| AGENDA |
| Tuesday 27 June 2017 | |||||||||
 08:50 - 09:20 | Registration and refreshments | ||||||||
| 09:20 - 09:25 | Welcome from the Chair Niamh Gallagher, head of event content, EGR | ||||||||
| 09:25 - 09:40 | Keynote session: The Portuguese online gambling market – one year of activity Teresa Monteiro, vice-president , Turismo de Portugal, I.P. | ||||||||
| 09:40 - 10:20 | Regulatory outlook: What the future holds for Portugal Fernando Paes Afonso, CEO, nossaaposta.pt , & former vice-president, Santa Casa da Misericórdia de Lisboa Teresa Monteiro, vice-president , Turismo de Portugal, I.P. António Moura Portugal, partner, DLA Piper Pierre Tournier, director of government relations, Remote Gambling Association Facilitator: João Alfredo Afonso, partner, Morais Leitão, Galvão Teles, Soares da Silva & Associados | ||||||||
| 10:20 - 11:00 | One year on: Lessons learned from operating in the Portuguese market Humbert Michaud, head of compliance, Betclic Group | ||||||||
| 11:00 - 11:30 | Refreshment break | ||||||||
| 11:30 - 12:30 | Roundtable discussions | ||||||||
| 11:30 - 12:30 | 1. Customer acquisition in Portugal Marcos Oliveira, head of operations and marketing, Clever Advertising | ||||||||
| 11:30 - 12:30 | 2. International models Maarten Haijer, secretary general, EGBA | ||||||||
| 11:30 - 12:30 | 3. Product innovation José Miguel Almeida, head of product & customer management, Bet.pt | ||||||||
| 12:30 - 13:30 | Roundtable discussions (repeat) | ||||||||
| 12:30 - 13:30 | 1. Customer acquisition in Portugal Marcos Oliveira, head of operations and marketing, Clever Advertising | ||||||||
| 12:30 - 13:30 | 2. International models Maarten Haijer, secretary general, EGBA | ||||||||
| 12:30 - 13:30 | 3. Product innovation José Miguel Almeida, head of product & customer management, Bet.pt | ||||||||
| 13:30 - 14:30 | Lunch | ||||||||
| 14:30 - 15:15 | Changing landscape: How land-based operators have dealt with online entrants José Afonso, gaming director, Casino Lisboa Ivo Doroteia, CEO, VSB angola Américo Loureiro, director, Solverde Casinos & Hotéis Facilitator: Paulo Mateus Calado, CEO, SAS Apostas Sociais | ||||||||
| 15:15 - 16:00 | Navigating new markets: Discussing the obstacles and opportunities of operating in the Portuguese market Pedro Almeida, former brand and marketing development, bet.pt & head of Iberia, PokerStars Rui Barbosa, founding member, ANAon Monica Rangel, chief business development officer, Bcourt Group (Gamesoft) Facilitator: Tiago Bessa, managing associate, Vieira de Almeida & Associados, Sociedade de Advogados | ||||||||
| 16:00 - 16:10 | Close from the Chair | ||||||||
| 16:10 - 17:10 | Drinks reception | ||||||||
