Flight Arrangements
Customers and sponsors will be required to book their own air. Please send your flight schedule to MSD Travel Headquarters at MSDconference@itagroup.com by Friday, January 5th, 2018, so we may prepare for your arrival. If you wish to book your air through MSD Travel Headquarters, there is a $55 processing fee.
MSD Travel Headquarters will assist sales reps with their travel plans. The process is simple:
- Start your registration for Better Together 2018 by selecting “Register” above; fill in all requested fields.
- Enter your preferred airport, dates, times and any other preferences.
- Select “Submit Registration,” and you’re registered. You will be contacted via email with a proposed flight itinerary.
- Reply within 24 hours to the proposed itinerary with your approval (or request changes). Then, your tickets will be issued.
Note: All airline tickets will be electronic tickets. You’ll receive an airline confirmation in your travel packet, approximately two weeks before you travel. Air travel is based on the lowest fares available at the time of ticketing and subject to airline regulations. Any cancellations or changes after ticketing may result in penalties. All penalties will be your responsibility.
Airport Transfers
MSD Travel Headquarters will arrange for round-trip transfers between the airport and hotel for MSD attendees and customers. MSD customers must send their flight information to MSDconference@itagroup.com to be included on the airport transportation.
Sponsors are responsible for their own transportation to/from the airport and hotel.
Travel Documents
Citizens of the United States must have government-issued photo identification to fly to Miami, FL. Please keep in mind:
- The name on your identification must exactly match the name on your airline ticket, including any middle name or middle initial.
- It’s a good idea to take pictures of your identification with your mobile device or make color copies to keep at home and in your luggage. This will expedite the process of getting replacement identification if it is lost or stolen while traveling.
Technology and Travel
Your mobile device can be a handy tool during travel. Check out these tips for using your device during your trip:
- Download Your Airline’s App: Most allow you to check in 24 hours before your flight, check seat assignments and track your flight. Some apps send flight alerts, such as delays and cancellations.
- Stay Connected: Internet access is complimentary at the hotel.
- Take Pictures: It’s a great idea to take pictures of your travel documents (identification, airline confirmation, hotel confirmation, etc.). You may also want to take a picture of the contents of your checked luggage in case it is delayed, lost or damaged.
Attire
Smart casual to business casual will be appropriate for your stay and for conference events.
Attire | Men | Women |
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Smart Casual |
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Business Casual |
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Business Formal (Award Reception and Dinner – MSD Only) |
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Luggage—Size
Your luggage must meet the size limitations set by your airline. Check your airline’s website for specific details. In general, the following guidelines apply:
Carry-on Allowance | Checked Allowance |
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One piece of luggage and one personal item (purse or briefcase)*:
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Limitations per piece:
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*The airline carry-on restrictions do not apply to medical supplies and equipment. Travelers with disabilities and medical conditions can visit the TSA website to find out what to expect during airport screening and flying.
Luggage—Fees
Most airlines allow you to pay baggage fees when you check in online or at the airport. Here are general guidelines for fees charged by the airlines:
Carry-on Fee | Checked Fee |
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Luggage—Packing Tips
Follow these tips for packing your carry-on and checked luggage:
Carry-on | Checked |
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