“How to keep your travellers safe and secure?!”
Risk management and security in a travel management program are more important than ever! But how do you keep your travellers safe and secure? They need to adhere to the travel policy so they can be traced, kept safe and communicated to in an efficient way. Duty of Care is high on the agenda of travel managers, and the safety of the traveller is important for each corporate.
Effective communications and increased compliance are crucial. How should Travel Managers engage travellers to follow the corporate guidelines that are in place? If we can increase compliance then we can also increase the safety & security of travellers! How do we reach our travellers, how do we communicate to our travellers and how do we make them more compliant? Travellers need to become aware that it is impertinent for them to follow the company policy in order to be more safe… Communication is key!
Moderator: Andrea Giuricin, Professor, Università degli Studi di Milano Bicocca
09:30-10:00 |
Registration & Networking |
10:00-10:15 | Opening & Welcome Stephanie Smook, Education Programme Manager, Association of Corporate Travel Executives (ACTE) |
10:15-10:30 |
Keynote The referendum on Brexit has caused strong turbulence in global markets. The climate of uncertainty is no good for the economy and travel is also suffering from the impact. The depreciation of the British pound sterling against world currencies was only the first visible consequence of the choice of the majority of Britons. In the travel sector, airlines, particularly those with a large business in the UK, were the first to be affected: profit warnings have been issued in recent weeks. However, there is more to come in 2017 when the British Government finally triggers Article 50. Andrea Giuricin, Professor, Università degli Studi di Milano Bicocca |
10:30-10:45 | Presentation: Industry Perspective & Introduction to the Theme Speaker: Pietro Di Comite, Senior Business Development Manager, International SOS |
10:45-11:45 | Session 1: Round Table Discussions In round table discussions delegates will discuss the issues and challenges that Travel Managers are facing regarding the safety and security of their travellers, taking into consideration all current developments and threats. |
11:45-12:30 |
Session 2: Panel Discussion with Leading TMC’s In what way can TMC’s help the corporates to manage Security/Risk Management (Duty of Care) in their travel programe? Panellists: Antonio Calegari, General Manager, CWT Italy, Spain & Greece Claudio Miglio, Managing Director, HRG Massimo Di Pasquale, Head of Sales & Account Management, Uvet Global Business Travel S.p.A. Domenico Pellegrino, Managing Director, Cisalpina Tours Davide Rosi, General Manager, Ventura S.p.A. - BCD Travel |
12:30-14:00 | Networking Lunch |
14:00-14:15 | Presentation Case study presentation about a company communication strategy, and how this supports compliance and the risk management program. How to communicate to your travellers on risk? Speaker: Monica Mautino, Travel Manager, FCA Group |
14:15-14:30 | Poll with the Audience on Communication and Compliance |
14:30-15:15 | Session 3: Live Debate Live debate with communication and industry experts to discuss the issues that Travel Managers are facing – how should companies act? Speakers: Frank Lautenschutz, VP Business Development, Roadmap Monica Mautino, Travel Manager, FCA Group Sergio Mueller, Creative & Planning Director, A-Tono |
15:15-16:15 | Session 4: Industry Perspectives on Safety & Security, followed by an Interactive Q&A session with the Audience Travel industry experts will address questions and issues around the theme of Safety & Security – are there other threats to safety and security? What are the trends and developments; what has been put in place so far and is there a need to change? This session will add several industry perspectives through a few innovative presentations, followed by an interactive Q&A session with the audience. The delegates will be actively involved in the discussion. Speakers: Luca De Angelis, Director of Sales and Account Management, HRS Italia Marco Franzese, Sales Manager IT Consulting & Solutions, Amadeus Michael Wessel, Vice President International Marketing, AirPlus International |
16:15-16:30 | Thank you & Closing Stephanie Smook, Education Programme Manager, Association of Corporate Travel Executives (ACTE) |
16:30-17:30 | Networking & Drinks Reception |
