| | | | | | |
 8:00 am - 9:00 am | Breakfast at the Trade Show |
| 10:00 am - 11:30 am | Opening Plenary |
| 11:30 am - 12:30 pm | Lunch & Wellness Break at the Trade Show |
| 1:00 pm - 2:00 pm | 101 Mind the vacancy gap: Peel Living’s 24-hour unit turnover | 102 Evaluating your ED: How board members can develop and implement a performance appraisal process | 103 From boiler room to boardroom: How natural gas savings can boost your bottom line | | | |
| 1:00 pm - 2:30 pm | 104 Get to know your housing programs | 105 Learning from each other: RGI housing and social assistance | 106 The balancing act: Integrating refugees into the non-profit housing community | 107 Managing rapid growth within small organizations | 108 Making connections, strengthening tenancies: Creating partnerships for success | 109 A landlord’s responsibilities under the RTA |
| 2:30 pm - 3:00 pm | |
| 3:00 pm - 4:00 pm | 201 Good governance: How to effectively lead a non-profit | 202 Fire life safety: Meeting changing requirements | 203 Designing for transformational change | | | |
| 3:00 pm - 4:30 pm | 204 Rebuilding trust within troubled communities | 205 Positioning the sector to transform one-time funding into permanent housing solutions | 206 A real-world look at technology in social housing | 207 Looking to the future: Updates on the Long Term Affordable Housing Strategy | 208 Aging in place: Helping senior tenants stay at home | 209 An introduction to the Landlord and Tenant Board |
| 5:00 pm - 6:00 pm | Opening Reception |
| 7:00 pm - 9:00 pm | Young professionals event | Dinner at O.Noir (two course meal) | | | | |
| | | | | | |
| 7:30 am - 8:30 am | Breakfast |
| 8:30 am - 10:30 am | 301 Human resources: Trends and best practices | 302 Advanced governance for boards | 303 Head lease arrangements: Challenges and options | 304 Show me the money: Finance basics for boards | 305 Expect the unexpected: Working with tenants and their families | 306 Re-framing complex policy issues as solvable local problems |
| 9:00 am - 10:30 am | 307 Removing barriers for greater accessibility | 308 Adapting entrepreneurial models in public housing | 309 How to provide individual choice in supportive housing | 310 Green energy efficiency and new technologies in non-profit housing | | |
| 9:00 am - 12:00 pm | 312 Aboriginal Housing Planning Session |
| 10:30 am - 11:00 am | Coffee Break |
| 11:00 am - 12:00 pm | 401 Moving past stigma: Creating supportive environments for tenants with mental health issues | 402 A beginner’s guide to pest management | 403 Concepts and case studies: Energy efficiency for non-profit providers | 404 Finance: The top 10 internal controls | 405 Future proofing your housing for accessibility | 406 Get new stock now! |
| 12:00 pm - 1:30 pm | Lunch on your own |
| 12:00 pm - 1:30 pm | Wellness Break |
| 1:30 pm - 2:30 pm | 501 Partnerships, shared-services and collaborations | 502 Housing Services Act 101 | 503 Tendering: Tips and best practices | 504 How to support challenging tenants | 505 Are you developing affordable housing? Learn the A-Zs with CMHC | 506 End of debentures: Preparing for the new world |
| 1:30 pm - 4:30 pm | 509 Planning for the future of permanent supportive housing |
| 2:30 pm - 3:00 pm | Coffee Break |
| 3:00 pm - 4:00 pm | 601 Unit inspections: How, when and why? | 602 Creating a road map to affordable housing development | 603 Lining up the ducks: Energy, occupant satisfaction and environmental performance in affordable multi-unit residential buildings | | | |
| 3:00 pm - 4:30 pm | 604 Financial dashboards and ratios | 605 Securing the future: Investing fundamentals for housing providers | 606 Hoarding: A holistic approach | CANCELLED - 607 Connecting vulnerable tenants with the right care | 608 Deciding the future of our assets | 609 Leading non-profit housing into the future |
| 6:00 pm - 7:00 pm | Gala Reception |
| 7:00 pm - 9:00 pm | Gala Dinner |
