AMICE Congress
Congress Programme
Saturday, 2 June 2018
Arrival of delegates
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Free day

Sunday, 3 June 2018
14.00-18.00Registration & information
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AfternoonShuttle bus to Skansen

The shuttle bus will pick up hourly from 14.00.
14.30-17.00AMICE Board meeting
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19.00-22.00Welcome reception at Skansen

Meet in hotel lobby at 18.30 for transfer to Skansen.

Monday, 4 June 2018
08.00-18.00Registration & information
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09.00-10.30AMICE General Meeting
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11.00-13.00Opening Session

Opening of the Congress by the President of AMICE, Grzegorz Buczkowski


Welcome speech by Congress hosts

Lars Hallkvist, Chairman of Länsförsäkringar AB’s owner consortium

Jens Henriksson, CEO of Folksam

Keynote Intervention by Fredrik Reinfeldt, Former Prime Minister of Sweden

14.00-15.30Session I: Trust

Trust is a vital element in the relationship between an insurer and the insured, particularly for a mutual/cooperative insurer with owner-customers. The aim of this session is to highlight trust in the connection to the employee, customer-owner/policyholder, the mutual and cooperative business model itself, and with society.

Moderator: Mia Odabas, Journalist

Expert: Carina Lundberg Markow, Executive Officer and Chief Strategist, Folksam Insurance Group (SE)

Panel discussion with members:

Virginia Antonini, Head of Sustainability, Reale Group (IT)

Bernard De La Ossa, Manager, Motor service provision and supplier management, Lagun Aro (ES)

Beatrice Guéguiniat, HR Project Manager, MAIF Group (FR)

Joost Heideman, CEO, Univé (NL)

Carina Lundberg Markow, Executive Officer and Chief Strategist, Folksam Insurance Group (SE)

16.00-17.30Session II: Collaboration

Collaboration can be a useful tool in many facets of an insurer’s business. This session will look at the connection between mutuals and cooperatives such as joint services or joint risk-sharing, and with their customers or other partners in developing new products or services.

Moderator: Mia Odabas, Journalist

Case studies:

Catherine Armand, Chief Compliance Manager, Covéa (FR): “Intra-group cooperation to implement new legislation” 

Christopher Lohmann, CEO, Gothaer Allgemeine Versicherung AG (DE): “#BecomingDigital - Insurance on demand made by Gothaer & Hepster”

Chris van Toor, Manager, Platform of Mutual Insurers (NL):“Managing our destiny - Dutch mutuality in 2025” 

20.00-23.00Gala dinner at Winterviken

Meet in hotel lobby at 18.30 for transfer (walk & boat) to Winterviken.

Tuesday, 5 June 2018
08.30-15.00Information desk
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09.30-11.00Session III: Europe

This session will look at the connection between consumers, their insurers and Europe. The aim of this session is to widen the debate beyond regulation and the institutions to citizens.

Moderator: Mia Odabas, Journalist


Anna-Karin Baltzari Danfors, CEO, Swedish Consumers' Insurance Bureau

Gabriel Bernardino, Chairman, EIOPA

Sarah Goddard, AMICE Secretary General 

Mark Willetts, Partner, Mutuo (UK)

11.30-13.00Session IV: Future

This session will consider the connection to the future, looking at innovation, digitalisation, distribution, marketing aswell as threats such as cyber risk.

Moderator: Mia Odabas, Journalist

Keynote: Annika Larsson, Veoneer (Autoliv) (SE)

Members’ innovation elevator pitch:

Susanne Bergh, Chief Digital Officer, Länsförsäkringar (SE)

Lars Engvall, Head of Futurelab, Folksam (SE)

Steve Goossens, Online Sales & Digital Tools, P&V Group (BE)

Catherine Lardy, Director for Transformation, IMA (FR)

Christoph Rösner, Business Consultant, Swiss Mobiliar (CH) 

Jani Tikkanen, Director of Health Services, LocalTapiola (FI)

13.00-13.30Closing of the Congress by the President of AMICE

Invitation to the next AMICE Congress in 2020.
14.30-16.30City tour of Stockholm

Contact us

Rue de Trône,
BE-1050, Brussels              
tel: +32 (0)2 503 38 78

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