| 7:00 am - 5:30 pm | Registration |
| 8:30 am - 4:00 pm | Pre-Conference: DGR Manager T3 - Part I |
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| 7:00 am - 5:30 pm | Registration |
| 8:30 am - 4:00 pm | Multimedia Storytelling: Sharing Your Goodwill’s Story Online |
| 8:30 am - 4:00 pm | Partnership Donation Drives |
| 8:30 am - 4:00 pm | Pre-Conference: DGR Manager T3 - Part II |
| 8:30 am - 4:00 pm | Prevent the Pitfalls of Tough Media Interviews |
| 3:00 pm - 4:00 pm | First Timers' Session |
| 4:30 pm - 6:00 pm | Kickoff General Session |
| 6:15 pm - 7:15 pm | Welcome Reception |
| 6:30 pm - 7:15 pm | Speed Networking During the Welcome Reception |
| 7:30 pm - 9:30 pm | Finance Group Dine Around |
| |
| 7:00 am - 5:30 pm | Registration |
| 7:45 am - 8:30 am | Breakfast |
| 8:30 am - 9:45 am | Town Hall Meeting |
| 9:45 am - 10:00 am | Morning Break |
| 10:00 am - 11:15 am | Contracts Business Development – Expanding Opportunities |
| 10:00 am - 11:15 am | Employee Compensation Plans Based on Company Wide Performance Measures |
| 10:00 am - 11:15 am | How People-Centric Organizations Succeed in a Social World |
| 10:00 am - 11:15 am | IT Roundtable |
| 10:00 am - 11:15 am | Reaching a New Generation of Donor Through School Programs and Curriculum Building |
| 10:00 am - 11:15 am | Science of Inbound Marketing |
| 10:00 am - 11:15 am | There’s No Stopping Us Now – Donated Goods Retail |
| 11:15 am - 11:30 am | Break |
| 11:30 am - 12:45 pm | ASR – A Valuable Resource to Increase Organizational Growth |
| 11:30 am - 12:45 pm | Cleaning for Health |
| 11:30 am - 12:45 pm | Enterprise Management Information System (EMIS), An Introduction |
| 11:30 am - 12:45 pm | Foolproof Hiring: 27% Lower Turnover Using Goodwill Benchmarks |
| 11:30 am - 12:45 pm | Merchandising Strategies |
| 11:30 am - 12:45 pm | Power of Storytelling |
| 11:30 am - 12:45 pm | The Science of Facebook Marketing |
| 12:45 pm - 5:00 pm | Member Marketplace Tradeshow |
| 5:00 pm - 6:00 pm | Tradeshow Night of Receptions |
| 6:00 pm - 8:00 pm | Tradeshow Exhibitor Dismantle and Move Out |
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| 7:00 am - 5:30 pm | Registration |
| 8:00 am - 11:30 am | Goodwill Tour |
| 9:45 am - 10:15 am | Break |
| 10:15 am - 11:30 am | Building Your Bench Strength |
| 10:15 am - 11:30 am | Capitalization and Financing Options: A Creative Approach |
| 10:15 am - 11:30 am | Introducing Purchased Goods Into Your Mix |
| 10:15 am - 11:30 am | IT Capabilities Database (ITCD) – Demonstration and the Future |
| 10:15 am - 11:30 am | Remaining Loyal to your Audience: Creating Consistent Content Streams on Social Media |
| 10:15 am - 11:30 am | The Goodwill Brand and Marketing: Where We Are and Where We Are Going |
| 11:45 am - 1:00 pm | Contracts & Development Luncheon |
| 11:45 am - 1:00 pm | Finance Luncheon |
| 11:45 am - 1:00 pm | IT Luncheon: Microsoft SharePoint Explained |
| 11:45 am - 1:00 pm | Marketing and Communication Lunch – Bragfest |
| 11:45 am - 1:00 pm | Retail Awards Lunch |
| 1:15 pm - 2:30 pm | Capitalization and Financing Options |
| 1:15 pm - 2:30 pm | Coaching for Performance |
| 1:15 pm - 2:30 pm | Connecting with Hispanic Audiences Online |
| 1:15 pm - 2:30 pm | Donation Strategies to Support Growth |
| 1:15 pm - 2:30 pm | IT Disaster Recovery |
| 1:15 pm - 2:30 pm | Social Media Benchmarks: How Do You Stack Up? |
| 1:15 pm - 2:30 pm | Total Facilities Management |
| 2:30 pm - 3:00 pm | Break |
| 3:00 pm - 4:15 pm | |
| 3:00 pm - 4:15 pm | Internal Audits and Reconciliation of Donated Goods Retail Operations |
| 3:00 pm - 4:15 pm | IT Going Green |
| 3:00 pm - 4:15 pm | Lean Backroom Production—Best Practices to Increase Production and Sales |
| 3:00 pm - 4:15 pm | Leverage Goodwill Buying Power – A Case Study |
| 3:00 pm - 4:15 pm | Multicultural Marketing: Why One-Size Doesn’t Fit All |
| 3:00 pm - 4:15 pm | Strengthen Public Relations with Social Media Tools |
| 3:00 pm - 4:15 pm | Sustainable Building Gathers Steam at Goodwill—Green Building Best Practices for Owned and Leased Spaces |
| 4:15 pm - 4:45 pm | Break |
| 4:45 pm - 6:00 pm | An Introduction to Zero-Waste: Moving from Theory into Action |
| 4:45 pm - 6:00 pm | Best Practice standards drive Goodwill Performance Improvement |
| 4:45 pm - 6:00 pm | Internal Theft & Prevention/Mitigation |
| 4:45 pm - 6:00 pm | Leading with Questions |
| 4:45 pm - 6:00 pm | Retail Territory Optimization |
| 4:45 pm - 6:00 pm | The Goodwill Shop Show |
| 4:45 pm - 6:00 pm | Update on Proposed Lease Accounting Changes and Management of Leases |
| 6:00 pm - 7:30 pm | Vendor Receptions |
| |
| 7:00 am - 5:30 pm | Registration |
| 7:15 am - 8:00 am | Breakfast |
| 8:00 am - 9:30 am | |
| 8:00 am - 9:30 am | Part I: Grant Management Training for Finance Professionals |
| 8:00 am - 9:30 am | PR on a Shoestring Budget |
| 8:00 am - 9:30 am | Promotional Strategies |
| 8:00 am - 9:30 am | The Goodwill Brand Platform and Trademark Usage Training |
| 8:00 am - 9:30 am | Transportation and Logistics |
| 8:00 am - 11:30 am | Goodwill Tour |
| 9:30 am - 9:45 am | Networking Break |
| 9:45 am - 11:00 am | E-Commerce |
| 9:45 am - 11:00 am | Managing Smart Devices |
| 9:45 am - 11:00 am | Next Practices Marketing – New Strategies to Align Your Entire Organization around Your Marketing Initiatives to Win the Marketplace |
| 9:45 am - 11:00 am | Part II: Grant Management Training for Finance Professionals |
| 9:45 am - 11:00 am | Using Geo-Spatial Tools for DGR Site Location Analysis |
| 9:45 am - 12:30 pm | The Goodwill Difference: Helping Businesses Create More Than Profit |
| 11:00 am - 11:15 am | Networking Break |
| 11:30 am - 12:45 pm | |
| 11:30 am - 12:45 pm | Aftermarket and Outlets on the Move! Catch the Latest Success Stories and Trends |
| 11:30 am - 12:45 pm | Hot Topics in Finance |
| 11:30 am - 12:45 pm | IT Security |
| 11:30 am - 12:45 pm | Mission Integration in Retail |
| 11:30 am - 12:45 pm | Social Fundraising |
