Seek and Find, Not Show and Tell...
The Canada Education Conference in Montreal will turn ACTE's global motto Be Smart--educated and informed--Be Hip--progressive thinking and in-the-know--Be Seen--network and grow--into a reality.
New formats that provide “seek and find” opportunities-–not just “show and tell”--will engage attendees with industry thought leaders and subject matter experts to resolve challenges and discuss advanced developments within the global business travel industry.
Sunday - 6 November
17.00 - 18.00
S101 Buyer Benchmarking Forum (Buyers Only)
The results of a 2011 comprehensive ACTE Canada-wide benchmarking survey will be shared for the first time at this session. Building on the results of last year’s survey results, this forum will allow you to set goals and performance metrics for your company based on current objective data from peers in your industry and company size.
Facilitator: Michael Cox, Managing Partner, Loyalty Curve Consulting
Monday - 7 November
10.30 - 11.30
M101 Connecting With the C-Suite The doors open on the elevator and there stands the executive you've been itching to get in front of for weeks. You now have less than 1 minute to clearly communicate what is in your mind and how they can help you. Learn how to be better prepared for those critical high stakes communication opportunities with your most important audiences. This session is more than learning an "elevator speech" it is about how to organize and communicate your ideas succinctly every time ― whether on the elevator or in the boardroom.
Presenter: Shawn Sanford, Director of Operations, McKinsey and Company
Compliments of:

Presenter: Shawn Sanford, Director of Operations, McKinsey and Company
Compliments of:

It's buyers versus suppliers! Using the classic family feud game show format buyers and suppliers will be invited to test their industry knowledge. Will our volunteer panelists be able to guess the top audience answers to a number of burning industry questions? Find out how it all plays out in this showdown between buyers and suppliers as each group ultimately reveals preferences, opinions and facts about where the industry is headed.
Presenter: Michael Cox, Managing Partner, Loyalty Curve Consulting
M103 Best-in-Class Public Speaking
An ACTE alumni, former President Richard Crum will share his insights on how you can become an engaging and professional public speaker. Having delivered presentations in multiple formats and on a myriad of topics around the globe, Crum will share practical advice and offer insight into cultural differences in presentation styles. Using stories, anecdotes, and illustrations of best-in-class public speaking, this presenter is sure to engage you!
Presenter: Richard Crum, President, Air Plus - North America
Monday - 7 November
14.30 - 15.45
M201 Are you at Risk?
The overall risk landscape is changing for Canadian employers when it comes to the issue of employee travel. The range of security and safety risks faced by today's business traveler is expanding and conditions on the ground for international travelers are becoming more unpredictable. In parallel with those changes we are witnesses a wave of new and extended occupational health and safety laws, and new case law developments nationally in relation to employer criminal negligence (Bill C-45).
What are the implications of this rapidly evolving risk environment for Canadian employers? How should organizations respond? What are three misconceptions that most commonly hamper efforts to develop an effective, defensible corporate safety travel program? Answers to these and other questions will bring you the insights you need to optimize your organization's travel risk management program.
Presenters:
Alex Elson, President, International SOS Canada
David Hyde, Principal Consultant, David Hyde and Associates
Compliments of:

M202 Industry Trends for Air and Hotel (repeated at 16:00)
Leading authorities on global hotel and air industry performance trends will share just released key trending and forecasting data to paint a comprehensive picture of the hotel and air industry at large. Ample time will be left for questions and discussion.
Presenters:
Lindsay Culbreath, Director of Sales, Smith Travel Research
John P. Heimlich, VP & Chief Economist, Air Transport Association of America

In ACTE’s take on the popular speed dating concept, get a quick update on a variety of different topics. Short on presentation, yet long on discussion, this rotating learning opportunity will get you up to speed in no time. After a brief overview by a subject matter expert you’ll be given the opportunity to share your own experiences as well as learn from others. Sure to be a dynamic action-packed session!
Moderator: Pauline Valiquette, Strategic Sourcing Manager and Corporate Travel ManagerCBC/Radio-Canada
Meeting Technology: Kevin Iwamoto, Vice President, Enterprise Strategy, StarCite, Inc.
Airline Distribution: Andrew Wilson, Vice President, Sales and Marketing, Porter Airlines
Going Green: Jean Francois Lauzon, Travel Management Analyst, International Development Research Centre
Gamification in Travel Management: Erann Zlotnik, Director of Strategic Sales - North America, HRG
Continuing the Conversation: Greg Lindsay, author and journalist - Aerotropolis: The Way We'll Live Next
Hotels in the Future: Stephen Puente, Manager of Business Development, Hotel IT, Amadeus ITGroup
Rental Cars & Alternatives: Robert Shaw, Director, Strategic Accounts, Canada, Enterprise Holdings, Inc.
Monday - 7 November
M301 Evolution of Reporting - Performance Benchmarking
16.00 - 17.15
M301 Evolution of Reporting - Performance Benchmarking
The key to achieving a “Best in Class" travel program is no longer just about static reports. Learn how travel analytics and peer-to-peer performance benchmarking can help you identify the best savings opportunities for improving contract negotiating leverage, improved traveler security, and maximizing your Travel ROI.
Presenters:
Rock Blanco, President, Travel GPA+
Compliments of:
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M302 Industry Trends for Air and Hotel
Leading authorities on global hotel and air industry performance trends will share just released key trending and forecasting data to paint a comprehensive picture of the hotel and air industry at large. Ample time will be left for questions and discussion.
Presenters:
Lindsay Culbreath, Director of Sales, Smith Travel Research
John P. Heimlich, VP & Chief Economist, Air Transport Association of America
Consumers use applications on their smartphones and mobile devices to educate, entertain, and assist them in their daily lives. But is this really the future of consumer mobile technology? In this session, our subject matter expert will share keen insights on:
• the mobile app versus the mobile website versus mobile access to social media
(Twitter, LinkedIn, Facebook, Foursquare)
• the pros and cons of app stores and the distribution implications• interesting travel apps and websites along with trends in the industry
• device and usage models differences (PCs, tablets, mobile phones) and their
implications for travel solutions.
Presenter: Anthony Bartolo, Manager, B2B Solution Sales | Samsung Electronics Canada Inc.
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