of date. It is one reason why analysts estimate that 70 percent of CIOs will be replaced within the next three years. It also explains why only 46 percent of CEOs believe their CIO understands the business strategy enough to drive true value.
In this interactive roundtable, moderated by Lane Cooper, CIO magazine Contributing Editor, you and your peers will gain insight into what it will take to meet Board Room expectations, and assess the skills and resources that will have to be harnessed to deliver shareholder value. Marineland 1
| Accelerating Business Growth through Smart Data Management Christopher Carter, Big Data Manager , T-Systems North America Moderator: Charles Pelton, Contributing Editor, CIO magazine Information is the new frontier for competitive differentiation. The only problem is that there is so much of it, it’s widely distributed, and the volume and sources of data grow exponentially every year. How can you capitalize on your own – and your customers’ – information, while building and deploying new and innovative business strategies and models?
Big data analytics is going through a revolution. In the past, analytics was often used to confirm decisions. Now there’s a more forward-looking approach to information analysis that generates new insights and better planning. What’s the experience of your fellow CIOs when it comes to transparency, standardization, and interoperability between different information repositories? How are the sources and security of all that data changing – and where are the opportunities to leverage that information? How can you securely manage and find opportunities through the three “V’s” that describe data and information today: volume, velocity, and variety?
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| 4:00 pm - 5:45 pm | Exploring Cloud Maturity: An Analytical Framework for Assessing Enterprise-wide Cloud Readiness Tina Gravel, Vice President and General Manager, Cloud Services, Dimension Data Moderator: Lane F. Cooper, Contributing Editor, CIO magazine With multiple internal and external deployments of cloud environments at all levels (SaaS, PaaS, and IaaS) many organizations are wrestling with a sprawling set of technology investments across the enterprise. A growing number of executives are coming to the realization that these various cloud activities are at different stages of development, and consequently are delivering an assortment of outcomes and risks. In this interactive roundtable, a group of senior executives will debate and discuss the following questions:
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| Driving Business Transformation in An Age of Complexity Jim Whitehurst, President & CEO, Red Hat Jackie Yeaney, Executive Vice President, Strategy and Corporate Marketing, Red Hat Moderator: Adam Dennison, SVP and Publisher, CIO magazine With CIOs being pulled in more directions than ever the challenge of meeting business demands with cutting-edge IT strategies grows more daunting. Increasing organizational efficiency while focusing on innovation is the goal of the savvy CIO – but how do you meet IT challenges while enacting transformation? Join this roundtable discussion for actionable insights, tips and best practices, including:
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| 4:15 pm - 6:15 pm | CIO Executive Council General Assembly As the CEC launches into their second decade, they will celebrate their 10th anniversary by revealing the CEC Exchange community site and additional offerings around the Future-State C-Suite model revealed at the Premier 100 Conference in March. Council members and Pathways participants will take part in an interactive workshop to create a roadmap for advancing on the journey to enable a digitally savvy C-suite. Attendance is restricted to Council members and Pathways participants. For more information, please email Jaime Kaufman. Rocky Point Room | |||
| 5:45 pm - 6:45 pm | CIO Welcome Reception At this reception meet your fellow peers or connect with old colleagues at the CIO Meet and Greet. Be sure to wear a special tag provided at the reception to let us know what your area of expertise is, what your interests are or if you’re an avid Tweeter, what your handle is. Palos Verdes Terrace | |||
| 7:30 pm - 9:00 pm | Dine with Fellow Attendees Meet your peers at Catalina Kitchen or Bashi for a dutch-treat dinner. Please visit the Conference Registration Desk to sign up. Space is limited, so please reserve early and cancel if your plans change. | |||
| Monday, August 18, 2014 | ||||
| 7:30 am - 8:30 am | Networking Breakfast Have a professional barista prepare a specialty drink to order – espresso, café latte, macchiato, cappuccino, hot cocoa or chai latte, courtesy of ServiceNow. Palos Verdes Foyer | |||
| 7:30 am - 6:00 pm | Registration | |||
| 8:30 am - 8:45 am | Welcome and Opening Remarks Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & Events Palos Verdes 4 | |||
| 8:45 am - 9:45 am | Opening Keynote: Analytics 3.0: Getting Value from Big and Small Data Thomas Davenport, Author, Distinguished Professor in Management & Information Technology, Babson College The business world is excited about the many competitive possibilities and advantages from big data analytics, but most companies don’t understand how to take full advantage of this resource. In this session, renowned management expert and business author Tom Davenport will talk about what organizations are trying to accomplish with big data, and how companies can assemble the necessary capabilities. He'll describe several leading examples of companies—both large enterprises and startup ventures—that are aggressively pursuing big data strategies. He'll also address how companies can derive the most benefit from big and small data using his “Analytics 3.0” framework. Palos Verdes 4 | |||
| 9:45 am - 10:15 am | The IT Landscape, Circa 2026 Bob Beauchamp, President & CEO, BMC Software The digital economy is today’s business reality. The only absolute is that industries will continue to be disrupted at a faster pace than ever before, as competitive pressures change the way businesses consume technology. As CIOs continue to transform and shift their focus away from traditional IT and onto accelerating new business models through technology, predicting the future of IT leads to one simple conclusion. Palos Verdes 4 | |||
| 10:15 am - 11:00 am | Networking Break and Book Signing Session with Tom Davenport Sponsored by Cisco Palos Verdes Foyer | |||
| 11:00 am - 11:45 am | Sparking Global Business Transformation at Western Union David Thompson, EVP of Global Operations & CIO, Western Union With an eye on the enormous potential customer base worldwide, every player in the mobile banking and digital payments world is angling to serve the millions of "unbanked" (but smartphone-equipped) customers out there. "Our company and our entire industry is transforming," says David Thompson, CIO of $5.5 billion Western Union, a longtime leader in money transfers and related financial services, and a 2014 CIO 100 award winner. "We have a unique opportunity to get our business fully engaged in innovation." In this presentation by one of the new members of our CIO Hall of Fame, David will talk about Western Union's fast-evolving digital payments strategy and the CIO's role in accelerating innovation across the business. Palos Verdes 4 | |||
| 11:50 am - 12:20 pm | Moving to Digital Services: IT Consumerization Grows Up Herb VanHook, Vice President & Chief Technology Officer, BMC Software The consumerization of IT has dramatically changed the expectations of employees and business partners inside and outside of the enterprise. For many organizations, this profound shift means moving beyond the traditional limits of an IT department and toward becoming a digital service provider. In this expert session, a senior BMC executive will discuss some customer case studies that detail the steps taken by some of the world’s most innovative organizations on this journey from delivering a “consumer-like IT experience” to becoming a digital services broker for the entire business. Palos Verdes 6 | Is Your Network Ready for the Future of Digital Business? Grant Sainsbury, Vice President, Advanced Solutions, Dimension Data Moderator: Lane F. Cooper, Contributing Editor, CIO magazine Many organizations today are investing in strategic enterprise network modernization initiatives to support business requirements. Join Dimension Data Americas’ Grant Sainsbury—VP of Advanced Solutions--and CIO magazine’s Lane Cooper for this compelling session on the highlights from a new global networking study. You’ll have access to key insights about the technology lifecycle and age of today’s corporate networks, as well as some of the barriers organizations are experiencing in refreshing their networks. You’ll discuss the latest data on the causes of older network failures and downtime, the increased support required, the impact of architectural trends on enterprise mobility, and the benefits of adopting emerging networking technologies. Palos Verdes 7 | Creating Business Value from IT Transformation KC Wu, VP, Cisco Value Chain IT, Cisco A proud recipient of a CIO 100 2014 award, Cisco’s VP of IT will share in this session the details behind its winning project, LifeConnections Health Center (LCHC). This onsite health center provides its employees improved access to healthcare, enhanced quality of care and lower costs. Those, in turn, increase employee productivity and foster work-life balance enabled by transformational technologies. Cisco’s KC Wu will talk about how this project and others were enabled by an internal IT transformation. Within this new structure, Cisco’s IT infrastructure, projects and teams are able to innovate with greater speed and agility, allowing IT to adapt more swiftly to changing business conditions. The ongoing benefits include new revenue streams and the ability to penetrate new markets. Palos Verdes 8 | Taking The Complexity Out of “Hybrid IT”: Questions for Every CIO to Consider Simon Withers, Vice President, Infrastructure-as-a-Service Management, Sungard Availability Services Given the immense complexity of hybrid IT environments, many IT organizations expect their solution partners to be able to guide them through the demanding transitions while also providing the necessary management services, implementation and integration support. Obviously, choosing a vendor partner wisely is a critical step in making the shift from your current environment to the next one. Join Simon Withers, VP of Infrastructure-as-a-Service Management for Sungard Availability Services, as he discusses a practical framework for CIOs to use when selecting a service provider. He will bring his expertise to bear on key questions around complex skills, contracts and legal issues.
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| 12:30 pm - 1:45 pm | Lunch with 'Birds of a Feather' Discussion Tables Enjoy lunch with your peers and optionally choose to join one of our informal table discussions. Topics include:
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| 12:30 pm - 1:45 pm | Executive Women in IT (EWIT) Luncheon The Council's Executive Women in IT (EWIT) Community of Practice is dedicated to enabling the success of women IT executives, raising the visibility of women in the profession and growing the pipeline of women entering IT. We hope you can join us for this special Executive Women in IT luncheon for an opportunity to network with other senior women leaders and discuss timely issues that are important to you. Sponsored by Dell Rocky Point Room | |||
| 1:45 pm - 2:45 pm | Big Ideas on Big Data: A CIO 100 Winner Lightning Round Dianna Anderson, Chief Data Officer, Colorado Governor's Office of IT Arpad Hevizi, SVP & CIO, Celestica Kelly Shen, CIO, Business Intelligence, GE Capital Americas Mike Skinner, EVP & CIO, Eurpac Service Borrowing an idea from the wildly popular (and notably brief) Ted Talks, this one-hour, main stage session will feature 4 of our CIO 100 winners sharing practical details and lessons learned from the most challenging aspect of their big data projects. Each winner will have 15 minutes (and no more than 5 slides) to talk about the biggest problem they had to solve in the course of their big data initiative. Palos Verdes 4 | |||
| 2:50 pm - 3:20 pm | The Future of Collaboration and Cloud Architecture Manjit Singh, Head of Vertical Consulting, Box There are three major forces changing how we work with information today; new devices, new ways to deliver IT, and new cloud-based products and services. These forces are not only driving a shift in how we use and adopt technology, but beginning to transform the way businesses operate. In an expert session that offers a glimpse into the future of collaboration and cloud architecture, former CIO Manjit Singh, now Box’s head of vertical consulting, will highlight key market trends and talk about where leading customers are building the greatest momentum for their businesses today.
Palos Verdes 6 | Taking Your Enterprise to the Cloud: Five Lessons from Red Hat’s Own Journey Lee Congdon, CIO, Red Hat Palos Verdes 7 | BYOD Happens: How to Secure Mobility Kurt Roemer, Chief Security Strategist, Citrix The widespread use of consumer-grade devices in the enterprise is fundamentally changing IT, with important implications for security, privacy, lifecycle management and acceptable use policies. In this session, Kurt Roemer, Chief Security Strategist for Citrix, will examine how IT can bring needed control to this chaos while actually encouraging BYOD. Join us for an in-depth look at the top 10 ways to securely optimize mobility with an architecture that spans everything from micro apps to cloud and data protection. In this session you will learn how to: • Secure mobile devices, apps and data with scenario-based controls • Provide self-service provisioning and configuration of devices and apps • Give users freedom of device choice while maintaining compliance • Establish formal BYOD and mobility policies to ensure success Palos Verdes 8 | |
| 3:30 pm - 4:00 pm | Networking Break Palos Verdes Foyer | |||
| 4:00 pm - 5:15 pm | C-Suite Collaboration at Toyota Financial (Plus a 'Shark Tank' Audience Competition) Ron Guerrier, VP & CIO, Toyota Financial Services Karen Ideno, VP, Product & Marketing, Toyota Financial Services Paul Moss, VP of Service Operations, Toyota Financial Services Moderator: Carrie Mathews, Director of CIO Programs, CIO Executive Council Moderator: Janelle Monney, Founding and Managing Partner, The Monney Group, LLC In this closing keynote session, members of Toyota Financial Service's executive leadership team come together for an informal “family discussion” about how they have developed a collaborative, innovative leadership team fine-tuned for success in today’s digital business environment. The group -- including the CIO, CMO, VP of Sales and VP of Service Operations -- will talk frankly about the hurdles they’ve encountered, the impact of having a new CEO arrive last fall and the challenges they are still working on. They’ll anchor their collaboration stories to specific examples of digital innovation and transformation. The second part of the session will switch over to an audience participation “shark tank” competition, in which you and the colleagues at your table will brainstorm and offer up ideas for solving common C-suite challenges in the digital business environment. The Toyota Financial team will weigh in as judges, reflecting on your ideas and identifying the best ones. Bring your best game to this friendly competition for Collaborative C-Suite Champion! Palos Verdes 4 | |||
| 5:15 pm - 6:00 pm | California Dreamin’ Reception We’re bringing the beach to CIO 100! While you’re at it, enjoy the flavors of California or sip on a glass of local wine. Palos Verdes Foyer
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| 6:00 pm - 8:00 pm | Dine with Fellow Attendees Meet your peers at Catalina Kitchen or Nelson’s for a dutch-treat dinner. Please visit the Conference Registration Desk to sign up. Space is limited, so please reserve early and cancel if your plans change. | |||
| Tuesday, August 19, 2014 | ||||
| 7:30 am - 7:00 pm | Registration Palos Verdes Foyer | |||
| 7:30 am - 8:30 am | Networking Breakfast Palos Verdes Foyer | |||
| 8:30 am - 8:45 am | Welcome Back and Opening Remarks Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & Events Palos Verdes 4 | |||
| 8:45 am - 9:45 am | Opening Keynote: The Mobile Mind Shift: Engineering Your Business to Win in the Mobile Moment Ted Schadler, Vice President and Principal Analyst, Forrester Research Smartphones are becoming an extension of our brains. When we don't immediately find what we want, we turn to our phone or tablet and look for an app or a service to help. This change in behavior creates a series of mobile moments during which companies can create loyalty or get shut out by a more nimble mobile competitor. But finding the right ‘mobile moment’ for your organization won't be easy. By 2017, as much as $189 billion a year will be spent by companies redesigning business processes for the mobile mind shift. In this session, Forrester’s Ted Schadler will talk about consumer expectations, new business model opportunities and challenges as he explains the four-step IDEA process (Identify, Design, Engineer, Analyze) needed to engineer your business to win. Palos Verdes 4 | |||
| 9:45 am - 10:30 am | Staying Ahead of the Curve: Mobile Innovation at CUNA Mutual Rick Roy, SVP of Shared Services & CIO, CUNA Mutual Group With the explosion of mobile devices and services, ubiquitous online access and growing use of gamification, credit union members are dramatically changing the way they gather, consume and use information. Today, more than 95 million people belong to credit unions across the U.S., and mobile apps show great potential to both strengthen customer service and gain new market share, especially with the Millennial generation. In this session, CIO Rick Roy will discuss his “mobile first” strategy for responding to changing behaviors and expectations, as customer demographics shift away from traditional credit union members toward younger, more mobile consumers. Rick will provide examples of recent mobile products developed by CUNA Mutual to grow market share across several generations of customers, as well as insight into concept development, lessons learned, and results achieved along this mobile journey. Palos Verdes 4 | |||
| 10:30 am - 11:00 am | Networking and Refreshment Break Palos Verdes Foyer | |||
| 11:05 am - 11:35 am | Guiding Your Enterprise to Mobile Success Jay Emmet, General Manager, OpenMarket & SVP, Amdocs This session will deliver actionable steps for CIOs to follow in evaluating their priorities for implementing an enterprise mobile strategy. Whereas once IT leaders focused mainly on designing and managing core internal infrastructures, today they have joined with business leaders across the organization to focus on mobile technologies for business process improvement, employee collaboration and customer engagement. This session will feature a Fortune 100 customer case study about planning and executing a mobile strategy that started with a single business use case. This approach enabled the company to quickly add multiple mobile engagement use cases that benefitted the entire organization. Palos Verdes 6 | CIO Panel Discussion: How Enterprise Service Management will Impact the Future of IT Matt French, Vice President of Strategy, ServiceNow Ron Guerrier, VP & CIO, Toyota Financial Services Michael Keithley, CIO, Creative Artists Agency David Paine, Director of Service Management, Toyota Financial Michael Zill, EVP & CIO, CareFusion CIOs face unprecedented challenges in delivering innovative business solutions while keeping existing systems running -- all with static budgets and outdated management tools. As IT leaders tackle these issues by shifting both system infrastructure and technology maintenance to the cloud, they are inherently transforming the IT delivery model from infrastructure-centric to service-centric. A recent survey of IT professionals shows more than 93 percent acknowledging that the role of IT is changing from administrator of infrastructure to driver of enterprise services. Join this experienced lineup of CIOs for a candid discussion about their own strategies for using cloud technologies to accelerate transformation, their thoughts about the expanding role of IT and the business vitality of creating a service-oriented culture. Palos Verdes 7 | Reimagining Innovation: Crowdsourcing the Best Ideas Jim Stikeleather, Executive Strategist & Chief Innovation Officer, Dell Services How can you apply the best practices of innovation to the act of innovation itself? Join Dell’s Chief Innovation Officer Jim Stikeleather to find out. You’ll co-create some fresh ideas with other top IT leaders from around the globe. We’ll consider how to enable an organization to accelerate efficiency and agility – and most importantly, how to deliver new value for customers, clients and partners. In this entertaining, knowledge-packed session, you’ll discover the barriers to stellar results as you work collaboratively with your peers, sharing ideas that can transform your work environment and help your IT and business colleagues overcome the obstacles to building a truly innovative culture that drives continuous success. Palos Verdes 8 | Mastering Big Data: How One F500 CIO Transformed Application Data Management Rick Hopfer, CIO, Molina Healthcare Jedidiah Yueh, President & CEO, Delphix Molina Healthcare, a $7 billion California-based healthcare provider, faced new healthcare regulations, a migration to online exchanges and significant application testing -- all while managing petabytes of sensitive patient information accumulated over the years. Traditional data management techniques were too slow and too costly, so CIO Rick Hopfer turned to technology that could virtualize and secure data in applications, reporting systems and archives. As a result, Molina now manages petabytes of data virtually, in a fraction of the cost and time. In this IT practitioner session, Rick will join Jedidiah Yueh of Delphix to talk about Molina's data challenges, approach and results. If you are an IT executive struggling to manage large volumes of rapidly growing data, come and learn how this F500 company turned complex data management into a strategic enterprise asset. Marineland 1 |
| 11:45 am - 12:30 pm | Making the Commitment to Meaning-Based Leadership Peter Weis, VP of Supply Chain & Global CIO, Matson Navigation As company officers and IT leaders, CIOs must bring a multifaceted set of skills to bear on their work. They must excel at change management, be constantly attuned to technology advances and deliver business value to shareholders. "It's a results-based job," says Peter Weis, CIO of Matson Navigation and new member of the CIO Hall of Fame. "CIOs must deliver in the CEO's eyes. Period." Yet given the finite time span of any CIO's career -- however illustrious it may be -- how do you find true meaning in your work? The answer lies in committing to a meaning-based leadership style that stretches you professionally but allows for emotional fulfillment and intellectual growth, as well. In this talk, Peter will share the many tools, skills and actions that IT leaders can deploy to balance meaningful work with good business. Palos Verdes 4 | |||
| 12:30 pm - 1:45 pm | Lunch Palos Verdes Terrace | |||
| 1:45 pm - 2:45 pm | Moving on Mobility Strategy: A CIO 100 Winner Lightning Round Kevin Barnes, CIO , E & J Gallo Winery Tim Elkins, EVP & CIO, PrimeLending Eric Slavinsky, CIO, LG&E and KU Energy Steve Snyder, CIO, Massachusetts Convention Center Authority Borrowing an idea from the wildly popular (and notably brief) Ted Talks, this one-hour, main stage session will feature 4 of our CIO 100 winners sharing practical details and lessons learned from the most challenging aspect of their mobility projects. Each winner will have 15 minutes (and no more than 5 slides) to talk about the biggest problem they had to solve in the course of their mobility initiative. Palos Verdes 4 | |||
| 2:45 pm - 3:45 pm | Charting the Future of the Digital Enterprise: A CIO Hall of Fame Panel Discussion Thaddeus Arroyo, CIO, AT&T Elizabeth Hackenson, SVP of Global Business Services & CIO, The AES Corporation Chris Hjelm, SVP & CIO, Kroger Raymond Voelker, CIO, Progressive Insurance Moderator: Julia King, Executive Editor, Events and National Correspondent, Computerworld In today's fully connected, 24/7 digital world, CIOs must think and act more strategically around the role of IT in the products and services their companies provide. "When we look at digital business now, it's really about how to impact every channel and every connection you have with customers," says AT&T CIO Thaddeus Arroyo. This lively conversation with four new members of the 2014 CIO Hall of Fame members will deliver insights and ideas on the future of the digital enterprise -- everything from bringing a digital-first mentality to your business to keeping pace with the constantly rising expectations for IT leadership. Palos Verdes 4 | |||
| 3:45 pm - 4:00 pm | Closing Remarks Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & Events Palos Verdes 4 | |||
| 6:30 pm - 7:00 pm | CIO 100 Cocktail Reception Palos Verdes Terrace | |||
| 7:00 pm - 9:00 pm | CIO 100 Awards and CIO Hall of Fame Gala Celebration The 2014 CIO 100 Awards presentation celebrates this year's winning organizations for their innovative use of IT to deliver measurable business value. We will also honor and induct into our Hall of Fame the CIOs of AT&T, Kroger Co., The AES Corp., Matson Navigation, Progressive Insurance and Western Union. The two awards programs will take place during the dinner and will feature a formal roll call of CIO 100 honorees, followed later in the evening by the CIO Hall of Fame induction. As a courtesy reminder, please note that the Awards Dinner is black tie optional. To rent a tuxedo, please click here. Palos Verdes 4 Sponsored by BMC Software | |||
| 9:00 pm - 10:30 pm | Dessert Reception: Buena Suerte! It’s a Mexi-Cali soiree as the festivities continues. Try your “suerte” at the tables or sip a margarita blended with tequila from the tequila tasting station. Also enjoy the delicious flavors of Mexico while listening to the tantalizing melodies of our jazz ensemble.
Sponsored by BMC Software
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