
Seek and Find, Not Just Show and Tell...
The ACTE Asia-Pacific Conference in Singapore will turn ACTE's motto into a reality: Be Smart (educated and informed), Be Hip (progressive thinking and in-the-know), Be Seen (network and grow). New formats that provide “seek and find” opportunities-–not just “show and tell”--will engage attendees with industry thought leaders and subject matter experts to resolve challenges and discuss advanced developments within the global business travel industry.
Breakout session topics will center around three key themes:
Travel Management Competencies
Next Generation Communications & Technology
Managing Travel in Growth & Emerging Markets
Wednesday, 3 August 2011 | 11:00-12:00
W101 Travel Management in China
China is poised to become the second largest business travel market after the US. Yet, it has been recognized that to manage travel effectively in China, one has to take into account certain challenges in the market. What are these specific challenges? The speakers at this session will help participants develop some useful insights.
Moderated by:
Christian Gall - Executive Director Asia Pacific, AirPlus International
Panelists:
Yates Fei, Director of Sales & Account Management, HRG China
Elaine Huang, GCR Travel Category Manager, Global Procurement Group, Microsoft
Christine Zhang, F&S, Business Travel Service, Accenture (China)
W102 Create a One-page Travel Policy in 60 Minutes
Has your travel policy become an unwieldy, ever-changing compilation of DOs and DON’Ts that few travelers can follow? This interactive session will reveal results of a recent survey on policies and their effectiveness as well as tap into the insights and experiences of a panel from leading global organizations.
Moderated by:
Kurt Knackstedt, Category Lead, Global Sourcing – Services,Travel & Expense Management, Rio Tinto
Panelists:
Angela Naegele, Vice President - Global Procurement, Reed Elsevier, Inc
Geraldine Valenti, Global Program Manager, Carlson Wagonlit Travel
Compliments of:
W103 Industry Issues That Matter
Delve behind the headlines of economic news, regulatory changes and business trends to reveal the impact these issues may have on business travel. Choose your Top 3 topics of interest and gain insights and understanding through small-group discussions with subject matter experts.
Topics in the line-up include:
- Manpower Resource Issues Faced by TMCs - facilitated by Andrew Chan, CEO, TMS Asia Pacific
- Dynamic and Static Pricing Practices by Hotels - facilitated by Sebastian Tan, Director, Regional Sales, Southeast Asia, IHG
- Integration of Mobile Solutions with Travel Programs - facilitated by David Snell, Chief Marketing Officer, QuickMobile
- Challenges in the Adoption of Online Booking Tools - facilitated by Todd Arthur, Vice President of Sales, Asia Pacific, BCD
- Tackling the Issue of Ancillary Fees - facilitated by Jerome Seban, Regional Director, Corporate Solutions, Amadeus
Compliments of:
Wednesday, 3 August 2011 | 14:30-15:30
W201 Travel Management in India
Beside China, India is the other growth market for business travel. It is equally a very diverse market with opportunities and challenges. The panel will walk participants through pertinent points to consider when managing travel in India.
Moderated by:
Balesh Jindal, CEO & MD, JinKorp
Panelists:
Yogita Chadha, India Travel Category Manager, Microsoft
Suraj Nair, Vice President, Strategy & Planning - Corporate Travel, Thomas Cook India
Gaurav Sundaram, Country Director - India, Egencia
W202 How Social Media and Mobile fit into Your Travel Program
Early adopters will explain how they are leveraging some of the new initiatives in the social enterprise space, including Cloud 2 and mobile technologies. Practical examples are still few and far between, but the session leader will provide a sneak peek into how corporate travel programs from around the world are approaching this paradigm shift.
Presented by:
Dorian Stonie, Manager, Global Travel and Meetings, salesforce.com
Compliments of:
W203 Judging the Geniuses: How will companies manage travel in 2015 and beyond?
Travel management “geniuses” will be invited to reveal their 5-minute predictions about the future of the business travel industry. How will companies manage travel in 2015? What role will travel managers play? Who will travel? Where will they fly? How will we communicate with them? What technology will we use?
Judges include:
Peter Koh, Global Hotel and APJ Travel Manager, Asia Pacific, Japan, Symantec Asia Pacific
Karina Harris, Regional Travel, BP
Meredith Smith, Travel Manager, Asia Pacific and Japan, Merck & Co., Inc.
"Genius" presenters include:
Sandeep B N, Senior Manager, Strategy & Planning - Corporate Travel, Thomas Cook India Limited
Simon Dodd, Head of Sales & Marketing, QBT
George Freney, Managing Director, APAC, conTgo
Yves Galimidi, Global Travel Purchaser, IKEA
Michael Thorburn, General Manager, Sales & Marketing, Serko Limited
Andreas Wellauer, Owner & President, GALIANT Asia Pacific
Compliments of:
Thursday, 4 August 2011 | 11:00-12:15
T101 Travel Management in Emerging Markets
Indonesia and Vietnam are two exciting emerging markets for business travel. Both are enjoying a period of political stability and economic growth. The management of travel is still in its early stage of development but there is promise of growth to come. Join the subject matter experts to discover practical insights into succeeding in these markets.
Participate in the pre-conference discussion and submit your own questions and insights for this session - on Twitter @acte_apac2011 or via the ACTE Group on LinkedIn.
Moderated by:
Andreas Wellauer, Owner and President of GALIANT Asia Pacific
Panelists:
Serene Chua, Travel Manager, McDermott Asia Pacific Royanto Handaya, President Director & CEO, PT Panorama Tours Indonesia
Paul Tay, Director, Channels Management, Abacus International
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T102 Interacting with the Digital Generation – Conversations with the Keynotes
Internet, mobile applications, social media – these are some of the technologies that define the digital generation at work and at play. How should suppliers interact with customers? How should travel departments connect with road warriors for mutually beneficial outcomes in this new landscape? This interview with conference keynote presenters will energize your thinking in this area.
Interviewer:
Pauline Tan, Editor, MICENET Asia
Presenter:
Charles Donker, Partner, PricewaterhouseCoopers
Emma Reynolds, Founder & CEO, e3 Reloaded
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T103 Corporate Meetings Management Bootcamp
Has your portfolio been enlarged with the added responsibility to manage meetings as well as travel? Would you like pointers to develop that effective meetings management program? What are the finer points in managing meetings? Enroll in this bootcamp to discover for yourself.
Presenters:
Kevin Iwamoto, Vice President, Enterprise Strategy, StarCite, Inc.
Nisha Mullatti, Regional Sales Director – Asia Pacific & Japan, MCI
Danielle Puceta, Director JAPA Meetings & Events, American Express
Thursday, 4 August 2011 | 14:15-15:15
T201 Managing Crises: Lessons from the Japan Crisis and Recent Events
The disaster in March 2011 was indeed tragic for the people of Japan. For the business travel community, the catastrophe has surfaced again the important reminder of the need to manage crises in an effective manner in order to safeguard the security and safety of our travelers. The session leaders will help provide an update on the state of business travel in Japan and will share from their experiences how corporations can competently handle crises in such challenging times.
Moderator:
Stacey MacAlister, Managing Director, Sales and Client Management, North America Corporate Division, JTB
Panelists:
Paul Blinkhorn, Regional Manager Security Consulting, Asia Pacific, International SOS
Steve Smith, Vice President, Passenger Sales, The Americas, Japan Airlines
Yong Cheng Siang, Risk Operations Manager, GRC Office APJ, SAP Asia
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T202 Changing the Ways Corporations Buy Travel
There is a shift in the supplier-buyer dynamic that will change the way travel is traditionally sourced and procured. Technology is also another driver of change in the equation. How should corporations buy travel in the near future? Engage our panelists with the audience and find answers to improve your game.
Moderator:
Virginia Fitzpatrick, Director, TMS Travel Management Solutions
Panelists:
Aileen London, Senior Manager, Global Meeting Services - APAC, Oracle
Jenny Martin, Senior Global Program Director – Asia Pacific, Carlson Wagonlit Travel Gerald Sun, VP Commercial Payments, Key Relationships, MasterCard Worldwide
Ben Thomas, Director Strategic Corporate Development, APAC, Travelport
Compliments of:
T203 ACTE's Around the World in 80 Hours Initiative – An Information Session
ACTE’s Around the World in 80 Hours programme is a certified, hands-on, global immersion training and development programme focused exclusively on global business travel management. Travel professionals will gain unmatched market knowledge within select cities and regions via a customized itinerary that includes as many destinations as schedules allow. Join ACTE staff during this informal discussion to hear more about this initiative and to contribute your ideas.
Presenter:
Amber Kelleher, Director, Global Education, ACTE
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