Agenda
| Monday, May 1 |
| 12:00 PM - 5:00 PM | Arrivals |
| 6:00 PM - 6:30 PM | New Member Reception |
| 6:30 PM - 9:00 PM | Welcome Reception |
| Tuesday, May 2 | |
| 7:00 AM - 8:00 AM | Breakfast |
| 9:00 AM - 10:30 AM | Opening Remarks & Keynote Speaker |
| 10:45 AM - 12:00 PM | General Session |
| 12:00 PM - 1:00 PM | Lunch |
| 1:15 PM - 3:00 PM | Breakout Sessions |
| 3:15 PM - 4:45 PM | Customer Discovery Session |
| 6:00 PM - 7:00 PM | Cocktail Reception |
| 7:00 PM | Awards Dinner |
| Wednesday, May 3 | |
| 7:00 AM - 8:00 AM | Breakfast |
| 8:00 AM - 9:00 AM | General Session |
| 9:15 AM - 11:00 AM | Breakout Sessions |
| 11:00 AM - 11:45 AM | General Session |
| 11:45 AM - 1:00 PM | Lunch |
| 1:00 PM - 5:00 PM | Activities |
| 6:30 PM | Casual Dinner |
| Thursday, May 4 | |
| Departures at Leisure | |
