In this technological savvy world, the use of social media for communication and marketing opportunities has become an indispensable tool for most organizations. Early adopters will share their top 10 social media marketing strategies for travel suppliers.

Travel Management Nuances: Spotlight on India

Speakers:

Timothy Tan - Regional Director of Sales South East Asia, Mandarin Oriental Hotel Group

Aditya Loomba – Director, ECOs India

M V Shastry - Market Development Director for South Asia, Travelport GDS

Amarnath Lal Das - General Manager, Corporate Travel, Accenture - India

Indiver Rastogi - Senior Vice President & Head - Global Enterprise Business, Thomas Cook (India) Ltd

Natasha Mehta - Regional Director, Sales - Premier Hotels of Asia Pte. Ltd.

Travel professionals will immerse themselves in India as local market experts explain regional insights and cultural nuances for managing travel in this uniquely diverse market. In this speed-learning session focused on regional nuances and country-specific challenges within India, attendees will participate in discussion led by regional specialists from India.

14:30pm -15:30pm AUG. 21

Smart Data: Turning Big Data into Travel Insights

Speakers:

Steve S.Smith - Vice President Global Sales, The Americas, Japan Airlines

Georgie Farmer - Global Travel Sourcing Manager, Global Procurement Group, Microsoft Corporation

Lachlan McEwen - Senior Solutions Manager, Global Accounts, Concur Technologies

John Holden - Executive Director , Corporate Services and Real Estate, Goldman Sachs, Singapore

Speakers:

Aileen London - Senior Manager, Global Meeting Service- JAPAC, ORACLE Global Procurement and Travel

Sathia Moorthy - Director of Sales, Suntec Singapore

Paulyn Lim - APJC Region Meetings Manager, Global Strategic Meetings Management, Cisco Systems Inc.

Lisa Hopkins - Managing Director, Asia Pacific, BCD M&I

Pat Chua - Apple Travel and Meeting Services, APAC

Managing transient business travel has traditionally been the main role of corporate travel managers. However, many travel managers are increasingly wearing at least two hats, including one for strategic meetings management. Join meetings management veterans who will share best practices and strategies for successfully incorporating strategic meetings management into the travel program.

What Mobile Apps Are Your Travelers Using?

Speakers:

Brian Chan – ACTE student member of The University of Hong Kong

Jeffry Tan – Regional Manager, Amadeus

Bruce Wang – Technical Evangelist, Microsoft

What apps are your travelers’ favorites? What apps should you recommend to travelers? A travel app guru will introduce a variety of popular apps for expense management, flight assistance, ground transportation, itinerary management, travel bookings, and more.

Traveler Safety & Duty of Care: Spotlight on China

Speakers:

Elaine Huang – Travel Category Manager GCR, Microsoft

Dr. Craig Stark – Regional Medical Director, Government Services- Asia Pacific, Middle East and Africa, International SOS

Conny Wong – Regional Travel Manager - Asia, Marsh & McLennan Companies

Kurt Gao – Director of Sales, Key Travel Solutions

Travel professionals will immerse themselves in China as local market experts explain traveler safety concerns and duty of care guidelines for this uniquely diverse market. Attendees will have an opportunity to participate in the discussion and pose questions to multiple China specialists.

11:45am -12:45pm AUG. 22

Optimizing the Relationship with Your Account Manager

Speakers:

Sandeep Shastri –Vice President and General Manager, AMEX India

Gerald Gan - Regional Business Partner, AstraZeneca Travel Service

The nature of buyer-supplier relationships has been undergoing dramatic changes. Hence, the relationship with your Account Manager has a critical role. This session will focus on building successful relationships with your account managers.

The Evolving Roles of Travel Professionals: Do You Have the Competencies Needed for the Future?

Speakers:

Andrew Chan - CEO, ACI HR Solutions Limited.

Cengiz Inceosman – General Manager, Turkish Airlines, Singapore

Meredith Smith - MSD, Travel & Meeting Services Director, SBS Enterprise Shared Services

What competencies will be required for travel professionals to succeed in a future that is fast-changing, knowledge-intensive and increasingly global? How do future skills sets differ from those you rely on today? Leave this session with a list of the competencies you want to develop to remain competitive among your peers in the travel industry.

Digital Disruption: The Next Wave of Innovation and its Impact on Business Travel

Speakers:

Dr. Andy Nazarechuk - Dean, American Degree Program, Taylor's University

Craig Southee - Head of Consulting ASPAC, HRG Australia

Sources of digital power have unleashed disruptive forces that are completely altering business as we know it. Our speakers will enlighten participants with innovative ways to manage through digital disruption in business travel.

Travel Management Nuances: Spotlight on Emerging Markets in Asia

Speakers:

Andy Tan - Vice President, Sales, Pan Pacific Hotels Group

Kurt Knackstedt - Global Category Lead Travel and Expense Management, Global Sourcing – Services, Rio Tinto

Andrew Yeo - Vice President for Operations, Asia Pacific, BCD Travel

Travel professionals will immerse themselves in Emerging Markets in Asia as local market experts explain regional insights and cultural nuances for managing travel in these uniquely diverse markets. In this speed-learning session focused on regional nuances and country-specific challenges within these countries, attendees will participate in discussion led by regional specialists.

14:45pm - 15:45pm AUG. 22

Uniquely positioned industry observers will candidly share their insights and opinions about the trending news stories in business travel. Get caught up on the industry headlines and find out how these stories may impact you.

Compliments of:

Incorporating Strategic Meetings Management into Your Travel Programme

Speakers:

Aileen London - Senior Manager, Global Meeting Service- JAPAC, ORACLE Global Procurement and Travel

Sathia Moorthy - Director of Sales, Suntec Singapore

Paulyn Lim - APJC Region Meetings Manager, Global Strategic Meetings Management, Cisco Systems Inc.

Lisa Hopkins - Managing Director, Asia Pacific, BCD M&I

Pat Chua - Apple Travel and Meeting Services, APAC

Managing transient business travel has traditionally been the main role of corporate travel managers. However, many travel managers are increasingly wearing at least two hats, including one for strategic meetings management. Join meetings management veterans who will share best practices and strategies for successfully incorporating strategic meetings management into the travel program.

Leadership Development: How to Manage Change

Speakers:

Kaushik Gopal - Coaching Talent Manager and Faculty, Centre for Creative Leadership

Sandeep Shastri –Vice President and General Manager, AMEX India

The travel industry has witnessed more changes in the past five years than it has in the previous fifty. The frequency and pace of change in this industry is forcing travel professionals to adapt quickly or become obsolete. A change management expert will walk attendees through specific strategies and techniques to help them more easily and successfully manage through professional and organizational changes.

Traveler Safety & Duty of Care: Spotlight on China

Speakers:

Elaine Huang – Travel Category Manager GCR, Microsoft

Dr. Craig Stark, Regional Medical Director, Government Services- Asia Pacific, Middle East and Africa, International SOS

Jessica Jia - Travel Specialist, Asia Pacific & Middle East, BP

Kurt Gao – Director of Sales, Key Travel Solutions

Travel professionals will immerse themselves in China as local market experts explain traveler safety concerns and duty of care guidelines for this uniquely diverse market. Attendees will have an opportunity to participate in the discussion and pose questions to multiple China specialists.