![]() | Registration & refreshments | |||
![]() | Welcome and objective setting James Ness, Deputy Registrar, Law Society of Scotland | |||
![]() | Welcome speech from the President | |||
![]() | Strategic and operational planning James Ness, Deputy Registrar, Law Society of Scotland | |||
![]() | Mid-morning refreshment break | |||
![]() | Business models and partnership business, finance and partnership Ken Tudhope, Executive Director of Finance and Operations, Law Society of Scotland | |||
![]() | Client care Laura Malcolm, Head of High Street Member Engagement, Law Society of Scotland | |||
![]() | Lunch refreshments & networking | |||
![]() | Business development Alan Mackie, Managing Director, Sandler Training | |||
![]() | Afternoon refreshment break | |||
![]() | Leadership and people management James Ness, Deputy Registrar, Law Society of Scotland | |||
![]() | Review of the day and questions |