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Chiara is Director of Online Customer Experience for Dell EMEA Consumer & Small / Medium Enterprises in Europe: responsible for optimizing the online experience for our customers across 15 countries. An online professional with over 15 years’ experience in the digital space covering all aspects of the online journey from digital marketing, site design, user experience to online sales, customer experience and customer retention. Work experience includes: Dell UK & Ireland eCommerce director; Aviva Ireland - Group eCommerce Marketing Manager; Pigsback.com - Communications Planning Manager. Competencies include: Online Strategy development, User experience, Customer experience, Digital marketing Social media, Search engine marketing, Online transformation, Online sales, Communications, Branding and identity, B2B & B2C marketing, Technology marketing |
