Mastercard Academy on the Web(AOW) is a powerful online learning platform available to all Mastercard principle customers.

Register today to take advantage of three online channels: Live Events, eLearning Suite and Resource Centre

Reviews from Participants


"The training was quite engaging. The facilitator was great at his delivery. Quite an interesting time and session"

Chargeback Workshop,
Dispute Management

"Customers are really appreciative. I am over whelmed by this show of appreciations, was not expecting this."

Build and Manage Debit Card Program,
Products and Solutions

"The training was informative and added to my understanding of virtual play. The trainer was interactive and encouraged team participation to instill understanding."

Incontrol ABSA
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New Customer Program

Get introduced to the world of Mastercard. Courses offer to take you through the fundamentals of transactions processing to issued and acquiring with Mastercard

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Products and Solutions

Participate in the seminars offering a wide range of courses that explore Mastercard's solutions including digital payments, chip and contactless services.

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Franchise Management

Explore how you can enhance acquirer profitability in the environment it is in today. Helping you determine your company's strategy.

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Business Operations

Navigate effectively around the Mastercard's authorizing, clearing and settlement.

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Dispute Management

Enhance your knowledge and learn the principles of chargeback processing and the top 10 chargeback reason codes.

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Fraud Management

This course is designed to complement your compliance and loss initiatives as well as fraud prevention and fraud management techniques.