Mastercard Academy MEA

About MasterCard Academy

In response to feedback from our customers, we are pleased to announce that we have broadened, enriched and enhanced our offering of learning opportunities.

A Message from

Ch'ng Soo Keat

Vice President & Senior Business Leader
Customer Delivery - Academy

Welcome to the MasterCard Academy.

As the main provider of Payments Industry training and education in the Asia/Pacific and Middle East & Africa regions, the Academy is committed to ensure that its training programs and curricula remains up-to-date and relevant to the ever changing economics in the payments industry.

The Academy is designed by staff for staff and draws on the strength of MasterCard Worldwide to provide trainers with proven expertise and state-of-the-art knowledge in their fields. Using our global resources, we bring best practices and recent developments from all over the world into the training room. We also draw on the know-how of industry experts, so participants can benefit from their hands-on experience.

In the face of continuous transformation and innovation in the payments industry, we have to be prepared to rise to the occasion, leading this transformation towards even faster, more secure and smarter methods of payment for an increasing array of transactions. The right tools and the right knowledge are essential ingredients in encouraging business growth and profitability to meet these challenges.

With this in mind, I am delighted to introduce the new MasterCard Academy course curriculum for 2014.

We have enhanced our range of courses to embrace the spirit of change and delivery of real results. We have expanded our curriculum to offer a unique mix of essential and advancements in technology, such as:

  • Understanding Pricing & Interchange
  • Arbitration & Compliance
  • Mobile Payments System
  • Digital Commerce & Your Business
  • Contactless & Your Business
  • Contactless Technical Workshop

For the existing courses, we have continually reviewed and updated them in order to meet evolving demands. In addition, the Academy also works with individual customers to produce courses tailored to meet specific needs.

I strongly encourage you to leverage the Academy for your personal development by participating in the courses offered by the Academy to hone and propel your industry capability and skills to much higher levels.

I wish you every success in the New Year.