Just Culture Seminar for Leaders (Berlin - August 8, 2017)


Safety & The Just Culture: A Foundation for Shared Accountability

This one-day Just Culture Seminar introduces executives to the relationship between workplace justice and customer/employee safety outcomes. The seminar will cover the principles of a Just Culture. Just Culture is a set of management tools combined with values and practices that breed an accountable culture across high-risk organizations. Just Culture is a framework in which front-line operators and others are not punished for actions, omissions, or decisions taken by them that are commensurate with their experience and training, but where gross negligence, willful violations, and destructive acts are not tolerated. 

Throughout this seminar, you will learn about designing safe systems, holding employees accountable within those systems, creating a culture in which employees are encouraged to report errors, and applying the Just Culture Algorithm—the primary tool used when employees do not meet expectations. Participants will learn the significance of abandoning notions of perfection for the realization that employees all share an inescapable human fallibility. Leaders will learn how to minimize risk, and produce better outcomes, through cultivating a culture of accountability, justice, and learning.


After attending this seminar, Leaders will demonstrate the ability to:

  • List the elements in the design of a safe system
  • Realize how and why humans fail and use tools to assess human reliability/performance
  • Describe tools for error reporting and investigation
  • Apply the above to create a safer culture in aviation and rail organizations
  • Define and contrast outcome-based and procedure-based duties
  • Define and describe the three duties and how to identify breaches of those duties
  • Demonstrate proficiency using the Just Culture Algorithm™ through scenarios


  • Chief Executive Officers
  • Chief Operating Officers
  • Chief Nursing Officers
  • Safety Leaders, Champions, Investigators & Auditors
  • Human Factors Leaders
  • Human Resources Leaders
  • Risk Management & Quality Department Heads
  • Other Departmental Leaders Such as Managers & Directors


By adopting a Just Culture, you will:

  • Minimize adverse events
  • Reduce recovery expenses from preventable errors
  • Comply with regulatory requirements
  • Increase reporting rates
  • Provide your customers/patients and employees with a safer environment