Corporate Travel Innovation Day Agenda*

A panel of the brightest minds in travel will gaze into the crystal ball for their predictions on global and regional travel in 2020 - with implications for aviation and corporate travel. There’s guaranteed to be a few surprises…

• What are the predictions for global travel and tourism volumes and spend by 2020, and how big will Asia’s share of the pie be by then?
• Do Asia Pacific airlines have the business models, equipment and people to meet the demand?
• Will corporate travel in Asia rise over this period? Why, where, and by how much?
• What will be the major changes to the travel industry value change (intermediation vs buyer direct) over this period?

• Where airlines are excelling - and where they need to improve
• Commercial deal models: revenue vs marketshare vs segments – what’s the right formula for mutual success?
• Sourcing vs negotiating: are RFPs the path forward, or can ongoing dialogue and negotiation provide better results?
• Alliance contracts: are they relevant and useful for both buyers and airlines?
• What alternatives to traditional corporate deals are buyers exploring – LCCs, spot-purchase, cheapest available?

• TripAdvisor, Regional Director, Asia, Andrew Wong
• Travelport, Vice President Global Supplier Strategy, Ian Heywood
• Uber Technologies, Senior Operations Manager, Singapore/Malaysia, Vidit Agrawal
• Serko, Head of Strategic Sales & Market Development, Michael Thorburn

• The Evolving TMC landscape
• What are the different needs of corporate clients in Asia and the defining differences of the players in the markets (Local, Regional, Global)
• What is relevant as we move towards 2015?
• Measuring the Value of Managed Travel Programs
• Are they still relevant?  Is the model still the right one?
• What is the impact of Open Travel and LCC’s on the model?
• As Part of Managed Travel, What is the Value Today of Negotiated Air Agreements with Network Carriers?
• Is Best Fare of The Day an alternative or supplementary item?  How do LCC’s growth across Asia change this?
• Will airlines do % off BFOD?
• Why is the legal contract so complex?
• What is todays “partnership”, “win-win” solution
• NDC – what is the latest status and what does it mean commercially?
• Who are the interested parties – Airlines, GDS, TMC & Corporates / Travellers?
• How do the interested parties work together?
• Airlines want to reach the traveller, the corporate wants an compliance management around expensing ancillaries and sees the TMC as having a role to play
• Why is IATA not engaged in the commercial impact rather than the technical standards?
• What is the next step and how do we move to it?
• Will LCCs continue to increase their share of the corporate market in 2015?
• Will businesses pay more for their travel in 2015 than in 2014?

Moderator: Association of Corporate Travel Executives, Board Member, Todd Arthur

• Emirates, Manager Singapore & Brunei, Andrew Bunn
• McDermott Asia Pacific Pte Ltd, Travel Manager, Serene Chua
• Concur, Regional Sales Executive, Enterprise, South East Asia, Laura Houldsworth
• CAPA - Centre for Aviation, Chief Analyst, Brendan Sobie