Terms and Conditions
Cancellation and Refund Policy
Cancellations must be received in writing – mail, email or fax – to Leishman Associates.
Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates.
If you have not received acknowledgement within two business days, please contact the Conference Managers –
Leishman Associates on (03) 6234 7844.
If you are cancelling any or all aspects of your booking: registration, accommodation and/or a tour, this can be
done with one correspondence to Leishman Associates.
Canceling your Conference Registration
Cancellations postmarked on or before, 1 month before the conference, will incur a fee of 50% of the registration
amount. No refunds will be made for cancellations for the Conference postmarked after 1 month before the
conference, however substitutions may be accepted.
Canceling your Accommodation
To confirm your booking, your one night’s deposit – in cash or via your supplied Credit Card – will be transferred
to the hotel you have selected. On check out you will be responsible for payment of remaining nights and any
incidentals. In some cases where a credit card has been supplied to hold a room, on check out you will be
responsible for all nights accommodation and incidentals.
Please contact Leishman Associates to cancel your accommodation prior to the conference. If you need to
cancel your accommodation booking within 30 days of your arrival date, any refund whether cash or credit card,
will be subject to the hotel cancellation policy. Therefore no accommodation refund can be guaranteed within 30
business days of the conference.
If you alter your accommodation booking after you have checked in, please deal directly with the hotel. If you arrive
24 hours later than your indicated arrival day you may find that you have forfeited your deposit.
Canceling Tours
The full fee for your tour will be transferred to the independent Tour Operator. If you need to cancel your tour booking
within 14 days of the tour date, any refunds will be subject to the Tour Operators cancellation policy.
Late Registrations
Registrations for the Physchem 2013 conference will close one week prior to the starting date to enable appropriate pre-conference preparations. However, late registrations may be accepted onsite. A late fee of $50 AUD will be applied. Delegates who choose to register onsite will be required to pay for all related costs immediately by cash or credit card. Receipts will be sent to the delegate post conference.
The organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates. A late registration is any registration less than 1 month before the conference start date. In addition, there is a risk that social program functions may be fully subscribed. This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead-up to the conference, and to ensure the most enjoyable conference experience possible for everyone involved.
Insurance
The Insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.
