14 November, 2016 | |
08:30 - 09:30 | Registration and Refreshments |
09:30 - 09.35 | Chairperson’s opening remarks |
Session 1: | Journey through a cyber attack |
09:35 - 10:15 | Live Hack | Contextualising the cyber threat: why your clients need specialist insurance Ken Munro, partner, Pen Test Partners LLP One of the key challenges in getting clients to appreciate the value of a cyber policy is the difficulty in envisaging how an attack can occur and the damage it may cause. Ken Munro will demonstrate how a business can be hacked and have its key systems disabled, highlighting vulnerabilities and dangers that brokers can raise with their clients. |
10:15 - 10:55 | Panel discussion | Dealing with a cyber-attack and its aftermath: what can you expect? Richard Hodson, director, UKGlobal Broking Group Erica Constance, senior vice president, Paragon International Insurance Brokers If the worst happens and a firm finds itself the victim of a cyber-attack then a host of actors are likely to become involved. For brokers, the ability to effectively navigate a client through this process and provide useful advice can represent a key selling point for their services. In this step-by-step discussion, the panel explores:
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10:55 - 11:20 | The role of the NCSC in the cyber landscape Senior representative, National Cyber Security Centre |
11:20 - 11:50 | Refreshments |
Session: 2 | The future of cyber |
11:50 - 12:15 | The future of cyber insurance Graeme Newman, chief innovation officer, CFC Underwriting In this presentation, Graeme offers an insight into future developments within the cyber market, including new coverage trends, emerging service models and developments in underwriting, pricing and risk modelling. |
12:15 - 12:40 | A transatlantic experience of cyber insurance: lessons learned for the UK Paul Cullum, product development manager, HSB Engineering Insurance HSB Engineering Insurance has more than seven years’ experience of developing SME-focused cyber insurance products on both sides of the Atlantic. This presentation draws parallels between the US cyber insurance market and the developing UK one, outlining what a loss experience looks like and what that means for you and your clients in this often underserved sector. |
12:40 - 13:15 | Panel Discussion | Where is cyber insurance heading? Stephen Ridley, senior development underwriter - technology, cyber & data , Hiscox UK and Ireland Paul Cullum, product development manager, HSB Engineering Insurance Helen Carpenter, portfolio lead – cyber & liability, RSA With the cyber insurance market yet to fully mature, our panel of insurers discusses what the future holds. Brokers will also be able to ask their burning questions anonymously throughout via our online polling software.
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13:15 - 14:15 | Lunch |
Session 3: | What can brokers do to deliver more value to cyber clients? |
14:15 - 14:40 | Peer-to-peer discussion | Putting together your client’s perfect cyber policy This session offers an opportunity to reflect on what has been explored over the course of the day so far. Delegates will discuss what is necessary to create a policy that delivers effective but affordable coverage, focusing on what they will need to change in light of what they have learned. Each table will feed back one key thought to the wider audience for further comment. |
14:40 - 15:05 | Cyber incident response: perception versus reality Sarah Reynolds, head of cyber risks, Crawford & Company Crawford & Company draws on its experiences of running a global cyber incident response and claims solution platform to offer an insight into the reality of dealing with ‘live’ cyber notifications, from the moment a call or email hits the crisis response line to final settlement. |
15:05 - 15:30 | Cyber Essentials: helping you to add value by reducing clients’ cyber risk Dr Emma Philpott, chief executive officer, IASME The government’s Cyber Essentials scheme is designed to inform all organisations of the basics steps they can take to reduce their exposure to cyber risks. An expert outlines the scheme and how brokers can take advantage of it to deliver added value to clients. |
15:30 - 16:00 | Interview | What cyber risks are SMEs most exposed to and concerned about? Tom Draper, technology & cyber practice leader, Arthur J Gallagher Gavin Saunders, IT manager, Newsquest Specialist Media While large corporates are often seen as most at risk from cyber-attack, SMEs can be equally valuable targets for criminals, especially if they supply larger firms. Being able to offer SMEs effective cyber insurance policies is therefore a key growth area for brokers. This interview explores what the biggest cyber risks are for SMEs, what they are doing about them, and what kind of cyber cover they require. |
16:00 - 16:05 | Chairperson's closing remarks |