CONFERENCE POLICIES

Registration cancellation and refund policy

A refund, less a processing fee of $75, will be provided for cancellations received in writing no later than 5 p.m. EST on October 17, 2016. No refunds will be issued thereafter. Substitutions are permitted at no cost. Please contact us at conference@onpha.org for cancellations or substitutions. All refunds will be issued after the conference, the week of November 14, 2016..

Privacy policy

The information collected from your registration will be used by ONPHA for conference purposes only.

Interested in staying connected with fellow delegates, sponsors and/or exhibitors after the conference? People you meet may offer the resources needed for your next project. Be sure to add your name to the conference delegate list by selecting this option upon registration.

Click here for more details on our privacy policy.

For press or media inquiries, please contact us at communications@onpha.org or 1-800-297-6660.

Green policy

ONPHA is committed to reducing its carbon footprint at the conference. This registration guide is also distributed electronically and can be accessed here. You can also create your own agenda using our online registration tool. Workshop handouts will be available online following the conference. This will help us save paper and reduce the impact on the environment.

Our venue will not provide paper and pens to conference attendees as they often end up unused and thrown out. ONPHA advises all delegates to bring their own note-taking materials.

Our printer, Warren’s Waterless Printing, is the only dedicated waterless printer in Canada and has gone beyond the standard environmental practices to ensure it delivers the most environmentally friendly printing available for their customers. They can be found at booth #308 at the trade show.

Scent policy

To accommodate individuals with asthma, allergies and severe environmental/chemical sensitivities, ONPHA strives to provide a scent-free environment. Delegates and guests are asked to refrain from wearing fragrances and scented personal care products at the ONPHA Conference and Trade Show. This includes perfume, cologne, aftershave and scented hair products. Your cooperation is greatly appreciated.

Accessibility and Accommodation

ONPHA is committed to trying to eliminate barriers and improve accessibility for delegates. If you require any assistance or accommodation to participate in the conference, please let us know when you register. Conference staff will contact you to discuss your needs.