| 05/15/2013 | |||
 10:00 am - 6:00 pm | Registration | ||
| 11:15 am - 1:30 pm | Program Participant Prep Session This session is only open to Goodwill program participants attending Hill visits. It is mandatory for those receiving a program participant scholarship from GII. Program participants will work with GII’s Public Policy and Media Relations teams to learn how to effectively tell their stories to Members of Congress. Participants will hear from previous participants who have participated in media and speaker training as well as from Laura Walling, Director of Advocacy & Legislative Affairs. Participants will be trained in small group sessions as well as one-on-one.
As a result of this session, participants will:
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| 1:45 pm - 5:00 pm | Ready, Set, Capitol Hill! Laura Walling, Director of Advocacy and Legislative Affairs, Goodwill Industries International Seth Turner, Senior Director, Government Affairs and Public Policy, Goodwill Industries International Christopher Kush, CEO, Soapbox Consulting Paul Seifert, Senior Public Policy Specialist, Goodwill Industries International This session is mandatory for those conducting Hill visits during the Spring Conference as part of Advocacy Day. The GII Public Policy team will provide tips and talking points to help put people at ease. Attendees will learn the legislative basics, how to have an effective Hill visit, hear about the advocacy day issues, discuss the event logistics, and receive their schedules. There will be a separate breakout session for newcomers and seasoned advocates during the training.
As a result of this session, participants will:
Be sure to register for Thursday's Breakfast and Hill Visits. Supporting Learning Material:
To support attendees’ learning we would like to cross-reference our Level A priority agenda and how to conduct an effective legislative meeting handout. | ||
| 5:15 pm - 6:00 pm | Capitol Hill Group Photo Before heading to the evening reception, join us in taking a group photo in front of the Capitol. The photo will be shared following the conference and will be a great memento of your visit depicting Goodwill’s presence on the Hill. Location: In front of the East side Capitol staircase (facing 1st street and the Supreme Court).
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| 6:00 pm - 8:00 pm | Advocacy Awards Presentation & Reception Join us on the Hill in congratulating the winners of the GII Policymaker Leader Award and GII Agency Advocacy Award and the winner of the first annual GII Congressional Handbook Cover Contest. All Members of Congress who will be granted this prestigious award will be invited to attend. The reception is open to all event attendees. Attendees should be prepared to go through security in order to access the building.
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| 05/16/2013 | |||
| 7:00 am - 6:00 pm | Registration | ||
| 7:30 am - 5:00 pm | Breakfast Kickoff and Capitol Hill Visits All members of the Goodwill enterprise are valuable resources that help inform Members of Congress about challenges and opportunities in their states and districts. Don’t miss this opportunity to visit your Members of Congress to build and strengthen your Goodwill’s relationship and advance our policy agenda. GII will arrange meetings for those who register for this event. Attendees must also attend the “Prepare for Capitol Hill Visits” session on Wednesday at 1:45. Join us for a breakfast rally where you will receive your leave-behind packets, any last minute schedule changes and updates before heading to the Hill.
Be sure to register for the Ready, Set, Capitol Hill Session on Wednesday.
Supporting Learning Materials:
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| 8:30 am - 4:30 pm | Pre-Conference - GoodGuides(R) Grantee Annual Planning Meeting Annual GoodGuides Program Planning and Technical Assitance Meeting is open only to 2011 GoodGudies sub-recipients. The meeting will focus on providing Technical Assitance, examining grant requirements and sharing program strategies. As a result of this session, participants will:
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| 9:00 am - 4:00 pm | Pre-Conference - Beyond Jobs Andrea Carroll McNeil, Beyond Jobs Program Specialist, Goodwill Industries International, Inc. Sonya Francis, Career Services for Women Program Manager, GII This session is designed to support competency building for Beyond Jobs program managers. Program managers will explore opportunities to expand career services for women. By the end of this session, attendees will become more familiar with resources and tools utilized to; develop meaningful career and financial plans; develop career pathways for women; and increase placement opportunities for women.
Supporting Learning Materials:
Job Placements that Stick - Planning for Job Retention and Career Advancement Job Placements that Stick - Deeping Business Relationships
Click here to download file. | ||
| 1:00 pm - 4:30 pm | Pre-Conference - Annual SCSEP Business Meeting This is a closed session for SCSEP subgrantees only. Subgrantees will meet to discuss PY12 Program and Financial monitoring and Data Validation recommendations. Subgrantees will discuss best practices from the field on Recruitment, Assessments, Skill Enhancements Opportunities and Employment.
As a result of this session, subgrantees will:
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| 4:30 pm - 5:45 pm | Capitol Hill Visit Debrief How did your Hill visits go? What follow-up needs to be conducted? How can you maintain your relationship with your elected officials? Following your day on the Hill join participants in a discussion about the highlights of your day and lessons learned.
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| 6:00 pm - 7:30 pm | Welcome Reception | ||
| 05/17/2013 | ||||
| 7:00 am - 6:00 pm | Registration | |||
| 8:30 am - 9:10 pm | The Work of Hope Richard C. Harwood, Harwood Institute Session description under development. | |||
| 9:10 am - 9:30 am | Break | |||
| 9:30 am - 11:00 am | Initial Cohort Meeting | |||
| 11:00 am - 11:20 am | Break | |||
| 11:20 am - 12:00 am | Elements of Effective Strategic Philanthropy Romney Guy, Vice President of Workforce Development and Chief People Officer, Goodwill Industries of North Louisiana, Inc. J. Steuart Hoffman, Vice President – Marketing & Development , Goodwill of Western Missouri and Eastern Kansas Mike Pritchard, Vice President - Fund Development, Goodwill Industries of Denver This session will address the ways in which to think strategically about what kind of fundraising is right for your Goodwill. We will discuss approaches to thinking through your overall plan for raising money from public and private sources, assessing local competition, and developing action plans to advance your priorities.
As a result of this session, participants will:
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| 11:20 am - 12:00 am | Exploring Point-of-Contact Strategies Angela Garrett, Director of Development , Goodwill/Easter Seals Minnesota Diana Small, Annual Giving Manager, Tacoma Goodwill Angela Garrett, Director of Development, Goodwill/Easter Seals Minnesota Petra Schaumburg-Fitch, Director of Community Development, Goodwill of Central Arizona Jahna Hildebrandt, Events Manager, Seattle Goodwill Jenna Gebel, National Resource Development Program Manager, Goodwill Industries International This session will look at point of contact opportunities with shoppers, employees, program participants, board members and other community members to develop donor relationships for the long-term. We will explore strategies to grow your list of supporters and increase individual gifts to your Goodwill through tours, special events, purchasing addresses, in-store activities, and more.
As a result of this session, participants will:
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| 11:20 am - 12:00 am | Technology Learning Center | |||
| 11:20 am - 12:00 pm | Public Policy Learning Center | |||
| 11:20 am - 12:00 pm | Goodwill 20XX | |||
| 11:20 am - 12:00 pm | Strengthen and Enhance your Volunteer Programs Internal Resources Todd VandenToorn, President, Volgistics Want to know how other members of the enterprise are working with volunteers? Want to know which internal resources are available to help you manage volunteers? Are you working with different departments or program to enhance your volunteer programs? You will have the chance to meet with Goodwill members that utilizes and manages volunteers to build the organization’s capacity to help the community. This session will provide information on Volunteer Management Tools and various templetes and techniques to maxmize your program.
As a result of this session, participants will:
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| 11:20 am - 12:00 pm | Begin at Home – Engaging Staff, Shoppers and Participants in Financial Strengthening Karen Wyman, Family Financial Stability Specialist , Goodwill Industries of Northern New England Susan Smith, Director of Human Resources , Goodwill Industries of Northern New England Lynne Gaudette, Chief Administrative Officer and VP for Business Transition, Goodwill Industries of Northern New England This interactive session will explore the ways in which Goodwills can take advantage of the critical juncture between mission and business integration with regard to work supports and financial strengthening. The session will provide an opportunity to hear best practices and from peers about the ways in which they leverage financial strengthening to bridge mission and business outcomes. We will focus on successful work support strategies and their various models of implementation, including financial education as part of onboarding new employees.
CoE winners are:
Jeff Wise, Goodwill Industries of KYOWVA
Goodwill Industries of Hawaii, Inc.
Goodwill Industries of West Michigan Goodwill Industries-Essex Kent Lambton As a result of this session, participants will:
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| 11:20 am - 12:00 pm | Living Workplace Ethics to Support and Protect Internal Performance and External Trust Michael Smith, CEO, Goodwill of Southwestern Pennsylvania Marjory Pizzuti, President and CEO, Goodwill Columbus This session will focus on strengthening and protecting the Goodwill brand by establishing effective strategies to build and sustain high levels of ethical conduct throughout the organization. Workplace ethics permeates every relationship both within and external to your organization and is not limited to the more obvious breaches such as fraud, harassment and personal misconduct. Likewise, appropriate ethical conduct is not assured by conducting annual training and securing signatures on acknowledgement documents.
During this session, executive leaders, communications specialists, human resource managers and workforce development professionals will hear how local Goodwill executives have created ethics rich cultures, identified potential risks and managed ethical concerns when they arise. Participants will find this session both thought provoking and informational and will leave the session with a heightened awareness of potential risks, but expanded number of ideas to address them.
As a result of this session, participants will:
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| 11:20 am - 12:00 pm | How Inclusion Supercharges Employee Satisfaction and Performance Rick Ruiz, President, PositivePsyche.Biz Corp The ability to create inclusive work environments with engaged employees has become a key way to gain a competitive advantage in today's talent market. In recent years, however, employee engagement and job satisfaction has taken a dramatic hit following an onslaught of reductions in force (RIFs), hiring freezes, pay cuts, and increased workloads. We will explore ways nonprofits can attract, engage, and retain their top talent and transform their organizations into great places to work.
As a result of this session, participants will:
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| 12:15 pm - 1:30 pm | Luncheon: Celebrate Goodwill During this luncheon we will recognize Goodwill Member agencies who have received the Family and Financial Strengthening Centers of Excellence Award as well as Goodwill members who are graduating with the Social Enterprise Certificate offered through our Management Development Program. Prepare to be inspired by your colleagues. This luncheon requires a ticket; on-site ticket purchases will be limited. Please register for this function if you are planning to attend. Ticket: $36.00 | |||
| 1:40 pm - 2:20 pm | Goodwill 20XX | |||
| 1:40 pm - 2:20 pm | Technology Learning Center | |||
| 1:40 pm - 2:20 pm | Public Policy Learning Center | |||
| 1:40 pm - 2:20 pm | Understanding Diversity Maria Naranjo, Program Manager, Hispanic and Immigrant Services, Goodwill Industries International One size never fits all in the design of mission services. This session will help you gain a better understanding of the cultural norms and nuances of the Hispanic population in the United States. You will also learn effective methods of communication with diverse individuals. Tools such as community asset mapping, needs assessments, and other available data on the populations in your service areas provide essential information needed to customize your menu of services in each location.
As a result of this session, participants will:
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| 1:40 pm - 2:20 pm | Community College Engagement Richard Corak, Director of Workforce Development , Tacoma Goodwill Industries David Hirsch, President and CEO, Goodwill Industries of Northern Arizona Bill Browning, Senior Program Manager, Workforce Strategies Initiative, The Aspen Institute John Cardani, Executive Director of Community and Corporate Learning , Coconino Community College Liz McGinlay, Vice President of Mission Advancement, Goodwill Industries of Northern Arizona This session will explore how Goodwills and community colleges have utilized financial and leveraged resources and shared data collection strategies to build and maintain partnerships that advance both organizations' missions and goals.
As a result of this session, participants will:
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| 1:40 pm - 2:20 pm | Create Mission Strategy Using Data Gretchen Evans, Strategic Planning Consultant, Goodwill Industries International, Inc. Brad Turner-Little, Director of Workforce Development, Goodwill Industries International Create your mission strategy and program direction with easy to use data resources and tools from GII. These resources provide essential information that can guide your strategy based on facts relative to your Goodwill territory, benchmark data from other Goodwills, and industry data customized to your Goodwill. In addition to gaining a deeper understanding of the use of the ASR and CNA date resources, you will hear about the latest and greatest GII data resource, EMSI.
As a result of this session, participants will:
Supporting Learning Materials:
ASR, CNA, and EMSI will also be featured in the Technology Center. | |||
| 1:40 pm - 2:20 pm | Put Evaluation to Use: Create an Action Plan for Program Improvement Alysse Henkel, Mission Research Specialist, Goodwill Industries International This will be a live demonstration of how you and your team can use program data to collaboratively develop a structured program improvement plan. You will walk through a real-life example of how this process is used and take away materials to help you go through this process on your own.
As a result of this session, participants will:
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| 1:40 pm - 2:20 pm | Mission Strategy - High Impact Job Placement Strategies Through Business Engagement Joe Tureff, Director of Business Solutions, Goodwill of Central Arizona Kathy Badgley, Vice President Business Development and Service Delivery, Goodwill, The Amity Group This session will explore member proven strategies to effectively engage with employers to find better careers and employment opportunities for job seekers. Two members will present on how business engagement strategies have increased their job placements.
As a result of this session, participants will:
Supporting Learning Materials:
Maximizing the Mission - on MyGoodwill | |||
| 1:40 pm - 2:20 pm | Using Service Learning to Build Jobs Skills! Nicole Page, Roanoke GoodGuides Program Manager, Goodwill Industries of the Valleys, Inc. Anthony Whittaker, New York GoodGuides Program Manager, Goodwill of Greater New York and Northern New Jersey This session will examine how local Goodwills are deploying service learning to positively impact their community as well as make an environmental difference while promoting skill development through youth-led, adult supported community projects.
As a result of this session, participants will:
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| 1:40 pm - 2:20 pm | Effective Transitional Support for Veterans and Military Families Mike Tassin, Operation: GoodJob Program Manager, Tacoma, Tacoma Goodwill This session will leverage best practices and lessons learned from Operation GoodJobs program. Provide guidance on effective services and engagement strategies for Goodwills. Effective community outreach and engagement. Engagement strategies for targeted population of veterans and military families. Increase awareness of Goodwill as a service provider for transitional veteran support services.
Operation: GoodJobs Action Kit Veterans and Military Family Services Vision Paper Tacoma Community Connection Meeting Executive Summary | |||
| 2:20 pm - 2:40 pm | Break | |||
| 2:40 pm- 3:20 pm | Technology Learning Center | |||
| 2:40 pm - 3:20 pm | Workplace Flexibility: Engagement, Retention and Benefits in One Package Rob Smith, President, NetSmith Services Workplace flexibility has become a key strategy to leverage the talents and skills of today’s workforce. In this session, you will learn how flexible work arrangements such as job sharing, flexible scheduling, phased retirement, and telecommuting can drive employee engagement, productivity, retention, and benefit your organization’s bottom line. You will also examine key HR strategies for implementing flexibility as well as legal issues to consider.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Goodwill’s Role in Building the Financial Capacity of Unbanked or Underbanked Consumers This session is for Goodwill professionals who have a desire to deepen their efforts to promote the use of safe financial products that provide alternatives to predatory lenders, particularly for unbanked and underbanked consumers. Credit-building tools, secured cards, non-predatory short term loan pools coupled with financial education and coaching, are just some of the topics that will be covered.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Building a Safety Conscious Culture Starting at the Top William Oakley, CEO, Goodwill Industries of Central Florida Cathy Davis, Director of Risk Management, Goodwill of Southwestern Pennsylvania Kate Pile, Director of Risk Management and Safety, Goodwill Industries of Central Florida, Inc. This session will focus on strengthening and protecting the Goodwill brand by establishing a results oriented safety conscious culture which extends throughout all levels of the organization. Starting at the top involves placing "safety first" as a guiding principle to drive strategic planning day to day operations. Realizing positive results demands an active partnership with all employees and stakeholders. Members of executive leadership, human resource managers, and safety professionals will find this interactive session both stimulating and informational and will leave the session armed with a toolbox of proven practices and ideas to adapt and replicate.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Stay Flexible: Recruiting and Retaining Volunteers for Your Local Program Nicole Page, Roanoke GoodGuides Program Manager, Goodwill Industries of the Valleys, Inc. Britta Anderson, GoodGuides® Program Manager , Goodwill Industries of Northern Illinois Rick Hughes, Director of Community Outreach, Goodwill Industries-Manasota, Inc. Veronica Brandon Miller, Vice President - Foundation, Goodwill Manasota This session will focus on the changing face of volunteerism, including the challenges and successes volunteer program staff face in recruiting and retaining volunteers. Modern effective practices from several local Goodwills will be highlighted. The topics will range from youth mentoring programs to community based volunteer programs. Techniques and best practices will be shared with attendees.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | What Do Investors Want? Suze Francois, Senior Manager, Walmart Foundation Bonnie Howard, Director of National Partnerships, Annie E. Casey Foundation This session will explore the motivations and common elements funders and donors are looking for when selecting a recipient of their funds, especially from Goodwill. We will discuss building strategic partnerships, transparent and accountable systems, and developing evaluation systems to report impact.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Moving Up the Giving Ladder: Cultivating Lifelong Donors Carolyn Johnson, Vice President of Communications and Development, Goodwill Industries of South West Florida Jane Driscoll, Senior Vice President for Advancement, Goodwill Industries of Northern New England This session will explore several tools and tactics to help you organize and segment your donors to effectively manage cultivation activities. Whether you are a beginner or advanced development professional, this session will provide an opportunity for you to connect with your peers and learn best practices in moving donors up the giving ladder. As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Balancing Goodwill Mission and Business- Advancing Workforce Development and Business Success through Collaboration Tom Nickerson, Director of Workforce Development, Goodwill Industries International This workshop will recruit speakers from up to two members that have put together successful and proven mission/DGR partnerships. Topics to be discussed include co-location of services, coordination of services between the departments, and a begin at home strategy. Cohort overlap with workforce development and HR. As a result of this session, participants will
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| 2:40 pm - 3:20 pm | Public Policy Learning Center | |||
| 2:40 pm - 3:20 pm | Goodwill 20XX | |||
| 3:20 pm - 3:40 pm | Break | |||
| 3:40 pm - 4:20 pm | Diversify Your Teams to Better Serve Diverse Communities Kristin Ortun, Older Worker Services Program Director, Goodwill Industries International Maria Naranjo, Program Manager, Hispanic and Immigrant Services, Goodwill Industries International The intentional steps necessary to effectively serve diverse populations include hiring, training and retaining team members who are culturally competent. This session will provide ideas on how to diversify your staff by hiring people who are representative of the communities you serve--or want to serve. Learn how to leverage partnerships, volunteers and interns to build a foundation of diversity and inclusion at your Goodwill.
As a result of this session, particiapnts will:
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| 3:40 pm - 4:20 pm | Strategies for Engaging the Long Term Unemployed Heidi Kaplan, Senior Community Development Analyst, Board of Governors of the Federal Reserve System Sherry Carpenter, Vice President, Workforce Development Services, Goodwill Industries of Northwest North Carolina The long term unemployed, individuals who have been out of work for more than six months, are one of the most challenging groups in our communities to engage for services. This session will share member outreach strategies in successful engagement, career planning, and placement.
As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | Top 10 Rules for Grants Management to Ensure Program Success - Rules 1-5 You have the new grant award - Congratulations! Now you have to deliver on your promises and manage the resources the funder has given you. This session will focus on some of the internal infrastructure needed to successfully manage grants, such as accounting systems, communication planning between program and accounting teams, required written policies, and procurement practices.
As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | The Guidepost for Success: A Holistic Transition Framework Curtis Richards, Director of the Center for Workforce Development , Institute for Educational Leadership (IEL) This session will focus on the challenges youth face in transitioning to adulthood and the importance of finding and keeping work to create an economic foundation for adult independence. As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | Pathways to High Demand Careers Lameteria L. Hall, Site Director, Baltimore Community College, Year Up Scott Marshall, Director, HCM Analytics and Workforce Development, AlliedBarton Security Services Jenny Taylor, Senior Director, Program Development and Training, Goodwill Industries of North Georgia Lisa Bauer, Manager, Workforce Development, Goodwill of Greater Washington This session will identify business engagement models that build talent pipelines to meet industry needs. Learn how employers are becoming involved in talent development through learn and earn models, internship opportunities and consultation on training and curriculum development. As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | Educating Civilian Employers and Veterans Affinity Groups This session will serve to education Goodwills on identifying the differences between the needs of veterans and employers.
As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | Managing Your Needs Assessment Ryan Watkins, Phd., Associate Professor, George Washington University, Washington, D.C. Needs assessments can range from small to large, as well as simple to complex, depending on the nature of the decisions they are intended to guide. Having a process in place to plan and manage your needs assessment – whatever its size and complexity – can help ensure that no steps are missed and aid in the assessment’s overall success.
This session will cover relevant needs assessment tasks and concepts in simple groupings, and demonstrates a checklist approach to conducting a meaningful needs assessment. The checklist method will help bring into focus critical areas in the needs assessment: current results, desired results, gaps between current and desired results, alignment of gaps identified at three levels (strategic, tactical, operational), prioritizing gaps, causal analysis, and proposed solution sets. The sessions will also cover determining the overall needs assessment purpose; overall management (team, budgets, etc.); data requirements and collection; stakeholder planning; analysis; preparing findings; reporting; and follow up.
As a result of this session, participants will:
Supporting Materials: http://www.ryanrwatkins.com
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| 3:40 pm - 4:20 pm | Goodwill 20XX | |||
| 3:40 pm - 4:20 pm | Public Policy Learning Center | |||
| 3:40 pm - 4:20 pm | Technology Learning Center | |||
| 4:20 pm - 4:40 pm | Break | |||
| 4:40 pm - 6:00 pm | Cohort Meeting #2 | |||
| 6:30 pm - 9:30 pm | The Northern Virginia Fine Arts Festival Do you enjoy the arts? If you enjoy the arts, the Northern Virginia Fine Arts Festival will be a nice opportunity to cross the bridge into Virginia for a nice relaxing evening out. The Northern Virginia Fine Arts Festival brings artists and art lovers together on the streets of Reston Town Center to enjoy a wide range of art including hand crafted, one of a kind artwork, contemporary and original performances, artist demonstrations, acclaimed children’s activities, and live music. For more information: click here. There are plenty of restaurant options within the vicinity of the festival ranging from low to high entrée options.
Ticket Price: $15.00 (only includes transportation to and from the hotel).
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| 6:30 pm - 9:30 pm | An Evening at the Kennedy Center – Shear Madness Join colleagues for an evening of networking while you enjoy Shear Madness. Shear Madness is the comedy whodunit that lets the audience solve the crime! Set in present-day Georgetown, Shear Madness engages locals and visitors alike as armchair detectives to help solve the scissor-stabbing murder of a famed concert pianist who lives above the Shear Madness unisex hairstyling salon. The show combines up-to-the-minute improvisational humor and a mixture of audience sleuthing to deliver a unique performance. The Kennedy Center has several restaurants for participants to have dinner before the show, which begins at 8:00 p.m. Click Here to learn more about the Shear Madness performance at the Kennedy Center.Click here to see a youtube preview of Shear Madness.
   Ticket Price: $45.00 (includes transportation to and from the hotel and performance). Please note dinner is not included in the ticket price. | |||
| 05/18/2013 | ||||
| 7:00 am - 6:00 pm | Registration | |||
| 8:30 am - 10:10 am | Town Hall | |||
| 10:10 am - 10:30 am | Break | |||
| 10:30 am - 11:10 am | Goodwill 20XX | |||
| 10:30 am - 11:10 am | Technology Learning Center | |||
| 10:30 am - 11:10 am | Climbing the Skills Attainment Ladder Ben Espitia, Director of Workforce Development, Goodwill, Serving the People of Southern Los Angeles County James S. Lander, Veterans and Military Family Services, National Program Manager, Goodwill Industries International, Inc. Ruth L. Ifill, Vested in Veterans Program Manager , Goodwill Industries International, Inc. Adele Chodorow, Regional Director, CAEL (The Council for Adult and Experiential Learning) This session will explore high impact learning models for employees and clients such as stackable credentials, short-term industry-recognized certificates and prior learning assessments. Learn how populations like Veterans, dislocated workers and the under employed can translate their unique proficiencies to climb the skills attainment ladder.
As a result of this session, participants will:
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| 10:30 am - 11:10 am | Overcoming Employment Challenges for Older Workers Vivian Bush, Manager of Workforce Development Administration, Goodwill Industries of Houston Jennifer Lynch, Career Center Coordinator, Goodwill of Western & Northern Connecticut, Inc. This session will look at effective employment strategies for oder job seekers. Hear what Goodwill members are doing as they develop successful service delivery models for older job seekers.
As a result of this session, participants will:
Supporting Learning Materials: Click here to download Older Workers, Rising Skill Requirements, and the Need for a Re-envisioning of the Public Workforce System By Maria Heidkamp, John J. Heldrich Center for Workforce Development, Rutgers University
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| 10:30 am - 11:10 am | How to Effectively Use Labor Market Information - GII's New Data Tool Alysse Henkel, Mission Research Specialist, Goodwill Industries International GII has a new "real time" labor market information tool that can customize report by member territory. This session will review the tool, its features and opportuntiies for reporting.
As a result of this session, participants will:
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| 10:30 am - 11:10 am | Mistakes to Success Roadmap Robert Giloth, Vice President, Center for Community and Economic Opportunity, Annie E. Casey Foundation Based on the book Mistakes to Success: Learning and Adapting When Things Go Wrong co-authored by Bob Giloth and Colin Austin and on their associated Practical Guide, this presentation provides new ideas for how to approach your planning process. It will provide attendees with an introduction to this dynamic concept and demonstrate a simple set of tools to get started; to build the habit; and to build a learning culture. It will describe tools that are as simple to use.
Copies of the Guide will be made available to attendees. The presentation builds on the conference theme of Designing Goodwill into the Future and attendees in the cohort of Strategic and Futuristic Planning = Organization Growth should attend as well as other conference attendees.
As a result of this session, participants will:
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| 10:30 am - 11:10 pm | Earn and Learn: For Limited English Proficient Particpants Latinos need job skills, and they need to be proficient in English. This session will help you design a robust job training program for non-English speakers. Learn how integrating English skills training and job training can help job seekers go to work more quickly. The need to earn and learn can be met by providing standard English as a Second Language (ESL) classes and customized Vocational ESL, which contextualizes language learning by using terminology, vocabulary, examples, and other information for specific industries and occupations. Classroom training in job readiness, computer skills, financial strengthening, microenterprise and other topics in Spanish and English are valuable resources for limited English proficient job seekers.
As a result of this session, participants will:
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| 10:30 am - 11:10 pm | Top 10 Rules for Grants Management to Ensure Program Success - Rules 6-10 There are several tools and processes that help grant managers stay on top of their program and spending performance. Successful program operations are supported by performance and spending plans, systems for internal evaluations and modifications, record keeping, and a sustainability planning process.
As a rsult of this session, participants will:
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| 10:30 am - 11:20 pm | Pathways to Skill Attainment - Youth Success through Community Partnerships Rosanna Stephens, Director of Planning and Program Development, Seattle Goodwill Robert Jones, Youth Program Coordinator, Seattle Goodwill Industries This session will be helpful for Youth and Workforce Development staff. The focus of the session is on how local Goodwills can support youth transition through partnerships with community colleges.
Seattle Goodwill has entered into strategic partnerships with community organizations to improve outcomes and increase access to college and career resources. | |||
| 10:30 am - 11:10 am | Public Policy Learning Center | |||
| 11:10 am - 11:30 am | Break | |||
| 11:30 am - 11:10 am | Goodwill 20XX | |||
| 11:30 am - 12:10 pm | Public Policy Learning Center | |||
| 11:30 am - 12:10 pm | Technology Learning Center | |||
| 11:30 am - 12:10 pm | Financially Fit for Success- Financial Stability Resources and Services Strengthen Goodwill Employees and Their Families Kammi Siemens, Financial Family Stability Program Director, Goodwill Industries International This workshop will recruit speakers from up to two members that have successful models for extending financial services and resources for their DGR and other employees. Cohort overlap with family financial stability and HR.
As a result of this session, particpants will:
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| 11:30 am - 12:10 pm | HR and Business Ethics Patti Hampton, Vice President/Managing Partner , Nonprofit HR Ethical conduct by all employees is essential for an organization to succeed and prosper. Human Resources should always take the lead and install an ethical culture throughout their organization. This can be easily accomplished in a fashion that encourages employee by-in instead of requiring employee compliance through dozens of rules and regulations.
As a result of this session, participants will:
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| 11:30 am - 12:10 pm | VITA, MyFreeTaxes Partnership Targeted Audience: Those interested in learning about free tax preparation services, how to offer and/or support free tax preparation services, those interested in learning about tax credits, those interested in implementing or complementing financial wellness and education programs and those interested in learning about MyFreeTaxes, how it has been implemented at Goodwills and the success and challenges of implementing MFT.
The session will explain what VITA is, integrating online filing into existing traditional VITA sites and the benefits of having "fusion sites" (locations with traditional and online filing). Earned Income Tax Credit (EITC), Child Tax Credit (CTC) and their impacts on Family Financial Stability. We will discuss the MyFreeTaxes (MFT) partnership, how MFT fits as a wrap-in service for other programs, and how it was successfully implemented at Goodwills. We will also explore digital and social marketing strategies for promoting free tax preparation services.
As a result of this session, participants will:
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| 11:30 am - 12:10 pm | Engaging Donors Online through Multichannel Strategies Shanna Gidwani, Digital Media Manager, Goodwill of Greater Washington Nicole McIntosh, Director of Advertising, Goodwill of North Georgia Jenna Gebel, National Resource Development Program Manager, Goodwill Industries International More organizations are using the Internet to reach donors than ever before and more individuals are choosing to make donations to nonprofits online. This session will provide a deep dive into online tactics that can help you engage, attract, and cultivate online donors through a multichannel fundraising approach.
As a reult of this session, participants will:
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| 11:30 am - 12:10 pm | Why Invest in Goodwill? Jim Williams, Vice President of Fund Development, Goodwill Industries - Suncoast, Inc. Diane Schoenthal, Executive Vice President and Chief Development Officer , Goodwill Industries of Greater New York and Northern New Jersey, Inc. This session will dive into how to make the case for funders to invest in Goodwill. We will explore the ways in which we build our argument for an investment to public, private, and individual donors, and the unique competitive advantages Goodwill offers.
As a reult of this session, participants will:
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| 11:30 am - 12:10 pm | Building Financial Stability: Volunteers as Financial Coaches Courtney Geiger, Director of Mission Services , Goodwill Industries of Northern Illinois. This session will explore how local business volunteers are shaping Goodwill financial education programs. Learn how to start or advance your financial coaching programs, some on a shoestring budget.This session will also highlight the innovative work being done in 3-4 local Goodwillls to forge partnerships to deliver services to make their employees more financially stable.
As a result of this session, participants will:
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| 12:15 pm - 1:30 pm | Luncheon: Celebrate Goodwill Did you know that Goodwill has two spokespersons who blog, speak, collaborate with external organizations all on behalf of the Goodwill enterprise. Join Evette Rios and Lorie Marrero as they discuss how they can support your Goodwill with promotional efforts and more. For more information on Evette rios click the following link: http://evetterios.com/; for more information about Lorie Marrero click here: http://www.loriemarrero.com/. This luncheon requires a ticket; on-site ticket purchases will be limited. Please register for this function if you are planning to attend.
Ticket: $36.00
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| 1:40 pm - 2:20 pm | The Powers that Be: Engaging all Levels in Advocacy Seth Turner, Senior Director, Government Affairs and Public Policy, Goodwill Industries International Laura Walling, Director of Advocacy and Legislative Affairs, Goodwill Industries International Everyone in your agency including the Board Chair, the CEO, the program participant, and the store cashier is a vital and powerful voice to elected officials. Get practical advice on how to increase and manage the involvement of all Goodwill stakeholders in your advocacy initiatives.
As a result of this session, participants will:
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| 1:40 pm - 2:20 pm | Business Engagement through Corporate Volunteer Strategies This session will offer attendees a framework to weave corporate volunteer and employee engagement into their business engagement strategies. We will examine various tactics such as direct volunteerism, the evolving role of advisory councils, and leveraging across Goodwill's business lines to generate volunteer opportunities for corporate partners.
As a result of this session, participants will:
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| 1:40 pm - 4:40 pm | Mission Integration Workshop Wandia Gachari, DGR Consultant & Analyst, Goodwill Industries International Alysse Henkel, Mission Research Specialist, Goodwill Industries International Joylin Kirk, Director of Mission Services, Goodwill Industries International Have you ever wondered where your Goodwill would fall along the mission integration continuum? Join the mission integration workshop to review your Goodwill's mission integration practices, learn how your Goodwill could increase the integration of mission and business and develop an action plan to implement.
As a result of this session, participants will:
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| 1:40 pm - 4:40 pm | Message the Mission Goodwill Industries International (GII) is releasing refreshed and revised materials on maximizing the Goodwill Brand. These materials will include branding and messaging strategy for Goodwill's mission services for the first time! This workshop will provide participants the opportunity to “go deep” in understanding how to use these new brand materials to Message the Mission.
As a result of this session, participants will:
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| 1:40 pm - 4:40 pm | Active Shooters: A Case to Plan and Survive Frank McGuire, Manager of Developmental Disability Services, Goodwill Easter Seals Miami Valley Heath Schlagetter, Loss Prevention Manager, Goodwill Easter Seals Miami Valley This session focuses on strengthening the Goodwill business by creating a safer environment for employees, shoppers and persons served. Random acts of violence have plagued our schools, shopping centers and neighborhoods, leaving a wake of prolonged physical harm, mental trauma and death. Knowing the facts and having a plan in place is critical to reversing such trauma and saving lives. Most institutions and organizations rely on traditional stand-alone "lockdown" protocols that can be deadly if you are in a location which cannot be secured or your secure location is breached by the intruder. When faced with an Active Shooter, the ALiCE Program, (Alert, Lockdown, inform, Counter, Evacuate) prepares individuals who may find themselves facing a violent intruder. A comprehensive approach integrates strategies using environmental design, technology, communication, law enforcement response and proactive mindset for those in immediate danger. Violent intruder defense training is needed at every institution or organization to Save Lives! The majority of casualties from Active Shooter events happen within the first four to ten minutes. The critical gap in time between when Law Enforcement arrives is where the ALiCE program concentrates.
During this session, Goodwill employees from all departments and functional roles will learn how to plan to protect, defend and survive an active shooter event. Participants will leave the workshop armed with helpful information to identify risks and practical strategies to share with their local Goodwill organizations.
As a result of this session, participants will:
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| 1:40 pm - 4:40 pm | Building the Local Education and Career Support System of the Future Today This session will engage attendees in developing the ideal career pathway system that supports the needs of their local community. This session is ideal for workforce development professionals, community college leaders, and case management professionals.
As a result of this session, partipants will:
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| 1:40 pm - 4:40 pm | Poverty Simulation – A Virtual Experience Heather Lockard, Training and Development Manager , Missouri Association for Community Action The Community Action Poverty Simulation (CAPS) moves people to think about the realities of poverty and engages participants in developing community solutions. It is a unique tool designed to educate everyone, from policy makers to local community leaders, about the day to day realities of life with a shortage of money and an abundance of stress.
During a simulation, participants role-play the lives of low-income families, from single parents trying to care for their children to senior citizens trying to maintain their self sufficiency on Social Security. The task of each family is to provide food, shelter and other basic necessities during the simulation while interacting with various community resources staffed by resource volunteers. Although it uses "play" money and other props, fictional scenarios, and time limits, CAPS is not a game. It is a simulation tool that enables participants to view poverty from different angles in an experiential setting.
CAPS is a copyrighted tool made available by the Missouri Association for Community Action to organizations that want to promote a greater understanding of poverty.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | Best Practices in Nonprofit Talent Management Strategy Anna M. Spriggs, Vice President, Human Resources, LEGACY Does your organization have a comprehensive strategy in place to meet your critical talent needs over the next five or ten years? According to sector-wide studies the chances are that your organization does not. In this presentation, you will explore the main demographic and other drivers of today's fierce competition for critical talent, the components of an integrated talent management strategy, and some tactics for making this strategy a real priority at your organization. As a result of this session, we will gain concrete and applied definitions, real-world examples, and the ability to immediately use the tools from this event in our organization.
As a result of this session, participants will:
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| 2:40 pm - 3:20 pm | State Government: Problems, Predictions and Priorities This session will provide an overview of state legislative trends and a look at budget implications for state and local governments. Share best practices and lessons learned as participants will have an opportunity for round-table discussions on state level issues.
As a result of this session, participants will:
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| 3:40 pm - 4:20 pm | Building Your Leadeship Bench – Succession and Leadership Continuity Jerry Mabe, CEO, RightPath Resources, Inc. Learn strategies and methods employed by Fortune 500/1000 companies as well as other Goodwill’s to successfully build their leadership bench strength. See real time examples of the steps you can take to lead your organization on the path of Leadership Continuity. Simplify the succession process by understanding the “S.A.I.D.”Approach to evaluating and developing your leadership bench strength – Strategy, Assess. Identify, and Develop. RightPath Resources currently works with over 40 Goodwill’s as well as many Fortune and global companies. From that experience, RightPath CEO Jerry Mabe, offers you proven methods to develop YOUR leadership bench.
As part of session attendance, you will have advance access to a complimentary sample of the behavioral tools discussed in the session (Path4/6). To receive this $95 assessment for free, email contact@rightpath.com and reference GII Spring Event. We will send you instructions by email to complete the online assessments and print your reports. Bring your reports with you to the session to learn how they are used in the Continuity process.
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| 3:40 pm - 4:20 pm | Leveraging GII's Public Policy Agenda Seth Turner, Senior Director, Government Affairs and Public Policy, Goodwill Industries International Laura Walling, Director of Advocacy and Legislative Affairs, Goodwill Industries International Paul Seifert, Senior Public Policy Specialist, Goodwill Industries International This session will provide an overview of GII’s legislative agenda providing in-depth information and discussion of key policy issues while also providing an overview of the political landscape.
As a result of this session, participants will:
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| 4:40 pm - 6:00 pm | Cohort Meeting #3 | |||
| 6:30 pm - 9:30 pm | Georgetown Night Out with Dinner on Your Own Join your colleagues for a lively night out in Georgetown at your own leisure. Georgetown offers a one-stop urban playground for superior shopping, dining, culture and more. Your playground awaits. Click here for more information on what to and where to go in Georgetown.
Ticket Price: $15.00 (includes transportation to and from the hotel. Dinner is on your own).
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| 6:30 pm - 9:30 pm | Georgetown Night Out with Group Dinning Join your colleagues for a lively night out in Georgetown at Paper Moon an Italian restaurant. In the heart of Georgetown, Paper Moon offers a three-course Italian family style meal within a comfortable setting. This time can be used to extend conversations started in your cohorts, in the hallways and beyond.
Ticket Price: $45.00 (includes transportation to and from the hotel and the meal).
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| 6:30 pm - 9:30 pm | Capitol Hill Evening Dine Around The Capitol Hill Evening Dine Around combines a cultural, historic, and architectural tour with a multi-‐course progressive meal. The result is a multiple hour dining experience that will expand and challenge the palette with an array of flavors, tastes, and textures. During the Evening Dine Around Tour, you will enjoy a series of dishes from two restaurants nestled beside quaint row houses and clustered down barracks row. You will meander through the neighborhood that John Philip Sousa and J. Edgar Hoover called home. Enjoy a variety of food that follows the culinary history of this diverse Washington DC neighborhood.
Ticket Price: $45.00 (includes the cost of the meal, tour and, transportation to and from the hotel).
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| 05/19/2013 | |||||
| 7:00 am - 4:00 pm | Registration | ||||
| 8:30 am - 9:10 am | Framework of Poverty/Class in the Workplace Presented by Dr. Ruby Payne, Author, Framework of Poverty and Class in the Workplace
Session description under development
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| 9:10 am - 9:30 am | Break | ||||
| 9:30 am - 10:10 am | Building Program Evaluation Systems This session will walk through the steps that Goodwill Denver went through to build their program evaluation systems. You will leave with tips for gaining leadership buy-in and how to create a culture of evaluation. Goodwill Denver will also share how they expanded their evaluation efforts from just focusing on youth to now working with many other programs, including their disabilities program and adult employment program.
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| 9:30 am - 10:10 am | Get in Front of the Wave: Healthcare Reform and the Nonprofit Sector Sidney Abrams, Senior HR Consultant, Nonprofit HR Joe Potosky, Director-Employee Benefits, MV Financial Group Lucy Tannozzini, Vice President of HR and Organizational Development, Goodwill Industries International Moderator: Lucy Tannozzini - The Patient Protection and Affordable Care Act is here and the reforms to our nation’s healthcare function are in the process of being reformed. The “Pay or Play” debate slated to take effect in 2014 has to be worked through by all organizations in the next months dependent upon when your organization’s benefits plan year begins. Join us as we drill into the ACA and look for some answers for your organization.
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| 9:30 am - 10:10 am | Equipping Leaders for the Home Team: Skills Attainment for Goodwill's Workforce Joylin Kirk, Director of Mission Services, Goodwill Industries International This session will take an in-dept look at how Goodwills are building career paths through skills attainment. Programs that will be discussed include: train-the-trainer manager program; Goodwill Social Enterprise Management Certificate; tuition advancement/reimbursement. Cohort overlap with HR, skills attainment, workforce development, and leadership and development.
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| 9:30 am - 10:10 am | Strategic Alliances: A Pathway to Business Engagement Goodwill is a multi-faceted organization. We are a workforce development intermediary AND a social enterprise; we run laundries and guide people's resume development. We provide skills training opportunities and run online book auctions. What happens when Goodwill engages in relationship building with community businesses that address our triple bottom line, people-planet-profitability? This session will explore the dynamic implications of shifting Goodwill's understanding of employer to business for both mission and social enterprise growth. As a result of this session, participants will:
Supporting Learning Materials: | ||||
| 9:30 am - 10:10 am | The Future of Nonprofit HR: What's Next for the Profession Lisa Brown, President and CEO, Nonprofit HR Solutions According to the 2013 Nonprofit Employment Trends Survey less than 20% of nonprofit organizations have a HR professional on staff and most of those individuals have other duties outside their HR responsibilities. How do HR professionals prioritize the needs of their organizations when they have access to few resources as compared to other functions such as programs and fundraising? What innovations in practices and changes in attitude are needed within HR to strengthen their organizations and their profession? Lisa Brown Morton has spent the past 14 months exploring these questions. Join her as she shares what she has found and what she feels is a way forward for nonprofit HR.
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| 9:30 am - 10:10 am | Follow up with Ruby Payne Session description under development. | ||||
| 9:30 am - 10:10 am | Hiring for Fit Sheri McHugh, Vice President, Training and Coaching, RightPath Resources, Inc. Hiring for Fit is a proven process and tools designed to hire and promote the right people for the right fit. See what’s helping 33 Goodwill’s reduce turnover in key positions.
As part of session attendance, you will have advance access to a complimentary sample of the behavioral tools discussed in the session (Path4/6). To receive this $95 assessment for free, email contact@rightpath.com and reference GII Spring Event. We will send you instructions by email to complete the online assessments and print your reports. Bring your reports with you to the session to learn how they are used in the interview and hiring process.
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| 10:10 am - 10:30 pm | Break | ||||
| 10:30 am - 12:00 pm | Final Cohort Meeting | ||||
| 12:15 pm - 1:30 pm | Luncheon: Dare. Dream. Do Are you ready to implement everything you learned over the past few days. Whitney Johnson, author of Dare. Dream. Do. will give conference attendees strategies they can use to achieve dare, dream and do. Click the following link to learn more about Whitney Johnson: http://whitneyjohnson.com/. This luncheon requires a ticket; on-site ticket purchases will be limited. Please register for this function if you are planning to attend.
Ticket: $36.00 | ||||
| 1:30 pm - 7:00 pm | Poverty Simulation Facilitator Training Heather Lockard, Training and Development Manager , Missouri Association for Community Action This facilitation training is for poverty simulation participants who want to educate their community back home. The facilitator training will allow participants to become familiar with the components of the CAPS kit, the facilitation process and tips for conducting an efficient and effective simulation with local board members, community partners, employees, and program participants.
Supporting Learning Materials: http://www.communityaction.org/Default.aspx; | ||||
