Human Capital management specialist Training programm
 
Derayah Training schedule for Nov 2010 : January 2011
Start05/21/2011 5:00 am
End06/01/2011 8:00 pm
LocationDerayah Center
Business Writing that Works 21 May - 1 Jun
For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about writing either as a process or as a product, the finished piece of writing. If we can think of it as a process, then by changing the way we go about writing, we can change the finished product. While participants will still be aiming to turn out a good product, their sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give them some practical advice on making the job less difficult. They will also have opportunity to discuss their writing problems and share solutions with others in the workshop.
Start06/04/2011 5:00 pm
End06/07/2011 8:00 pm
LocationDerayah Center
Skills for the Administrative Assistant 4-7 Jun
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. This is a five-half day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you improve your communications skills, make a good first impression, and develop personal management skills.
Start06/06/2011 4:00 pm
End06/05/2011 8:00 pm
LocationDammam, Five Stars Hotel
CALL CENTER TRAINING 5-6 Jun
Start06/06/2011 9:00 am
End06/07/2011 3:30 pm
LocationDammam, Five Stars Hotel
SELLING SMARTER FOR CALL CENTER 6-7 Jun
Start06/11/2011 9:00 am
End06/12/2011 3:30 pm
LocationDammam, Five Stars Hotel
MANAGING CUSTOMER SERVICES
Start06/11/2011 4:00 pm
End06/14/2011 8:00 pm
LocationDerayah Center
إدارة المكاتب 11-14 يونيو
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. This is a five-half day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you improve your communications skills, make a good first impression, and develop personal management skills.
Start06/12/2011 4:00 pm
End06/13/2011 8:00 pm
LocationDerayah Center
Time Management: Get Organized for Peak Performance at Work 12-13 Jun
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, organize your work flow, learn how use your planner effectively, and delegate some of your work to other people. This workshop will also help you organize and prioritize for greater workplace efficiency. The workshop is full of ideas for organizing your work area and your paperwork and working on the “right” things. Get out of your mental rut. Think new thoughts about the time you have. Discover new ways of doing things, and feel more in control of your life.
Start06/13/2011 9:00 am
End06/14/2011 3:30 pm
LocationDammam, Five Stars Hotel
INTRO TO CUSTOMER RELATIONS MANAGEMENT 13-14 June
Start06/14/2011 9:00 am
End06/15/2011 3:30 am
LocationDammam, Five Stars Hotel
Business Etiquette - Gaining That Extra Edge 14-15 Jun
In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if you interact with people you don’t know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to take a quantum leap forward in skill, sophistication, and confidence.
Start06/20/2011 9:00 am
End06/21/2011 3:30 am
LocationDammam, Five Stars Hotel
High Performance Teams 20 - 21 Jun.
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.
Start06/23/2011 9:00 am
End06/24/2011 3:30 pm
LocationDammam, Five Stars Hotel
Advanced Coaching Skills 23-24 Jun
Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word.
Start06/28/2011 9:00 am
End06/29/2011 3:00 pm
LocationIntercontinental alkhoubar
Designing Successful Orientation Program 28-29 June
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employee feel like they have made a good decision to come to this company. A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars. Whether your company has two employees or two thousand employees, don’t leave new employee orientation to chance.