Seek and Find, Not Show and Tell...

The ACTE Global Conference in Paris will turn ACTE's motto Be Smart--educated and informed--Be Hip--progressive thinking and in-the-know--Be Seen--network and grow--into a reality. New formats that provide “seek and find” opportunities-–not just “show and tell”--will engage attendees with industry thought leaders and subject matter experts to resolve challenges and discuss advanced developments within the global business travel industry.

The conference also features education sessions focused on topics that are important to the local marketplace and delivered in French. These sessions are being developed in partnership with:


      
 
 
Monday, 3 October 2011
 
 
11:30-13:30 - Extended Learning Labs
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Lab 1: The Consumerisation of Business Travel

Emerging technologies, increased sophistication of business intelligence and the ubiquity of mobile devices are generating dramatic changes for travelers – and travel programs. This extended learning lab will be conducted as a two-part workshop to explore the growing influence of consumerisation within the business travel world:

   Part I: Back to basics for “late adopters” – an introduction to social tools

   Part II: How progressive companies are rewriting the rules of engagement

Session Leader:
Daniele Beccari, CEO, Stealth Startup

Presenters:
Carel Aucamp, Global Sourcing Manager, Agrega
Jason Geall, Vice President, Global Sales & Chief Marketing Officer, GetThere
 
Lab 2: Industry Issues That Matter
 
In this speed learning session, subject matter experts will challenge attendees to consider emerging buying practices, the art of travel management in different regions around the world, and other relevant, future-focused challenges in the industry. Select the topics that interest you the most and glean meaningful insights through these small-group discussions that repeat every 20 minutes throughout the session. Topics may include:
  • Ancillary Fee Reporting - Matthew Talbot,  Operations Manager, AirPlus International
  • The Art of Travel Management in Asia - Simon Dodd, Manager, Sales & Marketing, QBT Business Travel 
  • The Art of Travel Management in Middle East & Africa - Annamarie Myers,Senior Officer, Network Corporate Sales, Qatar
  • The Art of Travel Management in Latin America - Ricardo Ferreira, Vice President, Alatur
  • The Art of Travel Management in North America - Mary Bastrentaz, Senior Director, Global Travel & Events, Accenture
  • The Art of Travel Management in Russia & the Former CIS Countries - Irina Kuznetsova, Director, Russia & CEE Infrastructure & Procurement Leader, PricewaterhouseCoopers
  • Benchmarking Tools to Evaluate Programme Performance - Tom Ruesink, President, Ruesink Consulting & James Westgarth, Director, SCS Corporate Travel France
  • Corporate Travel Preparations for the 2012 Olympic Games - Barbara Rose, Regional Travel Manager, EMEA, Citi
  • Distribution Update - Laurent Engrand, Sales Manager, Corporations, Amadeus
  • Future Sourcing Practices - Air & Hotel - Pascal Jungfer, Consultant, Areka Consulting & Guillaume Bizet,Consultant, Areka Consulting
  • Rail & its Impact on Negotiations - Aaron Gowell,  Chief Conductor, Silverrail Technologies
  • Top 10 Sourcing Mistakes for Global Programmes - Maria Chevalier, Director, Global Travel & Meeting Services, Hewlett-Packard
  • Trip Modeling - Eric Bailey, Senior Travel Manager, Microsoft
Compliments of:
 
 
11:30-12:30 Breakout Sessions _____________________________________________________________________________________________________________
 
M101: Tout ce que vous avez toujours voulu savoir sur les technologies de la mobilité sans jamais avoir osé le demander…

Que vous soyez Baby Boomer, génération X ou Y, notre environnement communicatif ne cesse de progresser et nous devenons de plus en plus demandeur d’informations et acteurs de nos besoins.

Voyageurs ou Travel Manager, comment s’y retrouver dans le florilège des solutions et des applicatifs payants et gratuits, standardiser son approche des fonctions et outils essentiels, limiter les « Nice to have » et apporter des solutions concrètes à des situations complexes en période de crise, par exemple. Avec l’aide des experts présents sur le plateau, de leur connaissance, d’une vision d’un marché en pleine révolution, et vos questions, nous essayerons de tracer les contours d’une stratégie de gestion de l’Huomo Mobilis dans le dédale des Smartphones, tablet pc’s, les systèmes opérationnels, avantages et contraintes.

Modérateur:
Jean-Michel Kadaner, Président, Key Corporate Solutions

Expert:
William El Kaim, Marketing Technology Director, Global Product Innovation, Carlson Wagonlit Travel
Valérie Sasset, Directeur Général, BCD Travel
Stefan Wagner, Managing Director, mvolution
Yves Weisselberger, Executive Chairman, KDS


In partnership with:
 
 
M102: Making Information Beautiful – A Keynote Conversation
 
David McCandless, keynote speaker and author of Information is Beautiful, will lead a hands-on, interactive workshop to show attendees how to visualise data in powerful new ways. David McCandless

David McCandless, Award-winning designer & Author of Information is Beautiful

M103: Defining the Business Impact of Travel & Meetings
 
Building on existing research regarding the impact of face-to-face meetings and associated business travel, this "seek and find" session will ask participants to help define both quantitative and qualitative metrics that accurately assess the ROI, including the emotional impact, of these events.

Facilitators:
Paul Dear, Director of Client Consultancy, HRG
Christa Degnan Manning, Director, Research & Media, American Express Business Travel

Compliments of:
 


12:45-13:45 Breakout Sessions
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M201: 10 années de crises successives, du 11 Septembre à Fukushima : quelles leçons en avons-nous réellement tiré?

Attention crise épidémiologique fulgurante ! Afin d’éviter la propagation d'un virus les autorités européennes viennent de décider la fermeture de tous les aéroports et de toutes les gares. Que ferions-nous si un tel évènement survenait ? Qu’avons-nous appris des crises précédentes ? Quels plans d’action les acteurs de la chaine du déplacement professionnel sont-ils réellement capables d’activer ? A-t-on vraiment tiré la leçon de 10 années de crises de tous ordres, du 11 Septembre à Fukushima ?

Modérateur:
Cindy Van der Elst, Global Leader Meeting Solutions & Travel Manager EMEA, Honeywell Corporate

Experts:
Gerard Scotto, Responsable Pôle Defénse et Protection, Direction de la Sûrete & Management des Risques, Aéroports de Paris
Yves Galimidi, Global Travel Purchaser, IKEA IMS, Indirect Material & Services
Xavier Carn, Regional Security Director CEMA – Continental Europe, Maghreb, Africa, International SOS & Control Risks

In partnership with:
 
 
 
Compliments of:
 
 
M202: Imagine the Unimaginable - A Keynote Conversation
 
Charlie Leadbeater, keynote speaker and author of We Think, will lead a participative innovation session to guide attendees to imagine the unimaginable.
 
Charlie Leadbeater Innovation Expert & Author of We Think
 
 
M203: Creating Travel Champions: Integrating Insights from Business Travelers
Put the business traveler in the center of the conversation and build a case for creating travel champions within your organization.
 
Moderator:
James Westgarth, Director, SCS Corporate Travel France
 
Presenters:
Michael T. Molloy, Regional Head EMEA & APAC, Travel, Citi
David Meyer, Director of Research & Media Strategy, The BTN Group
 
Compliments of:
 

 
Tuesday, 4 October 2011
 
 
12:15-13:30 - Breakout Sessions
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T101: Redefinir pour mieux conquérir le Voyage D'Affaires en Asie

L'Asie est aujourd'hui le moteur de la croissance économique mondiale, et particulièrement la Chine, l'Inde et la zone ASEAN, le futur marché unique couvrant les dix pays d'Asie du Sud Est. Si les perspectives sont attirantes, le continent asiatique reste cependant un marché complexe à évaluer: les changements y sont rapides, le poids de ses structures culturelles, géographiques et sociales profonds. Nos spécialistes vont offrir aux travel managers quelques clés pour mieux appréhender l'Asie, en analysant les tendances actuelles du voyage d'affaires, les comportements du continent face aux nouvelles technologies ou aux nouveaux produits de l'hôtellerie et du transport aérien. Sans oublier le facteur humain, si important dans l'approche du continent. Un monde tout en nuances, très codifié auquel nous souhaitons apporter un éclairage nouveau.

Modérateur:
Luc Citrinot-  Journaliste, Voyages d'Affaires
 
Experts:
Pascal Struyve- Global Travel, Fleet & Meeting Services Director, Ingersoll Rand
Christian Gall-  Executive Director APAC, AirPlus International


In partnership with:

 
T102: New Skills for the Next Decade
What are the new career paths for travel professionals and what are the talents needed to take them there? Thought leaders and provocateurs will describe the new skills needed for the next decade.
 
Presenters:
Carel Aucamp, Global Sourcing Manager, Agregra
Cyriaque Benoist, Global Travel Manager for Travel & Events, Cap Gemini
Charles Donkor, Partner, PricewaterhouseCoopers

T103: Top 10 Travel Tools: Leveraging Existing Tools to Influence Traveler Behavior

Cut through the complexity and zero in on 10 travel tools that can be used to influence traveler behavior. Share your own experiences and learn from others in this engaging and thought-provoking session.

Facilitator:
DL Bryon, Principal, Blogger, Author - Textura Design
 
Compliments of:
 

T104: What if…CSR Penalties were Mandated by 2015?

Using scenario planning methodologies, attendees will prepare for a future when CSR targets are mandated and regulatory penalties are enforced.
 
Facilitators:
Megan Stowe, Environmental Social Governance Manager, Intel
Henk-Jan van Alphen, Consultant, FutureConsult
Richard Wolf, EMEA Sourcing Leader T&L, General Electric
 
 
T105 Business Traveler Services: Finding the Right Fit

As business travel spend increases along with the global economy, travel managers need to keep focusing on their two most important objectives: driving savings while keeping travelers safe, productive and happy.

The services a company provides to its travelers play a key role.  Based on the latest research, including surveys and case studies,  CWT Travel Management Institute will reveal the key findings from their latest research, including surveys and case studies, to help companies answer the following questions:

  • How to find the right balance between online and offline services?
  • How to find the most relevant service configuration?
  • What services and features do travelers and travel arrangers expect, and which add real value?
  • How do companies manage expenses?
Presenters:
Gregoire Boutin, Senior Manager, CWT Travel Management Institute
Judy Hodgerson, Category Manager, John Deere
Margaret McGrath, Global Travel & Events, Accenture

Compliments of:

 
15:00-16:00 - Breakout Sessions _____________________________________________________________________________________________________________
 
T201: MICE et Déplacements professionnels sont-ils si différents ou peut on capitaliser pour plus d’efficacité 
 
Alors que le Travel Manager ou l'Acheteur déplacements professionnels sont de plus en plus sollicités pour les achats de MICE, comment capitaliser sur des synergies et saisir des opportunités de rapprochement entre ces deux familles du voyage d'affaires tout en conservant leurs spécificités. L’expérience acquise dans les  déplacements professionnels (technologie, méthodologie achats, etc) est elle transposable dans le MICE ? Joignez-vous à nous pour une session à toute allure et bien remplie qui inclura votre participation active dans un jeu de Poker « Chercher et trouver » !
 
Modérateur:
Hervé Joseph-Antoine, Vice President, CWT Meetings & Events EMEA

Experts:
Geert Behets, Director Global Travel Management Global Sourcing & Contracting, Travel, Fleet, and Meetings & Congresses,    UCB Pharma
Arnaud Cam, Travel Manager, Siemens France
Sabah Kahoul, Microsoft, EMEA sub Regional Travel Manager/Global Procurement Group

In partnership with:


Compliments of:


 
T202: Cultural Considerations (Generational & Geographic) in Traveler Decision-Making 
 
This session will review timely global research - conducted in partnership with ACTE and American Express – that focuses on diverse employee connection practices in North America, Europe, and Asia.

Moderator:
Christa Degnan Manning, Director, Research & Media, American Express Business Travel
 
Presenters:
Maria Chevalier, Global Director, Travel & Meeting Services, Hewlett Packard
Georgie Farmer, Asia Travel Manager, Microsoft
Adrian Witschi, Travel Manager, Kraft Foods Europe, CEEMA, AP
 
Compliments of:
 
T203: Judging the Geniuses
 
Travel management “geniuses” will be invited to reveal their 5-minute predictions about the future of the business travel industry. How will companies manage travel in 2015? What role will travel managers play? How will we communicate with travelers? What technology will we use? Join us for this entertaining and thought-provoking session.
 
Judges:
April Bridgeman, Senior Vice President, BCD Travel
Christoph Carnier, Director, Travel & Fleet, Merck
Pascale Pitou, EAMER Travel & Fleet Management, Kodak
 
Geniuses:
The Arrival of the Matching Engine
  Jon West, Managing Director, HRS UK

How the Semantic Web Will Change Travel Management
  Matt Beck, Regional Director, UK, Rearden Commerce

Game Mechanics & Travel Programs
  Tom Ruesink, President, Ruesink Consulting

Integrating Travel Alternatives
  Yves Galimidi, Global Travel Purchaser, IKEA
 
The Emerging Generation of Travelers
  Henk-Jan van Alphen, Consultant, FutureConsult
 
T204: The World Café: Peer-to-Peer Networking
 
The World Café provides an innovative and energetic environment where individuals with similar interests and experiences from around the globe gather informally to share ideas and best practices.
 
Facilitators:
Xavier Houart, European Travel Center Manager - Atlas Copco
Deborah Short, Global Travel Manager, Global Procurement, Willis Group Services Ltd.