Calendar 2017

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Month Hidden
Date
Registration
Status
Course Category Hidden
Course Category
Region
details and
registration
February Feb 15 Closed Business Operations

Balancing and Reconciliation

Course Type: Open Courses

Course Category:Business Operations

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
February Feb 20 - 21 Cancelled Products & Solutions

Build and Manage a Profitable SME Card Program

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Amman, Jordan

Middle East & Africa details and
registration
February Feb 22 - 23 Cancelled Products & Solutions

Build and Manage a Profitable T&E Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Amman, Jordan

Middle East & Africa details and
registration
February Feb 27 - 28 Closed Dispute Management

Efficient Chargeback Processing-Level 2

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Doha, Qatar

Middle East & Africa details and
registration
February Feb 27 - 28 Closed Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Riyadh, Saudi Arabia

Middle East & Africa details and
registration
March Mar 6 - 8 Closed Products & Solutions

The Contactless Business - Why and How (NEW)

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
March Mar 13 - 14 Cancelled Business Operations

Authorization and Single-Message Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Kenya, Nairobi

Middle East & Africa details and
registration
March Mar 14 Cancelled Business Operations

Balancing and Reconciliation

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Amman, Jordan

Middle East & Africa details and
registration
March Mar 15 - 16 Closed Business Operations

Clearing and Reconciliation

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Kenya, Nairobi

Middle East & Africa details and
registration
April Apr 11 - 12 Cancelled Products & Solutions

Cards 1.01 (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
April Apr 10 Closed Business Operations

Mastercard Stand-In and On-Behalf Services

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
April Apr 16 Closed New Customer Program

Introduction to Mastercard Compliance

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
April Apr 23 - 25 Closed New Customer Program

Introduction to Mastercard

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
April Apr 24 - 25 Cancelled Products & Solutions

Build and Manage a Profitable SME Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Riyadh, Saudi Arabia

Middle East & Africa details and
registration
April Apr 24 - 25 Cancelled Products & Solutions

Digital Payments and Convergence

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
April Apr 24 - 25 Closed New Customer Program

Fundamentals of Transaction Processing

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Addis Ababa, Ethiopia

Middle East & Africa details and
registration
April Apr 26 - 27 Cancelled Products & Solutions

Build and Manage a Profitable T&E Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Riyadh, Saudi Arabia

Middle East & Africa details and
registration
May May 1 - 2 Cancelled Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 2 (New)

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Dar es Salam, Tanzania

Middle East & Africa details and
registration
May May 2 Cancelled Acquiring Business Strategy

Leveraging Cross Border Acquiring to Increase P&L

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
May May 3 Cancelled New Customer Program

Quarterly Mastercard Reporting

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
May May 8 Cancelled Products & Solutions

Build and Manage a Prepaid Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
May May 9 Cancelled Products & Solutions

Build and Manage Debit Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
May May 9 Closed Business Operations

Balancing and Reconciliation

Course Type: Open Courses

Course Category: Business Operations

Language: French

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
May May 9 - 11 Cancelled Products & Solutions

The Contactless Business - Why and How (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Riyadh, Saudi Arabia

Middle East & Africa details and
registration
May May 15 Closed Products & Solutions

Mastercard Digital Enablement Service (MDES)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
May May 15 - 16 Closed Acquiring Business Strategy

Acquiring 101

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Accra, Ghana

Middle East & Africa details and
registration
May May 15 - 16 Closed Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Port Louis, Mauritius

Middle East & Africa details and
registration
May May 17 Closed New Customer Program

Quarterly Mastercard Reporting

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
May May 20 - 21 Closed Products & Solutions

Build and Manage a Profitable SME Card Program

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
May May 22 - 23 Closed Products & Solutions

Build and Manage a Profitable T&E Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
May May 23 Cancelled Business Operations

Mastercard Simulators - Authorization

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
May May 24 Cancelled Business Operations

Mastercard Simulators - Clearing

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
May May 24 Closed Products & Solutions

Chip Best Practices for Issuer (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
May May 25 Closed Products & Solutions

Chip Best Practices for Acquirers (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
June Jun 5 - 6 Closed New Customer Program

Issuing and Acquiring with Mastercard (New)

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Accra, Ghana

Middle East & Africa details and
registration
June Jun 7 - 8 Closed Products & Solutions

M/Chip Advance

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Port Louis, Mauritius

Middle East & Africa details and
registration
June Jun 12 - 13 Closed Business Operations

Authorization and Single-Message Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
June Jun 14 - 15 Closed Business Operations

Clearing and Reconciliation Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
June Jun 19 - 21 Closed Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 3

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
June Jun 27 Closed New Customer Program

Quarterly Mastercard Reporting

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
June Jun 28 - 29 Closed New Customer Program

Fundamentals of Transaction Processing

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dakar, Senegal

Middle East & Africa details and
registration
July Jul 4 Cancelled New Customer Program

Quarterly Mastercard Reporting

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
July Jul 18 Cancelled Products & Solutions

Build and Manage a Prepaid Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Accra, Ghana

Middle East & Africa details and
registration
July Jul 18 - 19 Cancelled Acquiring Business Strategy

Acquiring 101

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
July Jul 19 Cancelled Products & Solutions

Build and Manage Debit Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Accra, Ghana

Middle East & Africa details and
registration
July Jul 19 - 20 Cancelled Products & Solutions

M/Chip Advance

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
July Jul 19 - 20 Cancelled New Customer Program

Issuing and Acquiring with Mastercard (New)

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
August Aug 1 - 2 Closed Acquiring Business Strategy

Acquiring 101

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
August Aug 3 - 4 Closed New Customer Program

Fundamentals of Transaction Processing

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Lusaka, Zambia

Middle East & Africa details and
registration
August Aug 5 - 6 Closed Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Harare, Zimbabwe

Middle East & Africa details and
registration
August Aug 10 Closed Business Operations

Balancing and Reconciliation

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
August Aug 13 - 14 Open Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 2 (New)

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Cairo, Egypt

Middle East & Africa details and
registration
August Aug 14 - 16 Cancelled Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 3

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Port Louis, Mauritius

Middle East & Africa details and
registration
August Aug 21 Open Products & Solutions

Chip Best Practices for Issuer (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Oman, Oman

Middle East & Africa details and
registration
August Aug 21 - 23 Cancelled Products & Solutions

Build a Profitable Card Portfolio

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Port Louis, Mauritius

Middle East & Africa details and
registration
August Aug 22 Open Products & Solutions

Chip Best Practices for Acquirers (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Oman, Oman

Middle East & Africa details and
registration
August Aug 21 - 22 Open Business Operations

Authorization and Single-Message Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
August Aug 21 - 23 Open Products & Solutions

The Contactless Business - Why and How (New)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Beirut, Lebanon

Middle East & Africa details and
registration
August Aug 23 - 24 Open Business Operations

Clearing and Reconciliation Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
August Aug 28 Open Products & Solutions

Mastercard Digital Enablement Service (MDES)

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
August Aug 28 - 29 Open Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
August/September Aug 30 - Sep 1 Open Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 3

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
September Sep 11 - 13 Open New Customer Program

Introduction to Mastercard

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 11 Open Acquiring Business Strategy

Leveraging Cross Border Acquiring to Increase P&L

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 11 - 12 Open Acquiring Business Strategy

Acquiring 101

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
September Sep 11 - 12 Open Acquiring Business Strategy

Mastercard Payment Gateway Services (MDES)

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue:Nairobi, Kenya

Middle East & Africa details and
registration
September Sep 12 - 13 Open Products & Solutions

Loyalty 1.01

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 14 Open New Customer Program

Mastercard Pricing and Interchange

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 18 Open Products & Solutions

Build and Manage a Prepaid Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 19 Open Products & Solutions

Build and Manage Debit Card Program

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
September Sep 18 - 19 Open Business Operations

Authorization and Single-Message Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
September Sep 18 - 20 Open New Customer Program

Introduction to Mastercard Operations & Technology

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Dakar, Senegal

Middle East & Africa details and
registration
September Sep 20 Open New Customer Program

Mastercard Pricing and Interchange

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
September Sep 20 - 21 Open Business Operations

Clearing and Reconciliation Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
September Sep 25 - 26 Open Products & Solutions

M/Chip Advance

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
October Oct 2 Open Business Operations

Balancing and Reconciliation

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
October Oct 2 - 3 Open Products & Solutions

Digital Payments and Convergence

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
October Oct 9 - 10 Open Acquiring Business Strategy

Mastercard Payment Gateway Services (New)

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
October Oct 10 - 11 Open Products & Solutions

Digital Payments and Convergence

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
October Oct 23 Open Business Operations

Mastercard Simulators - Authorization

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
October Oct 24 Open Business Operations

Mastercard Simulators - Clearing

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
October Oct 23 - 24 Open Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Casablanca, Morocco

Middle East & Africa details and
registration
October Oct 23 - 24 Open Products & Solutions

M/Chip Advance

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
October Oct 30 - 31 Open Acquiring Business Strategy

Mastercard Payment Gateway Services (New)

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 1 - 2 Open Fraud Management

Fraud Management for Issuers and Acquirers

Course Type: Open Courses

Course Category: Fraud Management

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 1 - 3 Open Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 3

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Beirut, Lebanon

Middle East & Africa details and
registration
November Nov 5 - 7 Open Dispute Management

Efficient Chargeback, Arbitration and Compliance-Level 3

Course Type: Open Courses

Course Category: Dispute Management

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 6 Open Business Operations

Mastercard Simulators - Authorization

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 7 Open Business Operations

Mastercard Simulators - Clearing

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 6 - 7 Open Business Operations

Authorization and Single-Message Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
November Nov 6 - 7 Cancelled New Customer Program

Issuing and Acquiring with Mastercard

Course Type: Open Courses

Course Category: New Customer Program

Language: English

Venue: Lagos, Nigeria

Middle East & Africa details and
registration
November Nov 8 - 9 Open Business Operations

Clearing and Reconciliation Operations

Course Type: Open Courses

Course Category: Business Operations

Language: English

Venue: Johannesburg, South Africa

Middle East & Africa details and
registration
November Nov 14 - 16 Open Products & Solutions

Build a Profitable Card Portfolio

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 20 - 21 Open Products & Solutions

Build and Manage a Profitable SME Card Program

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 20 - 21 Open Acquiring Business Strategy

Managing Acquirer P&L

Course Type: Open Courses

Course Category: Acquiring Business Strategy

Language: English

Venue: Riyadh, Saudi Arabia

Middle East & Africa details and
registration
November Nov 22 - 23 Open Products & Solutions

Build and Manage a Profitable T&E Card Program

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 27 - 29 Open Products & Solutions

The Contactless Business - Why and How (New)

Course Type: Open Courses

Course Category:Products & Solutions

Language: English

Venue: Dubai, United Arab Emirates

Middle East & Africa details and
registration
November Nov 28 - 29 Open Products & Solutions

Loyalty 1.01

Course Type: Open Courses

Course Category: Products & Solutions

Language: English

Venue: Nairobi, Kenya

Middle East & Africa details and
registration
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