ACTE’s General Sessions highlight inspiring and informative keynote speakers who will provide attendees with fresh perspectives. Keynoters are highly regarded innovators and thought leaders, whose presentations will fuel energy and creativity. You are sure to come away with renewed insight and new ideas to apply to your business strategies.
Morning General Session 9:30 – 10:45 AUG. 21
Ms. Yeoh Hoy Chin
Regional Director, Financial & Distribution Services,
Asia Pacific
International Air Transport Association (IATA)
New Horizons in the Commercial Airline Industry
We are living in an increasingly digital, mobile world where the pace of change is exponential. Gen Y travelers are very different customers than their predecessors. Consumer technology devices have altered the travel industry forever. Even the future of airline distribution is experiencing unprecedented change. As Regional Director, IDFS - Asia Pacific for IATA (which settled more than USD 60 Billion in 2012), Ms. Yeoh Hoy Chin will provide ACTE attendees with a global and regional outlook for the commercial airline industry. She will recap the key changes taking place and describe the road ahead.
Ms. Yeoh is responsible for the areas of Airline Distribution and Financial Services in the Asia Pacific region. Prior to working for IATA. Ms. Yeoh held multiple positions with Abacus International.
Afternoon General Session 15:45 – 16:30 AUG. 21
 Imtiaz Muqbil
Executive Editor |
New Horizons in Asia: The Rise of the Asian Century and its Impact on Travel
Mr. Muqbil will describe the key geopolitical, demographic, environmental, social, and cultural changes underway in the Asia Pacific region, and how the travel industry is and will be affected.
A native of Mumbai, and now a naturalized Thai citizen, Imtiaz Muqbil has been covering the Asia Pacific travel & tourism industry for more than 30 years. His previous positions include the Thailand Bureau Chief and Chief Correspondent, TTG Asia, and PATA Travel News. He is now the Executive Editor of Travel Impact Newswire. |
 Dr.
Andy Nazarechuk
Dean, American Degree Program Taylor's University Immediate Past President, APacCHRIE |
New Horizons in Social Collaboration Dr. Andy Nazarechuk, a self-proclaimed social media junkie, will share examples of how the corporate travel industry could and should be employing the power of social collaboration tools. An internationally renowned speaker, Dr. Andy Nazarechuk is the immediate Past President of APacCHRIE (Asia's largest hospitality educators association) and the newly appointed Dean of the American Degree Program at Taylor's University, Malaysia. Having served on several prestigious committees, including the United Nations World Tourism Panel of Tourism Experts, Dr. Andy is a leader in both the academic and the professional worlds of hospitality development. |
Afternoon General Session 16:00 – 17:15 AUG. 22
 David Lim
APAC Markets Director, Client Solutions
Center for Creative Leadership
|
New Horizons in Boundary Spanning Leadership There is no shortage of boundaries in today's challenging business environment. When times are tough, organizational silos get taller, world views shrink, attitudes narrow, and positions tighten. Business executives acknowledge a mission-critical gap in the ability of leadership to work effectively across boundaries - cultural, functional, geographic, and organizational. David Lim, APAC Markets Director for the Center for Creative Leadership, a top-ranked, globally recognized provider of executive education, will share stories of organizations that are successfully putting boundary spanning into practice, and identify specific tactics you can use to effectively bridge boundaries. Mr. Lim has more than 20 years of experience in organization management consulting, with a a specialization in business & organization strategy improvement and organizational change management. He is currently an Adjunct with the University of SIM. |
