Frequently Asked Questions |
If we are registering as a group, are we eligible for a group discount?
The following discounts are available for groups: 50 or more FTEs - 20%; 20 to 49 FTEs - 15%; 10-19 FTEs - 10%, and 5 to 9 FTEs - 5%. An FTE is a full-time equivalent consisting of three full days of training. For example, one FTE can be broken down into one person attending for three days, three people attending one day each, or any other combination. The easiest method is to add up the total number of days (regardless of the head count) and divide by 3. If you require a group discount, please contact Mary Peck at mepeck@usa.net.
How do I request an invoice?
If you require an invoice, please contact Mary Peck at mepeck@usa.net.
Where do I mail my check?
TCTC
c/o Hudson Valley ISACA
PO Box 1458
Albany NY 12201-1458
What is the cancellation policy?
Cancellations received prior to May 9, 2025 will be fully refundable. Substitutions can be requested at any time up until the time of the conference. Substitutions of a non-member for a member will result in the additional non-member fees being charged. Individuals who do not cancel before May 10, 2024 are not eligible for a refund.
Where can I find a copy of the program grid and session descriptions?
The program grid and session descriptions are located on the Event Agenda tab. Subject to Change
What are the lunch choices?
Meal options are located on the Lunch Options tab. Subject to Change
How do I make my hotel reservations at Albany Marriott?
Hotel reservations can be made oneline at marriott.com or by calling the Albany Marriott at 1 (518) 458-8444. Conference attendees should make all reservations at the Government rate (GSA) of $114.00.
How do I get my CPE Certificate?
CPE certificates will be emailed to the address provided during registration. Please allow 2 – 3 weeks for CPE certificate processing. Please note that only those attendees with no balance due will receive their CPE Certificates.
I am a New York State Employee; will OER reimburse me for this event?
Eligible PEF represented employees are eligible for reimbursement up to $1,600 per calendar year under the Workshop and Seminar Reimbursement (WSR) Program. The current program eligibility period is though 12/31/2024. For additional information, please see https://goer.ny.gov/public-employees-federation-afl-cio-pef
What is the dress code?
The dress is business casual and since the air temperature can fluctuate between warm and cold so we recommend wearing layers.
What is the designated charity for this year’s event?
The TCTC will be sponsoring Dolly Parton's Imagination Library at the United Way of the Greater Capital Region
Dolly Parton’s Imagination Library is a book gifting program that mails free, high-quality books to children from birth to age five, no matter their family’s income.
After launching in 1995, the program grew quickly. First books were only distributed to children living in Sevier County, Tennessee where Dolly grew up. It became such a success that in 2000 a national replication effort was underway. By 2003, Dolly Parton’s Imagination Library had mailed one million books. It would prove to be the first of many millions of books sent to children around the world.
United Way of the Greater Capital Region is proud to bring this inspiring program to children in our community! Thanks to the support and generosity of our community partners, we are able to prepare children for a lifetime of success in reading and learning simply by providing them with the gift of free books.