2017 Exhibitor
Manual
Download a print-friendly version of the 2017 Exhibitor Manual here.
Show information
- Date: November 3, 2017
- Show hours: 8 a.m. - 3 p.m.
- Venue: Scotiabank Convention Centre, 6815 Stanley Avenue, Niagara Falls, ON L2G 3Y9
- Show location: Exhibit Hall A on the main level
Key contact
The 2017 Conference and Trade Show is managed by the staff of the Ontario Non-Profit Housing Association (ONPHA):
Sunny Chen, Coordinator, Conference and Events
Ontario Non-Profit Housing Association
489 College Street, Suite 400, Toronto, ON M6G 1A5
Phone: 416-927-9144 ext 126 Toll free: 1-800-297-6660
Email: conference@onpha.org
Conference website: conference.onpha.on.ca
2017 Exhibitor Manual
- Important deadlines
- Important contact information
- General show information (move-in/out schedule, exhibitor registration, loading dock, floor plan, etc.)
- Exhibitor service order forms/online ordering information
- Hotel and travel
- Connecting with you audience: Marketing opportunities
Important deadlines
| Exhibitor to-do list | Deadline |
| Review and update company profile: Contact information and description displayed in printed Trade Show Directory | September 8 |
| Full payment due for exhibitor booth, sponsorship and advertising | September 29 |
| Book hotel accommodations at a discounted rate (please book as early as possible) | October 2 |
| Order audio-visual services from AV Canada at a discounted rate | October 6 |
| Order exhibitor services from Stronco at a discounted rate. Services include: Advance show receiving and shipping labels, flooring covering, furnishing and accessories, labour (installation and dismantling), material handling, and signage. | October 11: |
| Order exhibitor services from Scotiabank Convention Centre at a discounted rate. Services include: Electrical, Internet (wired and wireless), lighting, janitorial services, and parking. Use show code: 476682747 | October 12 |
| Complete online exhibitor registration for badges and gala tickets | October 13 |
| Order advanced show receiving services from Stronco | October 23 |
| Pick up exhibitor badge(s) at Exhibit Hall A | November 2, 11 a.m. - 6 p.m. |
| Complete booth installation | November 2 by 6 p.m. |
| Clear and move out | November 3 by 6 p.m. |
Important contacts
Trade show management
Sunny Chen, Coordinator, Conference and Events
Ontario Non-Profit Housing Association
489 College Street, Suite 400, Toronto, ON M6G 1A5
Phone: 416-927-9144 ext 126 Toll free: 1-800-297-6660
Email: Conference@onpha.org
Exhibitor website: https://www.eiseverywhere.com/ehome/238535/tradeshow
Stronco Exhibitor Services – Furnishing, labour, material handling, transportation, storage, advance show receiving services
Stronco Exhibitor Service Centre
1510-B Caterpillar Road, Mississauga, ON L4X 2W9
Phone: 905-270-6767 Toll free: 1-800-665-2621
Email: exhibitorservices@stronco.com
Scotiabank Convention Centre – Electrical, internet, janitorial, lighting and parking services
Ray Anderson, Exhibitor Services Coordinator
Scotiabank Convention Centre
6815 Stanley Avenue, Niagara Falls, ON L2G 3Y9
Phone: 905-357-6222 ext.7214 Fax: 905-357-6212 Toll free: 1-888-997-6222
Email: randerson@fallsconventions.com
AV Canada – AV and computer rental
Gene Hondzio
AV Canada
Phone: 905-566-5500 ext. 226
Email: gene.h@av-canada
Freeman – Rigging services
Jay Chung
Freeman AV Canada
Phone: 905-357-7004
Email: jay.chung@freemanco.com
General information
Show hours
November 3, 2017 from 8 a.m. to 3 p.m.
(Please have a representative at your booth at all time during the show hours)
Show location
Exhibit Hall A on the main level
Scotiabank Convention Centre
6815 Stanley Avenue, Niagara Falls, ON L2G 3Y9
Exhibitor move-in schedule
Loading dock is open on November 2 from 12 to 4 p.m.
Walk-ins with hand-carried items can move-in from 12 to 6 p.m
Exhibitor badge pick-up hours
Exhibitor badge pick up is open on November 2, from 11 a.m. to 6 p.m.
Show services (STRONCO) onsite hours
November 2, 2017 from 12 to 6 p.m.
November 3, 2017 from 7 to 9 a.m.
Exhibitor move out schedule
November 3, 2017 from 3 to 6 p.m. (No move out should start before 3 p.m.)
Exhibit booth
| Booth size | WITH furniture package | WITHOUT furniture package |
| 10' x 10' | 10’ draped back railings 3' draped side railings 1 skirted 6’ table 2 side chairs 1 waste basket 1 recycling bin 10’ x 10’ black carpet 7” x 44” booth ID Sign |
10’ draped back railings 3' draped side railings 7” x 44” booth ID Sign *Note: The booth area is not carpeted |
| 10' x 20' |
10’ draped back railings 3' draped side railings 1 skirted 6’ table 2 side chairs 1 waste basket 1 recycling bin 10’ x 20’ black carpet 7” x 44” booth ID Sign |
10’ draped back railings 3' draped side railings 7” x 44” booth ID Sign *Note: The booth area is not carpeted |
Booth number
Your booth number is included in the “Exhibitor Manual and Important information”email sent by ONPHA. Contact Sunny Chen at conference@onpha.org for more information.
Exhibitor Registration
Each company exhibiting at the 2017 ONPHA Conference and Trade Show will receive:
- Two complimentary exhibitor badges for booth personnel. Click here to register online for badges. You can also purchase additional badges on the registration page. There is no badge sharing amongst exhibitors.
- Complimentary meals and breaks during the trade show for booth personnel wearing the conference badge. The trade show badge does not include admission to conference sessions. You can attend sessions by registering for the conference.
- Invitation to attend special events (Please note: one personnel must be at the booth at all times during the show hours):
- Opening Plenary (November 3, 10-11:30 am, Peller Estates Ballroom, Scotiabank Convention Centre)
- Opening Reception (November 3, 5-7 pm, Elements by the Falls at the Table Rock Centre)
Onsite badge pick-up
Onsite registration will be located at the entrance of Exhibit Hall A on Thursday, November 2, open from 11 a.m. to 6 p.m. You must pick up your badge and exhibitor package at the exhibitor onsite registration area. The registration area will be open on November 3 at 7:00 a.m.
Loading dock
- Location: Loading docks are located on the west side of the building with access from Dunn Street, with an entrance ½ km off Stanley Avenue on the left. Google map of Scotiabank Convention Centre.
- The largest bay has a door frame of 3.81 meters wide and 4.33 meters high with drive-in ramp access onto our exhibit floor.
- Material that requires the use of wheeled or mechanical equipment must be delivered to the exhibit floor through the loading docks.
Hand-carried exhibitor materials
Move-in or move-out through the Scotiabank Convention Centre lobby is strictly limited to hand-carried items. Exhibit product or promotional material that can be hand-carried is permissible through SCC’s lobby.
Exhibit floor plan
The floor plan showing booth locations can be downloaded from here (PDF).
Security
Overnight security will be provided from November 2 at 6 p.m. to November 3 at 7 a.m.
Authorized space
Construction and installation of displays must be confined within the exhibitor’s booth space and are not permitted in the aisles.
Booth setup, construction and removal
You are responsible for any damage caused by your staff and contractors to the exhibit hall during move-in, move-out and the show hours. Nothing may be taped, nailed, tacked or otherwise affixed to ceilings, painted surfaces, fire sprinklers, fabric or decorative walls. Construction that may cause disturbance or damage to other exhibits, such as strong paint fumes or excessive dust, is prohibited.
Exhibitor Service Order Forms/Online Ordering
| Service | Authorized vendor | Due date |
| AV and computer rental | AV Canada AV service order form |
October 6, 2017 |
| Advance show receiving and shipping labels |
Stronco Stronco service order form Stronco carpet order form Stronco service online ordering |
October 11, 2017 (Please note: Advance show receiving deadline is October 23) |
| Floor coverings | ||
| Furnishings and accessories | ||
| Labour: Installation and dismantling | ||
| Material handling | ||
| Signage | ||
| Storage | ||
| Rigging (to hang a sign or banner from the ceiling) | Freeman Freeman service order form |
|
| Electrical | Scotiabank Convention Centre (SCC) SCC service order form SCC service online ordering Use show code: 476682747 |
October 12, 2017 |
| Internet | ||
| Janitorial service | ||
| Lighting | ||
| Parking | ||
| Exhibitor registration | ONPHA conference team Online exhibitor registration |
October 13, 2017 |
Exhibitor services
Audio/visual presentations
Audio-visual and interactive aspects can enhance your booth space and engage attendees. Our Audio-visual supplier is AV Canada. Their order form, which details available items and prices, is available on the AV CANADA SERVICE ORDER.
Advanced show receiving and shipping labels
Our official show service supplier, Stronco, will receive shipment at the warehouse up to 30 days in advance of move-in. Stronco will unload shipment and deliver to the booth. Go to STRONCO EXHIBITOR SERVICES ORDER.
Floor covering
For exhibitors who did not purchase a furniture package, you will need to arrange floor covering for your booth. Exhibit Hall A at the Scotiabank Convention Centre has a concrete floor. When selecting the colour of your booth floor covering, please keep in mind that the aisle carpet color will be black. Please contact Stronco to make the arrangement and order. Go to STRONCO EXHIBITOR SERVICES ORDER.
Furniture and accessories
For exhibitors who did not purchase a furniture package, you will need to arrange all furnishings for your booth: furniture, accessories and carpet. Please note that all furniture and/or accessories must stay within the limits of your rented booth space. Please contact Stronco to make the arrangement and orders. Go to STRONCO EXHIBITOR SERVICES ORDER.
Labour
Stronco provides trained professionals — general to specialized carpenters’ labour — for your installation and dismantling needs to save you time and labour. Go to STRONCO EXHIBITOR SERVICES ORDER.
Material handling
Please contact Stronco if material handling service is required. Service includes off-loading exhibit materials and delivering items to your booth, storage of empty containers, and reloading your exhibit materials at the end of the show. ONPHA does not offer storage onsite. Please arrange storage space for your materials. Go to STRONCO EXHIBITOR SERVICES ORDER.
Signage
A booth ID sign (7” x 44” with name of organization) is included with your booth. It will be hung on the back of your booth with the draped wall. All exhibitor signage must be confined to the exhibitor’s booth area and must not inappropriately block sightlines of the rest of the show floor. To place an order for a customized banner and/or sign, go to STRONCO EXHIBITOR SERVICES ORDER.
Storage
There is no complimentary storage at the Scotiabank Convention Centre during the show. If you need the storage space, please arrange with Stronco. Go to STRONCO EXHIBITOR SERVICES ORDER.. It is important that your booth is set-up to best showcase your products and be inviting to attendees. Please note: storage materials should not be on display during the show.
Electrical
All electrical services are provided exclusively by the Scotiabank Convention Centre. Exhibitors are responsible for arranging their own power which should be ordered in advance of the show. Exhibitors are not allowed to install any electrical wiring devices onsite other than regular extension cords and plug and play electrical equipment. For more information, and to place an order, go to the SCC EXHIBITOR SERVICES ORDER.
Internet
If you require wired or high-speed wireless internet connection, you can arrange it with Scotiabank Convention Centre. Go to the SCC EXHIBITOR SERVICES ORDER.
Janitorial services
Exhibitors are responsible for removing all garbage and debris from their booth upon moving out of the Scotiabank Convention Centre. Should exhibitors require janitorial services (carpet shampooing, vacuuming, dusting, and garbage removal) please go to SCC EXHIBITOR SERVICES ORDER.
Lighting
Lighting rentals can be arranged through the Scotiabank Convention Centre. If you are bringing your own lights, please ensure you order power them from Scotiabank Convention Centre. Go to SCC EXHIBITOR SERVICES ORDER.
Parking
The Scotiabank Convention Centre offers a parking pass valid on event days with unlimited in and out privilege. $30 for a 2-day pass per one vehicle. Go to SCC EXHIBITOR SERVICES ORDER.
Storage
Our official show services supplier, Stronco will receive shipment and handle storage of materials at their warehouse for up to 30 days in advance of move-in. Please arrange the services with Stronco. Go to STRONCO EXHIBITOR SERVICES ORDER.
Rigging
Freeman is the exclusive supplier of rigging services – hanging of all signs and banners from the ceiling in the exhibit hall. Please read the guidelines for rigging services and place an order with the FREEMAN SERVICE ORDER.
Marketing opportunities
Guide advertising
Onsite Guide: A full colour, printed and digital publication distributed to all conference attendees (approximately 1,150) onsite. It is the must-have guide detailing all conference events and locations.
| Ad options and sizes | Cost |
| Prime space! Outside back cover | $1,500 |
| Full-page ad | $1,100 |
| Half-page ad | $675 |
| Quarter-page ad | $425 |
See design specifications in our Partnership Opportunities brochure.
Insert – Reach our 1,100+ attendees
Include a promotional item in the onsite bags provided to all delegates attending the Conference. Printed promotional item insert due by September 15, 2017.
Promotional item in delegate bags (flyer, postcard, pen, etc.): $1,100 + HST. Insert subject to approval
Onsite advertising
Schedule and advertise a 15-minute demonstration at your booth. Scheduled demonstrations will be advertised in the Trade Show Directory, trade show schedule, and announced onsite.
Demonstration listing in the Trade Show: $300 + HST
Demonstrations should not exceed 15 minutes. Descriptions can include up to five words. For example: the standardized announcement will be in the form of “Company will be giving a demonstration on word1 word2 word3, and word4 word5. Please visit booth #.”
Sponsorship
Become our sponsor to raise your profile at the conference and trade show. Our conference is the largest non-profit housing event in the sector. If you want to connect with non-profit housing community, our conference is a great venue for brand building and recognition. Take a look at our Partnership Opportunities brochure!
