Wednesday 26 October

17:30-20:00

Welcome Reception
Hosted by Amsterdam Airport Schiphol, La Camelia (next to lobby bar), Okura Hotel

Thursday 27 October

08:00

Registration & Coffee in CAPAConnect & InterACTE

08:45

Joint CAPA/ACTE General Session - Welcome by Conference Chairmen
CAPA – Centre for Aviation, Executive Chairman, Peter Harbison
ACTE, Executive Director, Greeley Koch

08:50

HRS Global Hotel Solutions, CEO, Tobias Ragge 
By its very nature, the travel industry never stands still. Traveller behaviour, technological changes and improved data availability and accessibility are shaping and driving all market players. The corporate accommodations sector has traditionally been showing a slower evolutionary pace than the airline industry, but this view is not valid anymore. Customised and personalised traveller experience, new distribution and booking opportunities, the emergence of dynamic pricing models and the expectations of a new generation are pushing the industry forward. This and more will be highlighted in this Big Picture view of the key changes shaping the future of corporate travel as it affects industry buyers and suppliers.

09:05

Keynote Presentation: Digitizing the airline: connecting the dots towards 2025
KLM, President & CEO, Pieter Elbers

09:25

Keynote Presentation: Growth in Aviation: Embracing Liberalization
Qatar Airways, Group Chief Executive, His Excellency Akbar Al Baker

09:45

Aviation Big Picture: Learning from the past to foresee the future. 2025 in view.
Get to the heart of today’s complex aviation issues with the expertise and vision that only these industry leaders can provide. These leaders will make sense of key issues that are affecting the aviation & travel industry and particularly corporate travel managers. Their fast-paced discussion brings you the latest on the issues that you need to be on top of, such as Disintermediation, Middle East carriers, Legacy Hubs, Open Skies, Bilaterals, Point to point, content availability, and more.

Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison
Panel Members:

• AirAsia, Group Chief Executive, Tony Fernandes
• Qatar Airways, Group Chief Executive, Akbar Al Baker
• WTTC, President & CEO, David Scowsill

10:30

Coffee & Networking Break in CAPAConnect & InterACTE

11:00

Keynote Presentation: Aeroflot Achievements & Goals
Aeroflot, Deputy General Director, Strategy & Alliances, Giorgio Callegari

11:20

The outlook for aviation liberalisation and the future of multilateralism
International aviation has always been limited by bilateral controls and ownership restrictions. Mostly they have no logical role in today’s system, but vested interests and the complexity of negotiating thousands of bilateral agreements mean inertia remains the driving force. This panel reviews who, if anyone, really wants a liberal marketplace, how it could be achieved and considers possible ways the industry might be better governed. 

• The EU has been active in seeking parallel agreements; how successful have these been and do they offer a model for use elsewhere? 
• Can ASEAN open skies achieve EU-style openness? 
• Is GATS a longer term answer? 
• Is there a serious prospect of multilateralism – either by route group like the North Atlantic, or regionally? 
• Or have we, as some suggest, passed the zenith of liberalism and are now returning to the dark ages?

• AACO, Secretary General, Abdul Wahab Teffaha
• Aeroflot, Deputy General Director, Strategy & Alliances, Giorgio Callegari
• Delta, Managing Director, Legal & Regulatory, Julie Oettinger
• European Commission, Deputy Director General MOVE, Matthew Baldwin
• US FAA, Former Deputy Administrator & Chief NextGen Officer, Mike Whitaker

11:15

ACTE Education Breakout Sessions

12:20

Welcome from our hosts
Amsterdam Airport Schiphol, President & CEO, Jos Nijhuis

12:30

LUNCH in CAPAConnect & InterACTE

13:45

Global Alliances, Partnerships & Promiscuity
Global alliances were a major step towards creating global brands, where ownership and control rules confined airlines to their out-and-back markets. These have been entrenched in some markets by the use of immunised joint ventures, shared among select alliance members. 
But things are changing, as airlines stray well outside their alliance membership in search of bilateral partners on a market basis. Another area of change is in the increasing moves to acquire cross border equity between airlines. Except for intra-EU groups like IAG, Lufthansa Group, Air France-KLM, as well as LATAM, these linkages are necessarily minority equity holdings, limited depending on the respective national legislation, but always below 50%. 
Etihad has established its own unique set of alliances in this way, and other airlines, from Delta to Hainan Airlines are becoming active buyers of strategic stakes. These moves make some inroad into the imposed solitary confinement of international airlines. Then, in Asia, the use of “cross border JVs” is prolific, allowing establishment of brands across borders, along with common use of resources. Aided by multi-brand airline groups, a multiple fronts are being established to undermine the ownership and control enemy. 

• Why are airlines increasingly approaching partnerships on a market basis? 
• How important will airline equity investments be in shaping the future shape of the industry? 
• Are immunised JVs the way to secure long haul markets – and are they in the consumer interest? 
• What future for cross-border JVs? Are they just for LCCs? 
• The use of airline groups and managing multi-brand strategies

Moderator: Aviation Strategy & Concepts, Managing Director, Ulrich-Schulte-Strathaus

Panel Members: 

• European Commission, Deputy Director General MOVE, Matthew Baldwin
• SkyTeam, CEO, Perry Cantarutti
• Star Alliance, CEO, Mark Schwab

14:30

A view from 2025: Route networks of the future, new entrants, long haul low cost airlines
The combined impact of the Gulf carriers and LCCs has forced established hub carriers to review their models and find new ways of competing. 
There is more. China’s massive array of potential gateways and constant flow of new entrants (CAPA has identified 17 Chinese airlines which will operate widebodies by 2020), and the introduction of smaller long haul widebody aircraft capable of serving non-hubs, are all adding new layers to these changes. Low cost operations are mutating, with connectivity, business traveller friendliness, and long haul LCC operations added to the mix. 
These are exciting developments for travellers, airports, local economies - and for airlines themselves. The certainty is, in this melting pot, innovation will be prominent. 

• What do the LCCs have in store next? 
• How will route networks change - they increasingly imitate the classic network operators? 
• How significant will the impact of long haul LCCs become? 
• Will business travellers and corporates find LCCs more attractive in future?

Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison 
Panel Members:

• AirAsia, Group Chief Executive, Tony Fernandes
• Ryanair, Chief Commercial Officer, David O'Brien
• Wizz Air, Founder & CEO, Jozsef Varadi
• WOW Air, Founder & CEO, Skuli Mogensen

15:30

Coffee in CAPAConnect & InterACTE

16:00

The Age of Personalized Travel Experience
Sabre, VP Marketing & Solutions Management, Pramod Jain

16:20

Joint General Session: Are They Listening? Straight Talk on the Gaps Between Current Airline Options and what Corporations & Travellers Really Want 
This lively point, counter-point debate brings together a unique dual panel to hash out one of corporate travel managers’ main points of frustration – the often-heard sentiment that suppliers simply don’t ‘get’ what buyers and travellers want. Representatives from all sides come together to address the issues where alignment and open communication have seemed to be insufficient. Hear the issues discussed openly and gain insights into the solutions that may be on their way.

Moderator: Go Air, Former CEO, Giorgio De Roni
Panel Members:

• easyJet, Director, Head of Business, Anthony Drury
• Ernst & Young, Global Travel, Meetings & Events Leader, Business Enablement, Karen Hutchings
• Travel in Motion, Managing Director & Partner, Daniel Friedli
• Travelport, Global Head of Product & Marketing, Air Commerce, Ian Heywood

17:00

End of Day 1 conference sessions

19:00

19:30

Pre-dinner drinks reception
Hosted by Mitsubishi

CAPA Aviation Awards for Excellence Gala Dinner
Hosted by Travelport

22:00

End of Day