Event Description

In this informative session, you will come away with strategies and practices to effectively meet or exceed the QAIP requirements and improve the performance of your department.  Mr. Hersh will provide tips and suggestions on how to implement an effective metrics framework drawing on his vast experience in conducting quality assessment reviews and helping to establish and improve internal audit functions. 

Learning Outcomes

In this session, participants will gain practical knowledge of:

•     Why performance metrics matter

•     The New Quality Assurance and Improvement Program Standards

•     How to ensure that performance effectiveness is demonstrated

•     Establishing a balanced approach to meeting stakeholder needs and expectations

•     Closing the loop – communication strategies