Monday, 5 November, 2012
13:00 - 15:30	Optional Brewery Tour **
17:00 - 18:00	Opening Ceremony Sponsored by REB Storage Solutions
18:00 - 20:00	Opening Reception in Solutions Expo Sponsored by Iron Mountain
20:00 - 23:00	Banquet and Casino Royale Night Sponsored by Oasis Group

Tuesday, 6 November, 2012
07:30 - 08:30	Continental Breakfast in the Solutions Expo
08:30 - 10:00	The Global and Regional Economic Outlook Sponsored by OSG Records Management Zsolt Darvas, Ph.D., Research Fellow, Bruegel
10:00 - 11:00	Refreshment Break in the Solutions Expo Sponsored by Shred-Tech
11:00 - 12:00	A Brave new World: The Proposed Data Protection Regulation Robert Johnson, CEO, NAID
11:00 - 12:00	Information Governance: New Challenges and Opportunities for Records Management Marilyn Bier, CAE, CEO, ARMA International
11:00 - 12:00	Trends in Digital Document Processing Hans Kaashoek, Managing Partner, Strategy Partners
11:00 - 16:00	Optional Spouses Magritte Museum Tour **
12:00 - 13:30	Lunch
13:30 - 14:20	Part 1: A Shred School Intensive Sponsored by Andrews Software Ray Barry, President, Total Training Service
13:30 - 14:20	Metadata: The Critical Ingredient for Managing and Exchanging Information Hans Hofman, Senior Advisor, Nationaal Archief of the Netherlands
13:30 - 14:20	Document Imaging: A Value Added Service in RIM Tom Gilsenan, Sales Director, Informa
14:30 - 15:30	Part 2: A Shred School Intensive Ray Barry, President, Total Training Service
14:30 - 15:30	We are Used to "Blue Sky Thinking" but is the Future of Your Business Cloudy? Ian Thomas, Executive Vice President, O'Neil Software
14:30 - 15:30	Database Archiving: A Case Study at the Belgian National Archives Lucie Verachten, Archivist, Belgian State Archives
15:30 - 16:30	Refreshment Break in the Solutions Expo Sponsored by Shred-Tech
16:30 - 17:30	Safe and Dependable: Issues and Challenges of Electronic Media Disposal Panelists to be Determined
16:30 - 17:30	Data Protection Laws Roundtable Discussion Rita Balogh, Senior Associate, APCO Worldwide
17:30 - 18:30	Networking Reception Sponsored by Wincanton Records
18:30 - 01:30	Optional Dinner in Brussels **

Wednesday, 7 November, 2012
07:30 - 09:00	Continental Breakfast in the Solutions Expo
09:00 - 09:50	You are the Logo Tom Adams, Flourish Press/RIM Marketing
10:00 - 10:50	Social Media Part 1: Basics Plus Kristina Carlberg, Director of Communications, NAID
10:00 - 10:50	Marketing 1001: Advanced Marketing Strategies for RIM Service Providers Tom Adams, Flourish Press/RIM Marketing
10:00 - 10:50	Generally Accepted Recordkeeping Principles: A Case Study Evaluating 50 Years of Record-Keeping Practices in a Public Utility Company Alison North, Information Governance Consultant, AN Information Ltd.
11:00 - 12:00	Refreshment Break in the Solutions Expo
12:00 - 00:50	ISO 27001: What Does it Mean to you? Pierre Dewez, Consulting Director, Devoteam
12:00 - 12:50	Social Media Part 2: Building Community Kristina Carlberg, Director of Communications, NAID Yarom Ophir, Co-Founder and Chairman, KATANA SA Tom Adams, Flourish Press/RIM Marketing Lloyd Williams, CEO, ShredAll, Ltd.
12:00 - 12:50	Business Intelligence for Non-Profits: Transforming Customer Records to Maximize Donor Outreach Speaker to be determined
13:00 - 14:30	Lunch in Solutions Expo
14:30 - 15:20	The new DIN and What it Means for the Secure Destruction Business Markus Gauer, Gauer Daten-und Aktenvernichung Jeroen Harinck, Managing Director, Cintas Document Management
14:30 - 15:20	Emerging Trends in Records and Information Management Panelists to be Determined
14:30 - 15:20	Improving Business ROI Through use of Standards Ineke Deserno, Archivist, North Atlantic Treaty Organization (NATO)
15:30 - 16:30	Closing Session: The Future of RIM in Europe: Conference Themes and Lessons Panelists to be Determined