Meet With Our Analysts On-Site
Forrester forums offer unparalleled opportunities for face-to-face meetings with our best-in-class analysts & experts. Forum attendees can choose to meet with our analysts & experts one-on-one or in small groups, in order to explore individual issues and solutions.
Analysts & Experts
Thomas Husson, VP, Principal Analyst
Coverage: Apple, Consumer Mobile Activities, Contextual Marketing, Digital & Mobile Wallets, Geospatial Solutions, Internet of Things (IoT), Mobile Advertising, Mobile Apps, Mobile Marketing, Mobile Web, Wearables
Michelle Beeson, Analyst
Coverage: Digital Business, Luxury Retail, Mobile Commerce (mCommerce), Omnichannel Customer Experience, Omnichannel Retail, Retail, Web-Influenced Sales, eCommerce
Enza Iannopollo, Senior Analyst
Coverage: Data & Information Protection, Data Management, Digital & Electronic Signatures (eSignatures), Encryption, Governance Risk & Compliance (GRC), Privacy Rights Management
Rusty Warner, Principal Analyst
Coverage: Business Intelligence, Campaign Management, Customer Analytics, Customer Intelligence, Database Marketing, Enterprise Marketing Platforms, Marketing Automation, Marketing Resource Management (MRM), Teradata
Karine Cardona Smits, Senior Analyst
Coverage: Agile, Application Development Methodologies, Chatbots, Consumer Mobile Activities, Customer Centricity, Customer Emotion, Customer Experience Ecosystem, Customer Experience Management, Customer Experience Measurement, Customer Experience Strategy, Customer Journey, Customer Journey Mapping, Customer Understanding, Design Thinking, Digital Customer Experience, Gamification, Mobile Application Platforms, Mobile Apps, Personas & Scenarios, Prototyping & Wireframing, Responsive Design, Self-Service, Service Design, Usability Testing, User Experience, Web Design Standards, Web Development
Jennifer Wise, Principal Analyst
Coverage: Artificial Intelligence (AI), Customer Engagement, Customer Experience Strategy, Customer Journey, Experience Design, Innovation, Interaction & UI Architecture, Mobile Engagement, Personalization Research & Development (R&D), Usability Testing, User Experience, Virtual Reality
Sam Stern, Principal Analyst
Coverage: Customer Centricity, Customer Experience Management, Employee Engagement, Employee Experience