Activities Key:

Keynote Speaker

Seminars

Drawings

Maintenance Mania

General Information

Time

Activity

7:30 a.m.

Registration Opens

Location: Exhibit Hall B

8:00 a.m. – 9:15 a.m.

Conference Opening Session:

An Economic Forecast - Presented by: Alan Nevin, XPERA Group Construction Experts

Location: Room 15AB

If you own or manage property in Southern California, you won’t want to miss this seminar! Topics include: Projections of the state of the San Diego County’s employment and housing market; Comments on the rock-solid apartment market; The effect of investors selling homes bought during the Great Recession; A look at the development activity for new apartments; and a look at the returning conversion market.

Be seated no later than 8:00 a.m. to be entered into a $200 drawing.

Sponsored by:

9:30 a.m.

Ribbon Cutting & Exhibit Floor Opens

Location: Room Hall B

10:00 a.m. – 1:00 p.m.

Industry Experts Q&A

Location: SDCAA Booth

This is an opportunity to get your Fair Housing, Legal & Local Legislative questions
answered with no obligations.

Schedule TBA

Sponsored by: 

10:15 a.m. – 11:30 a.m.

Owner Track:

Round Table Discussions

Presented by: Industry Experts

These roundtable discussions are a “hands-on” approach to education and discussion. Attendees will enjoy short presentations on four hot topics and have an open format discussion of the topics.

Location: Room 13

Sponsored by:

Management Track:

Green Practices Presented and Sponsored by:  SDG&E, CA Center for Sustainable Energy and TRC Energy Services

Are you interested in reducing
energy costs on your
property but are unsure
where to begin? Join us for
the Energy Game and watch
as our panel of experts asks
our lucky contestants a series
of questions to reveal their
perfect energy match. Participants
will learn how to qualify
their properties for savings in
just a few easy steps. Do not
miss out on this interactive
session!

Location: Room 15AB

Leasing Track:

Elevate Your Leasing Performance

Presented by: Toni Blake and Mindy Williams

This exciting session is jam-packed with best practice skills designed to put you ahead of the competition. Maximize  your leasing  traffic, reconstruct your “Point of Purchase” leasing experience and attract the savvy San Diego mobile  renter with a value based digital footprint.

Location: 14AB
 
Sponsored by:

Maintenance Track:

If your
Attitude
is Right...
Your Customer
Service is Right!
Presented by: Jeff Lunsford,
Lincoln Property Company

The reality is that the vast
majority of residents in our
business are great people
and enjoyable to deal with
on a professional level. However...
the small minority of difficult
people can feel like the
majority if we allow them to
affect our attitude on a daily
basis.

Location: Room 12

11:30 a.m.

Maintenance Mania Registration Opens

Location: Maintenance Mania Pavilion 

11:50 a.m.

Cash Prize Drawing

(new this year-seminar stop in passport)

Location: SDCAA Booth

12:00 p.m. – 2:00 p.m.

Maintenance Mania Competition Location: Maintenance Mania Pavilion

The competition includes eight different challenges,
where participants will test their skills against the ultimate
maintenance tasks, including the pinewood derby car
race!
 

Pre-registration is required. Register before March 4th
to participate in a FREE boot camp and receive access
to game demonstrations, specifics and wheels to begin
working on your own race car.

1:00 p.m. – 2:00 p.m.

Owner Track:

Tenant Screening - Avoiding Lawsuits & Regulatory Action

Presented by: Infolink Resident Screening, Powered by: Moco Understand the legal and regulatory risks associated with tenant screening. Learn “best practices” you can use to mitigate those risks and protect your investment.

Location: Room 14AB

2:10 p.m. – 3:15 p.m.  

Conference Closing Session: Keynote Speaker

"BOOST" Your Brand Through The Resident Experience Cycle

Presented by: Toni Blake

Attract and retain better residents with a well-planned online presence and on-site Resident Experience Cycle. Learn how to attract and increase community loyalty through engineering the “effortless” experience. Leverage “User Generated Content” to transform your online reputation. Build FREE online property listings on the top user-rated review sites and add fresh new consumer generated media content. Be inspired by trends, techniques and easy-to-implement ideas that boost your brand’s value position and economic occupancy. Confidently discuss inflation, cost of business and other important reasons on why staying is and renewing is the best option. Transform real-life social moments with your residents into online reputation  management tools with positive comments and images

Location: Room 15AB

Sponsored by:

3:25 p.m.

Booth Grand Prize Drawing

Location: SDCAA

3:30 p.m.

Exhibit Floor Closes

SEE YOU NEXT YEAR!