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Airlines today are placing increasing value on the comfort and preferences of individual travellers. What does this mean for corporate travel buyers, and to the airline contracts they manage? Panellists will discuss how value-added benefits, such as frequent flyer perks and complimentary airport lounges, are changing many airlines’ approach to contract negotiation. Learn from both travel managers and airlines what impact this shift will have on costs, compliance, and traveller satisfaction.
| Winfried Barczaitis, ACTE Strategic Advisor and Independent Consultant |
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Winfried is a Veteran in the Travel Industry for more than 35 years. During his career he worked for well known brands such as Schenker, Thomas Cook, KarstadtQuelle and American Express. Since 2009 Winfried is an independent consultant sharing his experience and expertise with various industries across Europe, mainly in the travel field | |
Panelists:-
| Gustavo Elbaum, Corporate Clients, Marketing Brazil & Sales LATAM Director, Carlson Wagonlit Travel |
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Professional with over 15 years of experience in the travel and events market. Currently working as a Director at Carlson Wagonlit Travel, he is responsible for Corporate Clients, Marketing Brazil and Sales Latin America. In an earlier passage in CWT, Gustavo worked as Account Manager for Bayer and General Electric. In this occasion, besides
developing projects related to compliance for global clients, he was in charge of online booking tools implementation and Business Plans focused on reducing spending on travel for CWT clients. He also worked as a team leader in the integration of Viajes MAPFRE CWT, a travel agency subsidiary of the Spanish insurance group MAPFRE. In his two former passages in MAPFRE, he was responsible for the development and deployment of Viajes MAPFRE in Brazil, until CWT bought it in 2008. Later he served as a Commercial Manager, leading sales projects of insurance products to Insurance companies, Financial Institutions and internet, among other responsibilities. His early career was marked by entrepreneurship, being the owner of a travel agency for almost 10 years. Gustavo has graduated in Marketing and Sales, has
a MBA (Business School São Paulo), speaks fluent English and Spanish. | |
| Oguz Karakas, General Manager for Corporate Agreements and Marketing Turkish Airlines |
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Born in 1969 in Istanbul, Turkey. After graduated from Galatasaray High School studied Travel and Hotel Management at Boshporus University and then Business Administration at Marmara University. Has working experience in many different part of the tourism industry including travel agency and hotel business. Joined Turkish Airlines in May 2000 as specialist in Treasury Department. Promoted as Sales Manager of Milan Sales Office in 2004 where became General Manager for North Italy region in 2005. Returned to Head Office in July 2008 to establish the Corporate Sales department. Founded the department in September 2004 and developed infrastructure projects as well as marketing and sales organizations by providing training programs, improving contracting skills, and implementing CRM system. Drove contract management processes by introduction of customer performance analyzing systems. Established new corporate program so called Turkish Corporate Club(TCC). Developed marketing tools for different markets and different countries. Increased number of customers from 180 to 3.000 in Turkey, from 100 to 3.500 in other countries including 100 global agreements with multinational companies. Increased the corporate sales portfolio from USD35.000.000 to USD350.000.000 in four years. Introduced Corporate Account Management System (CAMS); MS Dynamic CRM system developed to cover the corporate customer relationship management including interface with Turkish Airlines revenue accounting, data ware house and fare filing systems. Created a customer portal where customers may update their information and reach sales and flown data reports. Established procedures and organization chart to drive the corporate customers relationship. Speaks English and French. Married and has one child. Likes to follow any kind of sports specially football. | |
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Ben Parks, Director Procurement & Travel Global Procurement G&A, PAREXEL International GmbH |
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| Benjamin Park is the Director of Global Travel for PAREXEL International. Based in Berlin, Ben has consolidated his company’s travel program to include 37 countries over the past 2.5 years. In 2013, he will bring six more countries into the program and begin consolidating PAREXEL’s small groups and meetings volume worldwide. | |
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Andreas Schmitz, Director EMEA, Advito
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Andreas joined Advito in early 2007. He has more than 12 years of experience in the travel industry. In his current role as Director EMEA, Andreas takes responsibility for Advito’s business in Central Europe and the Nordics. He leads multiple client projects with specialization in Air procurement, performance management and travel strategy.
Prior to joining Advito, Andreas served as Corporate Travel Manager at German publishing market leader Axel Springer AG. In that role he was responsible for Travel procurement and further corporate Travel Management activities including travel policy and governance, travel performance and travel related service functions. With his degree in business administration Andreas brings a diverse set of skills and a deep knowledge of both market sides. Andreas resides in Hamburg, Germany. | |
| Vadim Zelenski, Chairman, Russian Association of Business Travel (ABT) |
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| Probably the most prominent figure at the Russian corporate travel scene, Vadim Zelenski is a chairman of the only Russian Business Travel Association “ABT” (www.businesstravelrussia.ru) for over 6 years now. Vadim is a founder of “Zelenski Corporate Travel Solutions”, a Russian market leader and is a continuous enthusiast of bringing a developing Russian business travel to highest international standards and practices. Vadim is a graduate of Russian State University of Management (1994), PhD in Economics (2011) and “International School of Management “Skolkovo” EMBA (2011). | |
