BEFORE YOU TRAVEL

MEDICATION

Those guests taking medication for certain conditions such as diabetes or heart problems should make sure that they carry these medications in their hand luggage at all times in case their main luggage should be delayed

ALL PACKED UP?
Clever packing is an art form and the knack of it lies in achieving a balance between not taking too much nor too little

Make a checklist and include:

• Spare pair of glasses if you wear glasses

• Phone charger

• Camera charger

• Camera

• Medication as required

• ID / Drivers License & airline tickets

ON YOUR WAY TO THE HOTEL

Should you need to be in touch with the hotel, their contact number is 011 – 959 0777, alternatively, in case of an emergency you can contact Tracey Whittle of ICE SOLUTION on +27 82 444 0770

AT THE THABA ECO HOTEL

CHECK-IN & CHECK-OUT

Check-in is from 14:00 and check-out before 10:00

LUGGAGE

Please ensure all luggage is clearly tagged in order for the hotel to be able to send it to the correct room

IN-ROOM SAFE

All rooms have in-room safes in the cupboard and we encourage you to lock away your valuables

MINI BARS

Mini Bars are inclusive and are re-stocked once daily by the hotel

ROOM SERVICE

The hotel does have a room service menu available only up until 9pm. Should you order anything, this will be for your own account

VALET (IRONING SERVICE)

There are irons and ironing board in-room. Should you prefer a Housekeeping service, please bear in mind that this service is only available from 8:30am and does incur an additional charge

TV CHANNELS

Not that you will have the time, but the hotel does have a limited DSTV bouquet including MNET / 2 Movie Channels / Supersport 1&2 as well as BBC News and CNN

GOLF CART

Should you not feel up to walking between your hotel room and the venues listed in the programme, you are welcome to call reception by dialing #9 from your room and a golf cart will be dispatched. Please note that this service is limited and therefore not ideal should you not be prepared to wait

ACTIVITIES

Thaba Eco Hotel offers a range of services, which you are welcome to book for your own account. Please visit the Leisure Activities page for more details and contact information

ICE SOLUTION Hospitality Desk will be located in Kraal 2

Should you need any assistance / information during the course of the conference, please pop past

CREDIT CARD IMPRINT AT THE HOTEL

Please note that any personal extras incurred on your room account such as mini bar, laundry and telephone calls will need to be settled on check-out. At check-in The Thaba Eco Hotel will take imprints of your credit card for any extras that might need to be settled on departure

AT THE CONFERENCE

CELLPHONES

As a courtesy to the people around you and especially those leading the presentations, we kindly ask you to please remember to switch your mobiles to silent during the sessions. We understand that it’s “business as usual” and you are welcome to return and make calls during the breaks

DRESS CODE

Conference (Business Casual - Collared shirt for men, No takkies, sneakers or slip slops, jeans allowed)

Gala Dinner (Black Tie - Dark Suit with Tie)

Launch Dinner (Casual with a Touch of Blue)

DEPARTING THE HOTEL

Important Information:

Please ensure you have your ID/Drivers License, airline tickets, luggage and all personal items before leaving the hotel. Please remember to check that you have emptied your room safe of all your valuables. Ensure that you have settled all your personal extras prior to departure